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词条 Structured communication
释义

  1. Examples

  2. Limitations

  3. See also

  4. References

  5. External links

Structured communication is a term used across a variety of disciplines to describe frameworks for interaction between individuals or machines. Although these frameworks are primarily designed to reduce ambiguity, increased efficiency is often cited as a secondary benefit. The concept has existed since at least 1971, when it was demonstrated to be an effective method of conflict resolution for married couples.[1]

Examples

A structured communication program was initiated amongst healthcare workers in British Columbia, Canada following an agreement between employees and employers in 2006.[2] A 2007 study researched the application of structured communication to End-Point Projection theory, which could allow for the development of web services that are able to adapt to unknown channels and/or participants.[3] At least one company has suggested that research tools such as surveys, polls, and quizzes are a form of structured communication as well.[4]

Limitations

Student teaching is one area in which structured communication was shown to be detrimental, as student teachers using structured communication were less efficacious than those who did not.[5] This could be because structured communication is designed to place limits on some aspect of communication, such as questions, answers, participants, or channels, in order to guide communication to a desired outcome. These limitations could limit knowledge transfer in a teaching environment.

See also

  • Communication sciences
  • Group dynamics
  • Inquiry-based learning
  • Organizational communication
  • Social psychology

References

1. ^{{cite journal|last=Wells|first=R.A.|author2=Figurel, J.A. |title=Techniques of Structured Communication Training|journal=The Family Coordinator|year=1979|volume=JSTOR}}
2. ^{{cite web|title=Let's Talk: A Guide for Collaborative Structured Communication|url=http://www.health.gov.bc.ca/library/publications/year/2010/LPNGuide_collaborative_structured_communication.pdf|work=B.C. Ministry of Health Reports and Publications|accessdate=26 December 2011}}
3. ^{{cite journal|last=Carbone|first=M |author2=Honda, K. |author3=Yoshida, N.|title=Structured Communication-Centred Programming for Web Services|journal=Lecture Notes in Computer Science|year=2007|volume=SpringerLink}}
4. ^{{cite web|last=Leath|first=Bill|title=Redefining Surveys with Structured Communication|url=http://www.pinnion.com/structured-communication/|accessdate=26 December 2011}}
5. ^{{cite conference|last=Edgar|first=D.W. |author2=Roberts, T.G. |author3=Murphy, T.H.|title=Structured Communication: Effects on Teaching Efficacy of Student Teachers|conference=AAAE North Central Region Conference|date=September 2007| url=http://aged.caf.wvu.edu/Research/AAAE-NC-2007/Research_Proceedings.pdf#page=17}}

External links

  • A Guide to Collaborative Structured Communication, for healthcare workers
  • Interaction Value Analysis: When Structured Communication Benefits Organizations, Stanford University
  • Redefining surveys with Structured Collaboration, Bill Leath

1 : Communication
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