“Push Doctor”的意思、由来-开放百科全书

The service was founded in July 2013 by Eren Ozagir and Matt Elcock. The idea came to Ozagir after falling ill on a business trip to Baltimore in the United States.^[3]^[5] Push Doctor initially received $1.2 million in seed funding and in mid-2015 a nationwide television campaign aired to promote the service to new users.

In January 2016 Push Doctor raised $8.2m Series A funding lead by Oxford Capital, Draper Esprit and Partech Ventures.^[6] Reports suggest the investment would be used to "strengthen brand position, carry out further product innovations, expand the management structure, including making key marketing and product hires".^[6]

In September 2016 the service underwent a rebrand that included a new logo, revamped website, an updated iOS app and a new Android app.^[7] In October 2016 SuperGroup chief operating officer Susanne Given joined the company as the non-executive chair.^[8]

In July 2017 Push Doctor raised a further $26.1m in Series B funding, taking the company's total funding to $37.5m.^[9] In August 2017 Push Doctor introduced a £500 medical student grant, which is open to medical students at any UK university from their second year onwards. Ozagir said the move would "help the next generation of home-grown doctors get off to the best possible start."^[10]

In August 2018 Eren Ozagir stepped down as CEO of Push Doctor but remains a shareholder. "^[11]

The Modality Partnership started to offer online consultations using Push Doctor to more than 99,000 patients across six of the Modality practices in September 2018. If this is successful it will be extended to all their 400,000 patients.^[12]

Market research

A study commissioned by the company found that 11% of the UK population resorted to searching the internet to diagnose health issues when unable to see a National Health Service GP.^[13] A survey commissioned by the company in March 2016 was reported as showing that 62% of respondents had used a smartphone or computer for GP services including ordering repeat prescriptions, accessing medical records and even Skype-style video appointments with a doctor; 29% had ordered repeat prescriptions online, while nearly a fifth have had a video appointment with a GP. A further 25% were said to be prepared to consider a video consultation if they could have a same-day appointment.^[14]

Criticisms

In June 2017 it was condemned by the Care Quality Commission (CQC) as it was found not to be safe, effective or well-led. The inspectors found it was prescribing high-risk medicines to patients without performing proper checks, and in at least one case was prescribing drugs for uses beyond their licenses. However, the inspection did also note that Push Doctor was providing a caring and responsive service, "in accordance with the relevant regulations". Push Doctor CEO Eren Ozagir claimed that there were factual inaccuracies in the reports and that guidelines against which they were inspected against were completely new.^[15] Push Doctor failed a CQC inspection in November 2017 due to inadequate checks of users' ages and identities.^[16]

The Advertising Standards Authority condemned a number of advertisements in April 2018 because they "misleadingly implied the advertised service was provided by the NHS and, as a result, that it was misleading because it did not make clear a cost was associated with the service." The ASA also said that the company practice of putting reviews on its website but omitting any that were unfavourable was misleading.^[17]

In July 2018 it was reported that Nicola Blackwood, the former minister for public health and innovation, had joined Push Doctor's advisory board. On reviewing the former MP's new role, the Advisory Committee on Business Appointments stated there was "some risk around the potential for [Blackwood] offering the company an unfair advantage as a result of her time in office".^[16]

