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词条 WalkMe
释义

  1. Background

  2. History

  3. References

{{Infobox website
| name = WalkMe
| logo = WalkMe logo 2014.png
| screenshot =
| caption =
| url = {{URL|http://www.walkme.com/}}
| language = English, Multi-Language
| launch date = 2012
| location = 525 Market Street[1]
San Francisco, California
| subsidiaries = Abbi , Jaco
| employees = 600
| CEO = Dan Adika
| key_people = Rafi Sweary
Eyal Cohen
}}WalkMe owned by WalkMe Inc. is a software-as-a-service company that helps users navigate the features of other web-based services.[2][3][4]

Background

WalkMe is a Digital Adoption Platform (DAP) that works by overlaying information in "tip-balloons"[5] in the browser window.[6] These balloons break down online processes into step-by-step instructions.[7] According to the company, "The DAP collects data on users' behaviors and action patterns on platforms."[8] This helps users complete online tasks without leaving the screen to watch video tutorials or read manuals or FAQ pages.[9] It also allows users to automatically get specific guidance according to their preference and language.[10]

History

WalkMe Inc. was founded in 2011 by Dan Adika, Raphael Sweary, and Eyal Cohen. In April 2012 they launched the product WalkMe.[10] Their headquarters are in San Francisco, California.[3][11]

In January 2017, WalkMe acquired Abbi, a startup which specializes in mobile A/B testing and app engagement. WalkMe retired the Abbi brand and integrated its services into WalkMe’s platform. In the process, it also migrated Abbi’s existing customers.[12] In April of that year, WalkMe acquired Jaco.[13]

References

1. ^{{cite web|title=First Market Tower|url=https://property.compstak.com/525-Market-Street-San-Francisco/p/2550|website=Compstak|accessdate=7 January 2018}}
2. ^{{cite web|url=https://venturebeat.com/2014/04/01/walkme-raises-11m-to-hold-your-hand-as-you-click-through-websites/ |title=WalkMe raises $11M to hold your hand as you click through websites |author=Dylan Tweney |publisher=VentureBeat |date=2014-04-01 |accessdate=2014-06-16}}
3. ^{{cite web|last=Klie |first=Leonard |url=http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=92726&PageNum=2 |title=Customer Support: Keeping Up with the Digital Migration - CRM Magazine |website=Destinationcrm.com |date=2013-11-01 |accessdate=2014-06-16}}
4. ^{{cite web|url=http://nusaresearch.com/marketing/detail.php?ID=50|title=2014 Digital Marketing Forecast: 7 Trends To Watch|website=Nusaresearch.com|accessdate=9 August 2017}}
5. ^{{cite web|author=Administrative Professional Today |url=http://www.businessmanagementdaily.com/36259/1-minute-strategies-sept-13 |title=1-Minute Strategies: Sept. ’13 — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily |publisher=Businessmanagementdaily.com |date=2013-09-03 |accessdate=2014-06-16}}
6. ^{{cite web|url=http://www.cio.com/slideshow/detail/104265/8-Web-Apps-That-Will-Change-Your-Business#slide7 |title=8 Web Apps That Will Change Your Business |publisher=Cio.com |date=2013-06-06 |accessdate=2014-06-16}}
7. ^{{cite web|author=Dave Johnson|url=http://www.cbsnews.com/news/create-online-employee-tutorials-for-free/ |title=Create online employee tutorials for free |publisher=CBS News |date=2013-06-04 |accessdate=2014-06-16}}
8. ^{{cite journal|last1=Lepofsky|first1=Alan|title=Digital Adoption Platforms: A New Breed of Software Helps Improve User Adoption of New Technologies|journal=Constellation Research|date=May 12, 2017|page=10|url=http://blog.walkme.com/wp-content/uploads/2017/05/20170512-CR-A-LEPOFSKY-DIGITAL-ADOPTION-PLATFORMS-FINAL-1-1.pdf|accessdate=21 February 2018}}
9. ^{{cite web|url=http://thecustomerblog.co.uk/2013/05/02/walkme-a-great-way-to-improve-the-user-experience-and-harvest-business-benefits/ |title=WalkMe: a Great Way to Improve the User Experience and Harvest Business Benefits? | The Customer & Leadership Blog |publisher=Thecustomerblog.co.uk |date= |accessdate=2014-06-16}}
10. ^{{cite web|url=http://www.crunchbase.com/organization/walkme |title=WalkMe |publisher=CrunchBase |date= |accessdate=2014-06-16}}
11. ^{{cite web|url=http://www.walkme.com/aboutwalkme/the-company/ |title=The Company |publisher=WalkMe |date= |accessdate=2014-06-16}}
12. ^{{cite web|url=https://techcrunch.com/2017/01/13/walkme-acquires-abbi-io-to-add-mobile-ab-testing-and-engagement/|title=WalkMe acquires Abbi.io to add mobile A/B testing and engagement - TechCrunch|first=Ingrid|last=Lunden|website=Techcrunch.com|accessdate=9 August 2017}}
13. ^{{cite news|last1=Keane|first1=Jonathan|title=Israel's WalkMe acquires analytics startup Jaco|url=http://tech.eu/brief/walkme-jaco/|accessdate=10 December 2017|publisher=TechEU|date=April 4, 2017}}

2 : Web software|Technology companies based in California

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