| 词条 | Snapforce CRM |
| 释义 |
| name = Snapforce CRM | type = Private | industry = Software as a Service | services = Sales management Customer relationship management Cloud computing solutions | foundation = {{start date and age|2013}} | founder = Richard Gabriel | location = Mahwah, New Jersey, USA | subsid = | homepage = {{URL|https://www.snapforce.com/}} }}Snapforce CRM is a comprehensive Customer relationship management (CRM) SaaS application, developed by [https://www.snapforce.com Snapforce.com]. Primary use case is customer management and sales automation, although it can also be configured with telephony support.[1][2][3] Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.[4] Deployment optionsSnapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.[5] RecognitionIn May 2014 the company became the first crm software provider to offer telephony services as a native feature.[6] Snapforce CRM was recognized as one of ten "Top Players" in the [https://www.snapforce.com/crm/ Customer Relationship Management] Market Report 2015. [7]References1. ^{{cite web|last=Angeles|first=Sara|title=Best CRM Software 2015|url=http://www.businessnewsdaily.com/7839-best-crm-software.html|publisher=BusinessNewsDaily|accessdate=4 October 2015|date=9 September 2015}} 2. ^{{cite web|author=TheEnterpriseCenter|title=Customer Relationship Management|url=http://enterprisectr.org/category/customer-relationship-management/|publisher=SalemStateUniversity|accessdate=4 October 2015|date=28 April 2015}} 3. ^{{cite web|title=The Big List of Lead Generation Tools You Want|url=http://redjester.net/the-big-list-of-lead-generation-tools-you-want/|publisher=RedJester|accessdate=4 October 2015|date=19 March 2015}} 4. ^{{cite web|last=Jain|first=Ritesh|title=Business process for customer management|url=http://www.financialexpress.com/article/companies/business-process-for-customer-management/58311/|publisher=FinancialExpress|accessdate=4 October 2015|date=28 March 2015}} 5. ^{{cite web|last=Nahai|first=Shirley|title=5 CRM Tools That Can Transform Your Business|url=http://www.business2community.com/customer-experience/5-crm-tools-can-transform-business-01174515|publisher=Business2Community|accessdate=4 October 2015|date=7 March 2015}} 6. ^{{cite web|last=Marshall|first=Adam|title=One Company Stands Out in the Over Crowded CRM Software Industry|url=https://www.crmdirectory.org/blog/One-Company-Stands-Out-in-the-Over-Crowded-CRM-Software-Industry|publisher=Crmdirectory.org|accessdate=17 November 2017|date=18 August 2015}} 7. ^{{cite web|last=Wood|first=Laura|title=Research and Markets: United Kingdom Customer Relationship Management Market Report 2015|url=http://www.businesswire.com/news/home/20150928005699/en/Research-Markets-United-Kingdom-Customer-Relationship-Management|publisher=BusinessWire|accessdate=4 October 2015|date=28 September 2015}} External links
6 : Cloud applications|Collaboration|CRM software companies|Customer relationship management software|Software companies based in New Jersey|VoIP companies |
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