| 词条 | Draft:Sheila Heen |
| 释义 |
|alma_mater=Occidental College, Harvard Law School |birth_date=April 20, 1968 |birth_place=Des Moines, Iowa |children=3 |discipline=Law |sub_discipline=Negotiation, Conflict Resolution |image_size=150 px |name=Sheila Heen|nationality=American |spouse=John Richardson (m. 1994 - present) |workplaces=Harvard Law School, Harvard Negotiation Project, Triad Consulting Group |citizenship=United States |occupation=CEO, Author, Educator, Public Speaker }} Sheila Heen (April 20, 1968) is a faculty member at Harvard Law School, member of the Harvard Negotiation Project, CEO of Triad Consulting, and Author of two New York Times best sellers. BiographySheila Heen (born April 20, 1968) specializes in negotiation and conflict management, with a specialty in particularly difficult conversations and the challenges of receiving feedback. She is a co-author of two New York Times best sellers – Difficult Conversations: How to Discuss What Matters Most [1] and Thanks for the Feedback: the Science and Art of Receiving Feedback Well.[2] Sheila is a Lecturer on Law at Harvard Law School and has been a member of the Harvard Negotiation Project since 1993. She is an advocate of the problem solving, interests-based negotiation method pioneered by her colleague and mentor, Roger Fisher. Early Life and CareerHeen was born in Des Moines, Iowa, and grew up in Lincoln, Nebraska. She received her B.A. from Occidental College and her J.D. from Harvard Law School. Deciding not to practice law, Heen joined the Harvard Negotiation Project to focus on bridging the theory and practice of negotiation. She is CEO and co-founder of Triad Consulting Group, a global corporate education and communication consulting firm that helps leaders, organizations, and teams have the conversations that matter most.[3] Her book with Douglas Stone and Bruce Patton, Difficult Conversations: How to Discuss What Matters Most(Penguin 2000) expands on the problem-solving approach set forth in Getting to Yes, offering a set of techniques that help readers discuss hard topics at home and in the workplace with skill and empathy.[4] Difficult Conversations is noted for its claim that every conversation, regardless of context or topic, operates on three levels --substance, emotion, and identity.[5] It has been named one of 50 Psychology Classics[6] and one of the 75 most important books published by Penguin.There are currently over a million copies in circulation, in over 25 languages.[7] Thanks for the Feedback won the 2015 Books for a Better Life Award[8], and is currently in 7 languages. Selected workDifficult Conversations: How to Discuss What Matters Most by Stone, Patton & Heen ISBN 9780143118442 Thanks for the Feedback: the Science and Art of Receiving Feedback Well by Stone & Heen {{ISBN|9780143127130}} See also
Bibliography
External Links
References1. ^{{Cite web|url=https://www.penguinrandomhouse.com/books/331191/difficult-conversations-by-douglas-stone-bruce-patton-and-sheila-heen/9780143118442|title=Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen {{!}} PenguinRandomHouse.com: Books|website=PenguinRandomhouse.com|language=en-US|access-date=2019-02-15}} {{AFC submission|||ts=20190220145025|u=Mcsh1362|ns=118}}2. ^{{Cite news|url=https://www.nytimes.com/books/best-sellers/2014/10/12/relationships/|title=Love and Relationships Books - Best Sellers - October 12, 2014 - The New York Times|work=The New York Times|access-date=2019-02-15|language=en|issn=0362-4331}} 3. ^{{Cite web|url=https://triadconsultinggroup.com/about-triad|title=About Triad {{!}} Triad Consulting Group|website=triadconsultinggroup.com|access-date=2019-02-15}} 4. ^{{Cite web|url=https://www.pon.harvard.edu/research_projects/harvard-negotiation-project/hnp/|title=About the Harvard Negotiation Project|date=2018-11-07|website=PON - Program on Negotiation at Harvard Law School|language=en-US|access-date=2019-02-15}} 5. ^{{Cite web|url=https://www.entrepreneur.com/article/28044|title=Conflict Management Expert Sheila Heen|last=Tiffany|first=Laura|date=2000-05-15|website=Entrepreneur|language=en|access-date=2019-02-15}} 6. ^{{Cite web|url=http://www.butler-bowdon.com/50-psychology-classics.html|title=Greatest books in psychology|website=Tom Butler-Bowdon|language=en|access-date=2019-02-19}} 7. ^{{Cite web|url=https://hbr.org/product/difficult-conversations-20-thanks-for-the-feedback/ROT237-PDF-ENG|title=Difficult Conversations 2.0: Thanks for the Feedback!|last=Stone|first=Douglas|last2=Heen|first2=Sheila|website=hbr.org|access-date=2019-02-15}} 8. ^{{Cite web|url=http://www.newsun.com/booksforabetterlifemarch23.2015.html|title=Books for a Better Life Awards - March 23, 2015|website=www.newsun.com|access-date=2019-02-19}} |
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