词条 | Etech Global Services |
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| name = Etech Global Services | logo = Logo of Etech Global Services.jpg | industry = Information Technology and Services | type = Private company | foundation = 1997 | locations = 8 | location = Nacogdoches, Texas, USA | area_served = Worldwide| | num_employees = 5000+ | revenue = | homepage = www.etechgs.com }} Etech Global Services is a privately owned multinational contact center with its head office located in Nacogdoches, Texas. The company provides services such as Customer Acquisition, IT solutions, Customer Support, Help Desk, Inbound, Outbound, Live Chat, Social Media and Quality Assurance. As part of the quality assurance services, the company provides business intelligence and market intelligence information through the data and analytic assessments. With nine centers worldwide, Etech employs over 5000+ employees and generates revenue of $47 million each year.{{citation needed|date=March 2018}} HistoryEtech began as Berry Direct, a business division of L. M. Berry and Company, a subsidiary of Bellsouth Corporation, in June 1997. In 2003, an investment team led by Dilip Barot and Matt Rocco acquired the assets of Berry Direct forming Effective Teleservices (ETI), which is now Etech. Currently, Etech operates its contact center operations through onshore business delivery centers in six cities of US, two offshore centers located in Gandhinagar and Vadodara, India, and one nearshore center in Jamaica.{{citation needed|date=March 2018}} Etech's business delivery centers:
The company is registered as Effective Teleservices India (P) Ltd in India. The Gandhinagar and Baroda centers operate under the banner of Effective Teleservices India (P) Ltd. The company has four business divisions:
Name HistoryEtech Inc rebranded itself as Etech Global Services in the year 2009. As a group company, in India, it is registered as Effective Teleservices India (P) Ltd since 2003. ReferencesExternal links
4 : Companies established in 2003|Nacogdoches, Texas|Companies based in Texas|Marketing companies of the United States |
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