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词条 Nu Skin Enterprises
释义

  1. Brands and products

  2. Business model and sponsorships

  3. Scrutiny and reception

      Evaluation of supplements    In the media  

  4. Political activities

  5. References

  6. External links

{{Infobox company
| name = Nu Skin Enterprises
| logo =
| image = NuskinBuildingProvo (cropped).jpg
| image_caption = Headquarters in Provo, Utah
| type = Public
| traded_as = {{nyse|NUS}} (Class A)
S&P 400 Component
| foundation = {{Start date|1984}}
| founder = Blake Roney, Steve Lund, Sandie Tillotson, Nedra Roney[1]
| location_city = Provo, Utah
| location_country = United States
| area_served = Worldwide
| key_people = Steve Lund (Chairman)
M. Truman Hunt (President, CEO, and Director)
Ritch N. Wood (Vice President and CFO)[2]
| industry = Multilevel marketing
| products = Personal care, dietary supplements
| revenue = {{decrease}} US$ 2.25 billion (2015)[3]
| operating_income = {{decrease}} US$ 352.188 million (2014)[3]
| net_income = {{decrease}} US$ 189.176 million (2014)[3]
| assets = {{decrease}} US$ 1.614 billion (2014)[3]
| equity = {{increase}} US$ 942.438 million (2014)[3]
| num_employees = 5,000 (Dec 2014)[3]
| homepage = {{URL|www.nuskin.com}}
| footnotes =
| intl =
}}{{coord|40.233437|-111.660171|region:US_type:landmark|display=title}}Nu Skin Enterprises is an American multilevel marketing company that develops and sells personal care products and dietary supplements under its Nu Skin and Pharmanex brands.[4] Nu Skin was founded in 1984 in Provo, Utah.[5] The company originated in the United States and began its first foreign operation in Canada in 1990. One year later, the company began operations in Asia with the opening of Hong Kong.[6] In 1996 the company listed on the New York Stock Exchange. The company markets its products in 54 markets through a network of approximately 1.2 million independent distributors.[3]

In the 1990s, the Federal Trade Commission (FTC) investigated Nu Skin over complaints of its multilevel marketing practices.[7] In 1992, Nu Skin reached settlements with five states that had accused the company of deceptive advertising and overstating the income earned by distributors.[8] In 1994, following an investigation by the Federal Trade Commission (FTC), the company paid $1 million and signed a consent decree prohibiting it from making deceptive or unsubstantiated claims about its products.[9] In 1997, the company paid an additional $1.5 million to the FTC to settle ongoing allegations of unsubstantiated promotional claims.[10] In January 2014, the Chinese government announced that it was investigating Nu Skin following a People's Daily newspaper report calling it a "suspected illegal pyramid scheme." In 2016, Nu Skin agreed to pay a $47 million settlement for operating a pyramid scheme after being sued by China in a Utah federal court.[11] Nu Skin was also forced to pay another $750,000 for bribing a top Chinese official with funds from Nu Skin's charitable division after a U.S. Securities and Exchange Commission probe.[12]

Brands and products

Under the Nu Skin and Pharmanex brands, the company develops and sells more than 200 personal care products marketed as helping people look and feel younger.[13] In the late 1990s, Nu Skin invested in Big Planet, a multilevel marketing company selling Internet services. The New York Times noted that Big Planet appeared to recruit people "even if they have little knowledge of the technology that they are supposed to be selling." A representative of the company stated: "I believe people who have never touched a computer before can become hugely wealthy in this business."[7]

In 1998, Nu Skin acquired Generation Health, the parent company of the dietary supplement company Pharmanex.[14] The company owns a patent on a device developed by Pharmanex called a "BioPhotonic Scanner", which is designed to measure the carotenoid level in skin. According to Women's Health Letter, the device is a "scam" since it is designed merely to help sell more supplements: Nu Skin's 2002 annual report stated: "As customers track their skin carotenoid content, we believe they will be motivated to consistently consume LifePak for longer periods of time".[15]

In 2009, Nu Skin began working with LifeGen Technologies, a genomics company based in Madison, Wisconsin,[16] Nu Skin acquired LifeGen in December 2011. LifeGen's genetic database aided in the development of Nu Skin's products, launching the ageLOC brand.[17]

