| 词条 | ServiceNow |
| 释义 |
| name = ServiceNow, Inc. | logo = ServiceNow Logo 2018.png | image = ServiceNowGlobalHQ.jpg | image_caption = ServiceNow global headquarters in Santa Clara, CA | former_name = Glidesoft | type = Public | traded_as = {{unbulleted list|{{NYSE|NOW}}|Russell 1000 Component}} | industry = Enterprise software | foundation = {{start date and age|2003}} | founders = {{unbulleted list|Fred Luddy|David Loo|Don Goodliffe|Bow Ruggeri}} | hq_location = Santa Clara, California | area_served = 3000+ customers worldwide (2016)[1] | key_people = {{unbulleted list|John Donahoe {{small|(CEO)}}|Chirantan "CJ" Desai {{small|(CPO)}}[2]|Michael Scarpelli {{small|(CFO)}}}} | products = | services = {{unbulleted list|Cloud computing|IT service management|Enterprise Service Management}} | revenue = {{nowrap|{{Increase}} {{USD|2,608,816,000}} (2018)[1]}} | operating_income = {{nowrap|{{Increase}} {{USD|−42,426,000}} (2018)[1]}} | net_income = {{nowrap|{{Increase}} {{USD|−26,704,000}} (2018)[1]}} | assets = {{nowrap|{{Increase}} {{USD|3,879,140,000}} (2018)[1]}} | equity = {{nowrap|{{Increase}} {{USD|1,866,567}} (2018)[1]}} | num_employees = 6000 (1000 in San Diego area)[2] | num_employees_year = 2017 | subsid = | homepage = {{URL|http://www.servicenow.com/}} }} ServiceNow, Inc. (Service-now in 2011) is an American cloud computing company with its headquarters in Santa Clara, California. It was founded in 2004 by Fred Luddy. ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index. HistoryServiceNow was founded as Glidesoft, Inc. in 2003 by Fred Luddy (the previous CTO of software companies Peregrine Systems and Remedy Corporation), and later incorporated in California in 2004.[2][3] Luddy had previously served as chief technology officer for Peregrine Systems, an enterprise software company based in San Diego, until 2002.[4] In founding the company, Luddy intended to provide the same services previously available from the then defunct Peregrine Systems.[4] Until mid-2005, Luddy was the only employee and concentrated on developing the software which the company would offer.[4] Most of the early software that Service Now was based upon was "lifted" from the Xanadu project from the defunct previous company Peregrine Systems. Slowly but surely, the main engineers from the Xanadu Project, David Loo, Paul Morrison, & Bow Rugeri were poached and brought some of that IP over to what would become service-now. Then came the first hires, five people, and raising {{US$|2.5 million}} in venture financing from JMI Equity.[4] In 2006, the company changed its name to ServiceNow.[5]{{Unreliable source?|reason=This is a site with a single author who does not reveal their real identity. Therefore, should be treated as a blog posting by a non-notable individual.|date=May 2018}} In 2007, ServiceNow reported an annual revenue of {{US$|13 million}} and opened their first Silicon Valley office, in San Jose.[6] 2007 was also the first year that the company "went cash flow positive".[4] {{As of|2011|January}}, the company had 275 employees in its San Diego, Chicago, New York, Atlanta, London and Frankfurt offices, as well as a partnership with Accenture who had more than 100 ServiceNow consultants.[4] At this time, the company was known as "Service-now".[4] By April 2011, the company had named Frank Slootman as chief executive officer.[6]In June 2012, ServiceNow became a publicly traded company following a {{US$|210 million}} IPO. Shortly thereafter, the company relocated its headquarters from San Diego to Santa Clara, California.[2][3] It was the first technology company taken public by Morgan Stanley since Facebook.[7] In 2017, the company acquired the San Diego human-centered design firm Telepathy, which had been founded in 2001; the acquisition doubled the size of ServiceNow's internal design agency, the Design Experience Organization.[2] Business model{{As of|2011}}, ServiceNow was a software-as-a-service provider, providing technical management support, such as asset and license management, to the IT operations of large corporations, including providing help desk functionality. The company's core business revolves around management of "incident, problem, and change" IT operational events. Their fee model was based on a cost per user (seat) per month, with that cost ranging down from {{US$|100}}.[4]See also
References1. ^1 2 3 4 {{cite web |url=https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/earnings/Q4-Fiscal-Year-2018-Earnings-Release.pdf|title=ServiceNow Reports Record Fourth Quarter and Fiscal Year 2018 Financial Results}}{{self-published source}} 2. ^1 2 3 4 {{Cite news|url=https://www.xconomy.com/san-diego/2017/10/03/servicenow-buys-san-diego-specialist-in-customer-experience-design/|title=Xconomy: ServiceNow Buys San Diego Specialist in Customer Experience, Design|last=Bigelow|first=Bruce V.|date=October 3, 2017|work=Xconomy|access-date=2018-05-11|language=en-US}} 3. ^1 {{Cite press release|title=Glidesoft seeks San Diego area businesses to participate in Customer Advisory Program for innovative IT Service Management solution|date=January 25, 2005|publisher=GlideSoft|url=http://cdn2.hubspot.net/hubfs/2082202/Blog_Images/GlideSoft_-_PR_-_Jan_25_2005.png|access-date=2018-05-11|via=BusinessWire|format=PNG}} 4. ^1 2 3 4 5 6 7 {{Cite news|url=https://www.xconomy.com/san-diego/2011/01/11/service-now-ceo-fred-luddy-sees-a-clear-path-to-1-billion-in-annual-revenue/?single_page=true|title=Xconomy: Service-Now CEO Fred Luddy Sees a Clear Path to $1 Billion in Annual Revenue|last=Bigelow|first=Bruce V.|date=January 11, 2011|work=Xconomy|access-date=2018-05-11|language=en-US}} 5. ^{{cite web|url=https://financialmarketswizard.com/service-now-leading-cloud-provider-passes-with-flying-colors/|title=Service Now — Leading cloud provider passes with flying colors|last=Noshee|date=October 17, 2014|publisher=Financial Markets Wizard|type=Blog|archiveurl=|archivedate=|deadurl=|access-date=2018-05-11}} 6. ^1 2 {{cite web|url=https://www.xconomy.com/san-diego/2011/08/09/san-diegos-servicenow-driving-hard-as-revenue-soars-expands-to-silicon-valley/?single_page=true|title=San Diego’s ServiceNow Driving Hard as Revenue Soars; Expands to Silicon Valley|last=Bigelow|first=Bruce V.|date=August 9, 2011|website=|publisher=Xconomy|access-date=2018-05-11}} 7. ^{{cite web|first=Lee |last=Spears |url=https://www.bloomberg.com/news/articles/2012-06-29/servicenow-advances-in-debut-after-210-million-ipo |title=ServiceNow Advances in Debut After $210 Million IPO|publisher=Bloomberg News |date=June 29, 2012}} 10 : Software companies based in the San Francisco Bay Area|Cloud computing providers|Cloud applications|Service-oriented (business computing)|Information technology management|Companies listed on the New York Stock Exchange|Software companies established in 2004|2004 establishments in California|2012 initial public offerings|American companies established in 2004 |
| 随便看 |
|
开放百科全书收录14589846条英语、德语、日语等多语种百科知识，基本涵盖了大多数领域的百科知识，是一部内容自由、开放的电子版国际百科全书。