词条 | Buy Till you Die |
释义 |
The Buy Till You Die (BTYD) class of statistical models are designed to capture the behavioral characteristics of non-contractual customers, or when the company is not able to directly observe when a customer stops being a customer of a brand.[1] The goal is typically to model and forecast customer lifetime value. BTYD models all jointly model two processes: (1) a repeat purchase process, that explains how frequently customers make purchases while they are still "alive"; and (2) a dropout process, which models how likely a customer is to churn in any given time period.[2][3] Common versions of the BTYD model include:
The concept was firstly introduced in 1987, in an article in Management Science,[4] which concerns on counting and identifying those customers who are still active. References1. ^{{cite web |last1=McCarthy |first1=Daniel |title=Buy ’Til You Die - A Walkthrough |url=https://cran.r-project.org/web/packages/BTYD/vignettes/BTYD-walkthrough.pdf |website=Buy ’Til You Die - A Walkthrough |accessdate=21 March 2019}} 2. ^1 2 {{cite journal |last1=Fader |display-authors=et al |title="Counting Your Customers" the Easy Way: An Alternative to the Pareto/NBD Model |journal=Marketing Science |date=Spring 2005 |volume=24 |issue=2 |pages=275–284 |url=http://brucehardie.com/papers/018/fader_et_al_mksc_05.pdf |accessdate=21 March 2019}} 3. ^{{cite journal |last1=Fader |display-authors=et al |title=Customer-Base Analysis in a Discrete-Time Noncontractual Setting |journal=Marketing Science |date=November–December 2010 |volume=29 |issue=6 |pages=1086–1108 |url=http://www.brucehardie.com/papers/020/fader_et_al_mksc_10.pdf |accessdate=21 March 2019}} 4. ^{{cite journal |last1=Schmittlein |first1=David |last2=Morrison |first2=Donald |last3=Colombo |first3=Richard |title=Counting Your Customers: Who-Are They and What Will They Do Next?|journal=Management Science |volume=33 |issue=1 |pages=1–24 |doi=10.1287/mnsc.33.1.1}} 1 : Consumer behaviour |
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