Business model and sponsorships

Nu Skin Enterprises' utilizes a multi-level marketing business model. Each distributor markets products directly to potential customers, and can also recruit and train customers to become distributors. Distributors are paid from the retail markup on products they are able to sell personally, as well as a performance bonus based on the sales of distributors they have recruited.[18] Nu Skin states that it pays approximately 43 percent of its product revenue in sales compensation.[19]

In 2008, Nu Skin provided partial funding for a scoreboard at Brigham Young University's football stadium.[20]

Scrutiny and reception

In the early 1990s, Nu Skin was investigated by the states of Connecticut, Pennsylvania, Florida, Illinois, Ohio, and Michigan over allegations of misleading marketing practices.[8] Ultimately, in 1992 the company settled with 5 of these states, admitting no wrongdoing but agreeing to pay the states' investigative costs, refund disgruntled distributors, and revamp its promotional practices.[21][22][23][24] The Connecticut Attorney General did not agree to those terms and sued Nu Skin, however, charging the company with misleading its distributors and operating a pyramid scheme.[8][25][26] Nu Skin admitted to no wrongdoing or violation of law and paid Connecticut $85,000 for consumer-protection programs as part of a settlement.[27]

In 1997, the Attorney General of Pennsylvania sued Nu Skin, alleging that the company operated a pyramid scheme through a subsidiary, QIQ Connections. The Attorney General's office alleged that distributors paid for the right to market technology services that did not, in fact, exist. Nu Skin discontinued the QIQ subsidiary, allowing those who had paid QIQ to transition to Big Planet, another Nu Skin interest marketing Internet technology. The president of Big Planet described the pyramid-scheme allegations as a matter of "a few distributors who in their enthusiasm have been overzealous in some of their marketing activities."[7]

In 2010, Nu Skin was listed among Forbes "100 Most Trustworthy Companies".[28]

In 2012, Stanford University sent a cease and desist letter to halt the use of the name of one of its researchers in Nu Skin's advertising claims.[29] Stanford later released a statement regarding its long-standing, research-based relationship with Nu Skin explaining that the letter was sent to Nu Skin as a request by Stuart Kim a professor at Stanford. Kim requested in the letter that his name be removed from Nu Skin's marketing materials as he is no longer involved with research funded by Nu Skin. The letter did not, however, recognize the existing research relationship between Stanford and Nu Skin. Stanford apologized for any misunderstandings that may have resulted.[30]

Also in 2012, Citron Research issued a report "stating that Nu Skin's sales model on mainland China, the fastest growing market in direct-selling, amounted to an illegal multilevel marketing scheme."[29] Nu Skin dismissed the claims, calling its sales model in China "kosher" and stating that it had no plans to change its business model in China.[31] In January 2014, the Chinese government announced that it planned to investigate Nu Skin for allegedly operating an illegal pyramid scheme, causing the company's stock price to plunge. At least one analyst is optimistic about the outcome.[32] Following the investigation, it was announced in March 2014 that the Chinese government would fine Nu Skin for approximately $540,000 dollars due to illegal sales as well as making false product claims.[33]

In February 2014, a securities fraud class action lawsuit was filed in the United States District Court for the District of Utah against Nu Skin Enterprises, Inc. on behalf of investors who purchased or otherwise acquired the common stock of the Company during the period from July 10, 2013 through January 16, 2014.[34]

Evaluation of supplements

The Pharmanex LifePak Anti-Aging supplement was tested by ConsumerLab.com, and was reported as failing the overall review due to failing to clearly indicate its total Vitamin A content per FDA requirements.[35]

In the media

In a Last Week Tonight with John Oliver segment that was harshly critical of multilevel marketing companies, Oliver criticises Nu Skin for the fact that in 2015, 93% of its distributors did not earn a commission check in a typical month.[36]

Political activities

In 2011, two Utah-incorporated business entities linked to top executives of Nu Skin each made a $1 million contribution to Restore Our Future, a "Super PAC" established by former aides to U.S. presidential candidate Mitt Romney to support his bid for the White House.[37][38]

Beginning in 1989 Jason Chaffetz worked as a professional spokesman for the company for about ten years.[39] Chaffetz was elected U.S. Representative of Utah's 3rd congressional district in 2008 and later served as co-chair of the Congressional Dietary Supplement Caucus, a congressional panel that advocates on behalf of the dietary supplement industry, until retiring from Congress in 2017.[40][41]

