| 词条 | EXL Service | |||||||||||||||||||||
| 释义 |
}}{{Infobox company | name = ExlService Holdings, Inc. | logo = File:EXL Logo RGB.jpg | type = Public | traded_as = {{NASDAQ|EXLS}} S&P 600 Component | predecessor = | successor = | founder = Vikram Talwar Rohit Kapoor | defunct = | fate = | area_served = | key_people = Garen Staglin, Chairman Rohit Kapoor, Vice Chairman & CEO | industry = Business process outsourcing | genre = | products = | services = Business Process Management- Operations Management & Analytics | revenue = {{unbulleted list|{{increase}} US$762 million (2017)}} | owner = | num_employees = 28,000+ | parent = | divisions = | subsid = | footnotes = | caption = | foundation = April 1999 | location_city = New York | location_country = United States | location = 280 Park Avenue[1] | locations = | homepage = EXLService.com }}EXL Service is a leading operations management and analytics company. EXL offers insurance, banking, financial services, utilities, healthcare, travel, transportation and logistics services.[1] The company is headquartered in New York City with more than 27,000 professionals in locations throughout the United States, Europe, Asia, Latin America and South Africa.[2][3] EXL was co-founded in 1999 by Vikram Talwar and Rohit Kapoor.[4] After formation in 1999, Vikram Talwar served as Chief Executive Officer (CEO) and Vice-chairman.[5][7] Currently, Rohit Kapoor is serving as the company's CEO and Vice-Chairman.[6] Previously, Kapoor had held the position of president in the company.[5][7] In August 2001, Conseco acquired EXL and operated it as a wholly owned subsidiary. In 2002, Oak Hill Capital Partners and FTVentures acquired the company from Conseco,.[7] The company's stock started trading on the NASDAQ exchange on October 20, 2006 under the symbol EXLS.[8] Shortly before EXL's debut on NASDAQ, it started down the path of growth through acquisitions with the purchase of the peer company Inductis.[7] This acquisition was aimed at diversifying the revenue stream for EXL; prior to acquisition, 90% of EXL's revenues were from business process outsourcing (BPO), while after, BPO accounted for 70% with the balance in research and analytics and advisory services.[7] In 2011, EXL expanded their delivery footprint in Eastern Europe and South East Asia through acquisition of OPI.[9] In 2013, in reaction to the establishment of the Affordable Care Act and its mandate that all Americans acquire health insurance, EXL was reported to have planned a major run of acquisitions in the United States healthcare industry.[6] At the time of this report in 2013, EXL drew ~10% of its revenues from the healthcare industry.[6] In 2014, EXL expanded into Latin America through a strategic joint venture with CT&S through which EXL's technology experience would be combined with CT&S's local knowledge and brand image.[2] This joint venture also supported the growing customer base of EXL for Spanish language services.[2] {{As of|2016}}, EXL had more than 25,000 employees.Fact Sheet
Acquisition History{{More citations needed|section| date = April 2009 }} 2015March 2015: EXL acquired RPM Direct LLC and RPM Data Solutions, LLC (collectively, "RPM") on 23 March 2015. RPM is a technology enabled company that specializes in analyzing large consumer data sets to segment populations, predict response rates, forecast customer lifetime value, design and execute targeted, multi-channel marketing campaigns especially in areas of healthcare and insurance.[13] The purchase was made in $47 million cash plus contingent cash consideration of up to $23 million and about 122,131 shares of restricted stock.[14] 2014In July, EXL purchased the business process consultancy Blue Slate Solutions, which specialized in optimizing business processes in the Healthcare industry.[2] In August, EXL acquired a majority stake (51%) in the business process outsourcing unit of Carvajal Technologia y Servicios (CT&S), thereby establishing a joint-venture between the two companies which would directly provide services to clients in Latin America as well as oversee global delivery of EXL's Spanish-language services.[2] 2012In October, EXL acquired Landacorp, a provider of healthcare solutions and technology.[15] 2011In May, EXL had entered into a definitive agreement to acquire Outsource Partners International for US$90 million,[6] one of the last standing pure play Finance & Accounting Outsourcing (FAO) service providers.[9] Despite the reduction in pure play FAO service providers, at the time there were over 20 companies providing FAO services as part of their portfolio.[9] 2010 and beforeIn July 2006, EXL acquired Inductis for $20 million.[7] Inductis and EXL were peers in that both had expertise and services in the same areas, were similarly structured, and both were headquartered in the United States with services delivered primarily out of India.[7] LocationsEXL has offices in US (Headquarters), UK, India, Philippines, Czech Republic, Romania, Bulgaria, Colombia,Australia and South Africa. The majority of its staff are employed in India and Philippines.[16]{{Self-published inline|certain=yes|date=December 2016}} CompetitionAround 2006, EXL's primary competitors were Genpact, IBM and Accenture.[7] {{As of|2013}}, EXL was one of the three companies offering business process outsourcing services and listed on stock exchanges in the United States, the other two being Genpact and WNS Global Services.[6] WNS started trading in the United States in July 2006, three months before EXL joined the NASDAQ exchange.[8]See also
