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词条 Agnes Nalwanga
释义

  1. Background and education

  2. Career

  3. See also

  4. References

  5. External links

{{EngvarB|date=October 2018}}{{Use dmy dates|date=October 2018}}{{Infobox person
| name = Agnes Nalwanga
| image =
| image_size =
| caption =
| birth_date = {{Birth year and age|1975}}
| birth_place = Uganda
| death_date =
| death_place =
| alma_mater = Makerere University
{{small|(Bachelor of Commerce)}}
{{small|(Masters Degree in Economic Policy and Management)}}
Assam Don Bosco University
{{small|(Master of Business Administration)}}[1]
| occupation = Businesswoman, Management Professional and Corporate Executive
| years_active = 1998–present
| nationality = Ugandan
| citizenship = Uganda
| residence = Kampala, Uganda
| known_for = Management expertise
| networth =
| home_town =
| title = Head of Consumer Services at Umeme Limited
}}Agnes Nalwanga, is a Ugandan businesswoman, management professional and corporate executive, who serves as the Head of Consumer Services at Umeme Limited, the largest electricity distribution company in Uganda. She is a member of the company's Senior Management Team.[1]

Background and education

Agnes born in Uganda, circa 1975. She attended local schools for her primary and secondary education. Her first degree, a Bachelor of Commerce with Marketing as a major, was obtained from Makerere University, Uganda's oldest and largest public university.[1]

She followed that with a Masters Degree in Economic Policy and Management, also from Makerere. Later she obtained a Master of Business Administration from the Assam Don Bosco University, in Assam, India.[1]

Career

Agnes has a career spanning over 20 years in management within Uganda's electricity sector, going back to the late 1990s, in the days of he defunct Uganda Electricity Board. Since 2006, she has worked with Umeme in various roles, including as Area Manager, Retail Services Manager and Regional Manager.[2][3] In her various roles, she condemns the illegal practice of unauthorized sharing of electricity through clandestine wiring, which often leads to electrocutions and fires, especially in urban and suburban slums.[4]

See also

  • Florence Nsubuga
  • Florence Mawejje
  • Marie Solome Nassiwa
  • Ruth Doreen Mutebe

References

1. ^{{cite web|date=5 October 2018 |url=https://www.umeme.co.ug/senior-management-team/ |title=Umeme Limited: Senior Management Team |access-date=5 October 2018 |publisher=Umeme Limited |author=Umeme | location=Kampala}}
2. ^{{cite web|url=https://www.reuters.com/finance/stocks/company-officers/UMME.NR |title=Umeme Limited: Biographies of Board Members & Senior Managers: Agnes Nalwanga: Head of Customer Services |access-date=5 October 2018 |date=5 October 2018 | publisher=Reuters Finance |author=Reuters Finance}}
3. ^{{cite web|access-date=5 October 2018 | url=https://www.observer.ug/component/content/article?id=1553:power-consumers-dispute-umemes-bill-estimates | title=Power consumers dispute Umeme’s bill estimates |date=12 November 2008 |author=Moses Talemwa |location=Kampala |newspaper=The Observer (Uganda)}}
4. ^{{cite web|access-date=5 October 2018 | url=https://www.newvision.co.ug/new_vision/news/1304484/killed-illegal-electricity-connections |title=Six killed in illegal electricity connections |newspaper=New Vision |date=27 July 2012 |first=Lillia |last=Babirye |location=Kampala}}

External links

  • [https://www.umeme.co.ug/ Website of Umeme Limited]
  • [https://fleming.events/articles/the-challenges-you-face-and-the-skills-that-you-need-while-improving-the-experience-of-your-customers/ The challenges you face and the skills that you need while improving the experience of your customers: An interview with experts on African Customer Experience management: Agnes Nalwanga: Head Of Customer Service, Umeme Limited, Uganda]
{{DEFAULTSORT:Nalwanga, Agnes}}{{Uganda-bio-stub}}

9 : 1975 births|Ganda people|Living people|Ugandan women|Makerere University alumni|Assam Don Bosco University alumni|Ugandan women in business|21st-century Ugandan women|People from Central Region, Uganda

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