| 词条 | Yalochat |
| 释义 |
| name = Yalochat | logo = | logo_size = | logo_alt = | logo_caption = | logo_padding = | image = | image_size = | image_alt = | image_caption = | trading_name = | native_name = | native_name_lang = | romanized_name = | former_name = | type = | traded_as = | ISIN = | ISIN2 = | industry = Artificial intelligence, chatbots, services on messaging apps | genre = | fate = | predecessor = | successor = | founded = | founder = Javier Mata | defunct = | hq_location = | hq_location_city = San Francisco | hq_location_country = United States | num_locations = 4 | num_locations_year = | area_served = | key_people = | products = | brands = | production = | production_year = | services = | revenue = | revenue_year = | operating_income = | income_year = | net_income = | net_income_year = | aum = | assets = | assets_year = | equity = | equity_year = | owner = | members = | members_year = | num_employees = | num_employees_year = | parent = | divisions = | subsid = | module = | ratio = | rating = | website = {{URL|yalochat.com}} | footnotes = | intl = }}Yalochat is an artificial intelligence platform specializing in emerging markets. It is based in San Francisco with offices in Mexico City, Mumbai, Shanghai, Bogotá, and São Paulo.[1] Yalochat enables companies to interact with their customers in conversational commerce on messaging apps including WhatsApp, Facebook Messenger, and WeChat.[1] Customers include Walmart, Nike, Volkswagen, Aeroméxico, appliance and electronics retailer Elektra, Mexico's largest department store, Coppel, and Mexico's largest theme resort Xcaret.[1] In February 2018 the company announced the opening of its office in Shanghai, China, in alliance with venture capitalist Michael Kuan's company Strategic Impact Group. Platforms / AppsFacebook MessengerYalochat introduced a variety of services on Facebook Messenger in 2016, shortly after Facebook launched its chatbot platform.[2][3] In April 2017, it announced that its chatbot with Aeroméxico had added an artificial intelligence component to the Facebook Messenger bot.[4][5][6] In October 2017, Aeroméxico announced that together with Yalochat it would launch services on the new enterprise platform of WhatsApp, the world's most popular messaging platform, and that it would be the first airline in The Americas to do so. Services available via WhatsApp include shopping for and purchasing flights, making changes, checking in and obtaining a boarding pass, and tracking a flight. It includes both an artificial intelligence-powered chatbot, and chat with the airline's human agents.[7][8][9][10][11][12] In February 2018 Yalochat announced the opening of its office in Shanghai, China and that it had begun offering services on WeChat, China's most popular messaging app.[1] LineIn an interview, Yalochat CEO Javier Mata said that the company was planning to offer services on Line messenger, popular in Japan, Korea and Thailand.[13] References1. ^1 2 3 {{cite web|url=https://www.entrepreneur.com/article/309439|title=Yalochat abre oficinas en China y profundiza su relación con Aeromexico|language=Spanish|trans-title=Yalochat opens offices in China and deepens its relationship with Aeromexico|date=22 February 2018|publisher=Entrepreneur en Español}} 2. ^{{cite web|title=A Chatbot Is Just The Beginning|url=https://aibusiness.com/chatbot-just-beginning/|website=AI Business|accessdate=24 October 2017}} 3. ^{{cite web|url=https://www.prnewswire.com/news-releases/aeromexico-introduces-aerobot-the-first-airline-chatbot-in-the-americas-300373854.html|title=Aeromexico Introduces Aerobot, the First Airline Chatbot in the Americas|first=|last=Aeromexico|website=www.prnewswire.com}} 4. ^{{cite web|url=https://www.washingtonpost.com/lifestyle/travel/new-artificial-intelligence-promises-to-make-travel-a-little-smarter-does-it/2017/06/22/819c0880-3590-11e7-b373-418f6849a004_story.html|title=New artificial intelligence promises to make travel a little smarter. Does it?|first=Christopher|last=Elliott|date=22 June 2017|publisher=The Washington Post|via=www.washingtonpost.com}} 5. ^{{cite news|title=Aeromexico Taps Yalochat.com and IV.AI to Build First Advanced AI Customer Service Chatbot|url=https://www.bizjournals.com/prnewswire/press_releases/2017/04/18/NY64897|agency=PRNewswire|date=April 18, 2017}} 6. ^{{cite web|url=https://adexchanger.com/mobile/chatbot-not-facebook-messenger-strategies-gain-modest-traction-brands|title=Chatbot Or Not? Facebook Messenger Strategies Gain Modest Traction With Brands|date=25 April 2017|publisher=AdExchanger}} 7. ^{{cite web|url=https://www.forbes.com.mx/aeromexico-te-respondera-por-whatsapp-durante-2018/|title=Aeroméxico te atenderá por WhatsApp durante 2018|language=Spanish|trans-title=Aeromexico will serve you via WhatsApp in 2018|first=Forbes|last=Staff|date=26 October 2017|publisher=Forbes}} 8. ^{{cite web|url=https://www.eleconomista.com.mx/empresas/Aeromexico-check-in-desde-el-WhatsApp-20171027-0094.html|title=Aeroméxico, ¿check-in desde el WhatsApp?|language=Spanish|trans-title=Aeromexico, check-in via WhatsApp?|first=|last=Notimex|publisher=El Economista}} 9. ^{{cite web|url=https://www.cnet.com/es/noticias/aeromexico-atenciona-clientes-whatsapp/|title=Aeroméxico ofrecerá atención a clientes por WhatsApp|language=Spanish|trans-title=Aeromexico will offer customer service via WhatsApp|date=27 October 2017|publisher=CNET}} 10. ^{{cite web|url=http://www.elfinanciero.com.mx/empresas/podras-ponerte-en-contacto-con-aeromexico-por-whatsapp.html|title=Podrás ponerte en contacto con Aeroméxico por WhatsApp|language=Spanish|trans-title=You'll be able to contact Aeromexico via WhatsApp|website=www.elfinanciero.com.mx|publisher=El Financiero}} 11. ^{{cite web|url=https://expansion.mx/empresas/2017/10/27/aeromexico-ofrecera-servicio-de-atencion-a-clientes-por-whatsapp|title=Aeroméxico ofrecerá servicio de atención a clientes por WhatsApp|language=Spanish|trans-title=Aeromexico will offer customer service via WhatsApp|publisher=Expansión}} 12. ^{{cite web|url=http://www.huffingtonpost.com.mx/2017/10/27/podras-hacer-check-in-y-consultar-tu-vuelo-con-aeromexico-a-traves-de-whatsapp_a_23258181/|title=Podrás hacer 'check in' y consultar tu vuelo con Aeroméxico a través de WhatsApp|language=Spanish|trans-title=You'll be able to check in and check your flight with Aeromexico on WhatsApp|first=|last=Redacción|date=27 October 2017|publisher=Huffington Post|via=Huff Post}} 13. ^{{cite web|url=http://tecreview.itesm.mx/empresa-mexicana-chatbots-se-expande-a-china/|title=Empresa mexicana de chatbots se expande a China|language=Spanish|trans-title=Mexican chatbot company expands to China|first=Tec|last=Review|date=23 February 2018|publisher=TecReview}} 2 : Software companies|Instant messaging |
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