References1. ^{{cite news|url=http://www.economist.com/node/3351503|title=The place to be|last=|first=|date=11 November 2004|work=The Economist|subscription=yes|access-date=|via=}} 2. ^1 2 3 4 {{Cite news|url=http://www.nearshoreamericas.com/exl-teams-carvajal-expands-latin-america/|title=EXL Teams up With Carvajal and Expands into Latin America|last=Ammachchi|first=Narayan|date=4 August 2014|work=Nearshore Americas|access-date=2017-01-01|via=}} 3. ^{{cite book|url=https://books.google.com/books?id=-ddYh0x-0vAC&pg=PA131|title=Services Offshoring and Its Impact on the Labor Market: Theoretical Insights, Empirical Evidence, and Economic Policy Recommendations for Germany|first=Deborah|publisher=Physica-Verlag (Springer)|year=2009|isbn=978-3-7908-2198-7|location=Stuttgart, Germany|page=131|pages=|oclc=310400925|quote=|via=Google Books|author=Winkler}} 4. ^{{cite news|url=https://globenewswire.com/news-release/2013/12/18/597932/10061954/en/Vikram-Talwar-to-Retire-From-EXL-Board-of-Directors.html|title=Vikram Talwar to Retire From EXL Board of Directors|last=|first=|date=18 December 2013|subscription=yes|access-date=|via=}} 5. ^1 2 3 {{Cite book|url=https://books.google.com/books?id=s66itSscKm0C|title=Plunkett's Outsourcing & Offshoring Industry Almanac 2008|last=|first=|publisher=Plunkett Research, Ltd.|year=2007|isbn=9781593920883|editor-last=Plunkett|editor-first=Jack W.|location=Houston, Texas|pages=|at=EXL Service Holdings Inc|oclc=953538961|quote=|via=Google Books}} 6. ^1 2 3 4 5 {{Cite news|url=http://economictimes.indiatimes.com/tech/ites/exl-services-eyeing-us-healthcare-acquisitions/articleshow/23478816.cms|title=EXL services eyeing US healthcare acquisitions|last=Shivapriya|first=N|date=4 October 2013|work=The Economic Times|access-date=2017-01-01|via=}} 7. ^1 2 3 4 5 {{Cite news|url=http://www.business-standard.com/article/technology/exl-service-acquires-kpo-firm-inductis-106071001020_1.html|title=EXL Service acquires KPO firm Inductis|last=Agarwal|first=Sapna|date=10 July 2006|work=Business Standard|access-date=2017-01-01|via=}} 8. ^1 2 3 4 5 {{Cite news|url=http://www.marketwatch.com/story/outsourcing-firm-exl-service-rallies-in-debut|title=EXL Service rallies more than 20% in debut|last=Gelsi|first=Steve|date=20 October 2006|work=MarketWatch|department=IPO Report|access-date=2017-01-01|via=}} 9. ^1 2 {{Cite web|url=http://www.everestgrp.com/2011-05-exl-service-acquires-opi-the-hunted-becoming-the-hunters-sherpas-in-blue-shirts-4754.html/|title=EXL Service Acquires OPI|last=Menon|first=Abhishek|date=3 May 2011|website=|publisher=Everest Group|access-date=2017-01-01}} 10. ^{{Cite web|url=http://www.dqindia.com/rank-13-exl-service-growth-gaps/|title=Rank 13 – EXL Service: Growth Gaps|last=DQI Bureau|first=|date=20 November 2006|website=|publisher=Dataquest|access-date=2017-01-01}} 11. ^{{Cite web|url=https://www.exlservice.com/exl-reports-2015-fourth-quarter-and-full-year-results/|title=EXL Reports 2015 Fourth Quarter and Full Year Results|last=|first=|date=23 February 2016|website=|publisher=exlservice|access-date=2017-01-01}} 12. ^{{Cite web|url=https://www.exlservice.com/exl-reports-2016-fourth-quarter-full-year-results/|title=EXL REPORTS 2016 FOURTH QUARTER AND FULL YEAR RESULTS|last=|first=|date=28 February 2017|website=|publisher=exlservice|access-date=2017-01-01}} 13. ^{{cite news|url=http://articles.economictimes.indiatimes.com/2015-02-26/news/59541655_1_46-6-crore-163-5-crore-exl-service|title=EXL service to buy analytics company RPM Direct for Rs 460 crore|last=|first=|date=26 February 2015|work=The Economic Times|publisher=|via=|accessdate=2015-09-01}} 14. ^{{cite press release|title=EXL Completes Acquisition of Analytics Firm RPM Direct|date=23 March 2015|publisher=EXL|url=http://ir.exlservice.com/releasedetail.cfm?releaseid=902764|last1=|first1=|website=|accessdate=2015-09-01}} 15. ^{{cite press release|title=Exl Acquires Landacorp To Provide A Comprehensive Suite Of Operations, Analytics And Technology Solutions For The Healthcare Industry|date=15 October 2012|publisher=Landacorp|url=http://www.landacorp.com/news-and-events/press-releases/2012/exl-acquires-landacorp-to-provide-a-comprehensive-suite-of-operations-analytics-and-technology-solutions-for-the-healthcare-industry|archive-url=https://web.archive.org/web/20130309205154/http://www.landacorp.com/news-and-events/press-releases/2012/exl-acquires-landacorp-to-provide-a-comprehensive-suite-of-operations-analytics-and-technology-solutions-for-the-healthcare-industry|archive-date=2013-03-09|accessdate=2012-10-19|deadurl=yes|df=}} 16. ^{{Cite web|url=http://www.exlservice.com/about/locations.html|title=Locations|last=|first=|date=|website=|publisher=EXL|archive-url=https://web.archive.org/web/20130609154542/http://www.exlservice.com/about/locations.html|archive-date=9 June 2013|access-date=|deadurl=yes|df=}} External links
4 : Business services companies established in 1999|Publicly traded companies based in New York City|Companies listed on NASDAQ|2006 initial public offerings |
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