References

1. ^{{Cite web| url = http://www.dailymail.co.uk/health/article-3157359/First-digital-GP-service-allowing-patients-private-appointments-video-link-7-days-week-goes-live-country.html| title = The digital doctor will see you now... 7 days a week| website = Mail Online| access-date = 2016-02-27}}
2. ^{{Cite web| url = https://www.standard.co.uk/lifestyle/health/how-smartphone-apps-are-replacing-your-trips-to-the-gp-a3651191.html| title = Beat the queue: here's how smartphone apps are replacing your trips to the GP| last = Strick| first = Katie| website = Evening Standard| access-date = 2017-10-05}}
3. ^¹{{Cite web| url = https://www.geektime.com/2017/07/21/top-10-tech-startups-maturing-in-manchester/| title = Top 10 tech startups maturing in Manchester| last = Gaskin| first = James| website = Geektime| access-date = 2017-07-21}}
4. ^{{Cite web| url = https://thenextweb.com/apps/2015/07/08/push-doctor-could-get-the-uk-used-to-paying-for-healthcare/| title = Push Doctor could get the UK used to paying for healthcare| last = Bryant| first = Martin| website = The Next Web| language = en-US| access-date = 2016-02-27}}
5. ^{{Cite web| url = https://www.theguardian.com/small-business-network/2016/jul/15/the-doctor-will-see-you-online-now| title = The doctor will see you online now| last = Hargrave| first = Sean| website = Guardian| access-date = 2016-07-15}}
6. ^¹{{Cite web| url = https://techcrunch.com/2016/01/07/pushdoctor/| title = PushDoctor, The U.K. Video-Based Doctor Service, Scores $8.2M Series A| last = O'Hear| first = Steve| website = TechCrunch| access-date = 2016-02-27}}
7. ^{{Cite web| url = http://www.manchestereveningnews.co.uk/business/business-news/rebrand-push-doctor-introduces-new-11938222| title = Rebrand for Push Doctor as it introduces new services| last = Begum| first = Shelina| website = Manchester Evening News| access-date = 2016-09-26}}
8. ^{{Cite web| url = http://www.thisismoney.co.uk/money/smallbusiness/article-3885680/Former-Supergroup-boss-set-pep-online-GP-service-Push-Doctor.html| title = Former SuperGroup boss set to pep up online GP service Push Doctor| last = Owen| first = Vicki| website = This is Money| access-date = 2016-10-29}}
9. ^{{Cite web| url = http://uk.businessinsider.com/push-doctor-raises-261-million-for-consultation-app-2017-7| title = An app that allows you to see a doctor in minutes has been backed with $26.1 million| last = Shead| first = Sam| website = Business Insider| access-date = 2017-07-05}}
10. ^{{Cite web| url = http://mancunion.com/2017/08/11/push-doctor-launches-grant-medical-students/| title = Push Doctor launches grant for medical students| last = Wei| first = Amy| website = The Mancunion| access-date = 2017-08-11}}
11. ^{{Cite web| url = https://www.thetimes.co.uk/article/did-he-jump-push-doctor-founder-eren-ozagir-leaves-online-gp-app-p5jnz8hnz| title = Did he jump? Push Doctor founder Eren Ozagir leaves online GP app| last = Meddings| first = Salah| website = The Times| access-date = 2018-12-29}}
12. ^{{cite news |title=Major GP provider partners with Push Doctor app |url=https://www.hsj.co.uk/technology-and-innovation/major-gp-provider-partners-with-push-doctor-app/7023329.article |accessdate=11 October 2018 |publisher=Health Service Journal |date=11 September 2018}}
13. ^{{Cite web| url = http://www.huffingtonpost.co.uk/2015/07/24/essex-self-diagnose-chlamydia_n_7863688.html| title = People In Essex Are Googling Chlamydia More Than Anywhere Else| website = The Huffington Post UK| access-date = 2016-02-27}}
14. ^{{cite news|title=Sick of waiting? The doctor will Skype you now as 'digital health revolution' sees patients choose internet over GPs|url=http://www.dailymail.co.uk/health/article-3489192/Sick-waiting-doctor-Skype-digital-health-revolution-sees-patients-choose-internet-GPs.html|accessdate=17 March 2016|publisher=Daily Mail|date=12 March 2013}}
15. ^{{cite news|title=CQC rates one in four online primary care services as unsafe|url=http://www.gponline.com/cqc-rates-one-four-online-primary-care-services-unsafe/article/1438021|accessdate=17 July 2017|publisher=GP Online|date=29 June 2017}}
16. ^¹{{cite magazine |last= |first= |date=27 July 2018 |title=Pushing it |url= |magazine=Private Eye |location=London |publisher=Pressdram Ltd }}
17. ^{{cite news|title=Online consultancy Push Doctor has adverts banned for implying links to the NHS|url=https://www.independent.co.uk/news/health/push-doctor-adverts-banned-advertising-standards-authority-nhs-links-a8298806.html|accessdate=11 April 2018|publisher=Independent|date=11 April 2018}}

History

Market research

Criticisms

References

External links