References

1. ^CO-FOUNDER OF NU SKIN FACES CHARGES, Published: Oct. 27, 1996, Deseret News
2. ^{{cite web|url=http://www.hoovers.com/free/co/people.xhtml?ID=52386|title=Nu Skin Executives|publisher=Hoover's|accessdate=December 26, 2008}}
3. ^{{cite web|title=Nu Skin Enterprises - 10K (2015)|url=https://www.sec.gov/Archives/edgar/data/1021561/000102156115000013/form10k.htm|publisher=United States Security and Exchange Commission|accessdate=October 9, 2015|date=March 2, 2015}}
4. ^{{Cite web|url=https://www.reuters.com/finance/stocks/companyProfile/NUS|title=NU Skin Enterprises Inc, Company Profile {{!}} Reuters.com|last=Editorial|first=Reuters|date=|website=U.S.|language=en|archive-url=|archive-date=|dead-url=|access-date=2018-08-14}}
5. ^{{cite web | url = http://utahvalleybusinessq.com/uv50/2011-uv50-top-10-revenue-companies | work = Utah Valley BusinessQ | date = March 10, 2011 | title = 2011 UV50 TOP 10 Revenue Companies}}
6. ^{{cite web|url=http://www.referenceforbusiness.com/history2/21/Nu-Skin-Enterprises-Inc.html|title=Nu Skin Enterprises, Inc. - Company Profile, Information, Business Description, History, Background Information on Nu Skin Enterprises, Inc.|publisher=|deadurl=yes|archiveurl=https://web.archive.org/web/20120114085302/http://www.referenceforbusiness.com/history2/21/Nu-Skin-Enterprises-Inc.html|archivedate=2012-01-14|df=}}
7. ^{{cite news | work = The New York Times | title = Selling Sites Like Soapflakes | date = May 28, 1998 | accessdate = February 21, 2012 | first = Ruth | last = Davis | url = http://theater.nytimes.com/library/tech/98/05/circuits/articles/28bigg.html}}
8. ^{{cite news | work = Deseret News | title = Nu Skin still has wrinkles to iron out in Connecticut | first = Dennis | last = Romboy | date = January 3, 1992 | accessdate= February 21, 2012 | url = https://news.google.com/newspapers?id=wSwhAAAAIBAJ&sjid=xHoFAAAAIBAJ&pg=5043,882660}}
9. ^{{cite web|url=http://www.ftc.gov/os/decisions/docs/vol117/FTC_VOLUME_DECISION_117_(JANUARY_-_JUNE_1994)PAGES_316_-_418.pdf|title=Consent Order C-3489|date=1994-04-01|publisher=Federal Trade Commission|accessdate=2010-12-25}}
10. ^{{cite web|url=http://www.ftc.gov/opa/1997/08/nuskin3.htm|title=Nu Skin to Pay $1.5 Million Penalty to Resolve FTC Charges Over Fat-Loss Claims for Supplements|date=August 6, 1997|publisher=Federal Trade Commission|accessdate=December 26, 2008}}
11. ^{{cite web|last1=Long|first1=Josh|title=Nu Skin Reaches $47-Million Agreement to Settle Pyramid Scheme Lawsuit|url=http://www.naturalproductsinsider.com/blogs/insider-law/2016/03/nu-skin-reaches-47-million-agreement-to-settle-py.aspx|website=Natural Product Insider|publisher=Insider Law|accessdate=16 December 2016}}
12. ^{{cite web|last1=Ganapavaram|first1=Abhijith|title=Skincare products maker Nu Skin settles SEC probe|url=https://www.reuters.com/article/us-nu-skin-enter-settlement-sec-idUSKCN11Q2TM|website=Reuters.com|publisher=Reuters|accessdate=16 December 2016}}
13. ^{{cite press release | url = http://www.nuskin.com/content/nuskin/en_US/culture/company_history/the_history.html | publisher = Nu Skin Enterprises | title = Company History | deadurl = yes | archiveurl = https://web.archive.org/web/20111229025624/http://www.nuskin.com/content/nuskin/en_US/culture/company_history/the_history.html | archivedate = 2011-12-29 | df = }}
14. ^{{cite news |title=Nu Skin to Acquire Generation Health |url=http://articles.latimes.com/1998/oct/07/business/fi-29990 |work=Bloomberg via Los Angeles Times |date=7 October 1998}}
15. ^{{cite journal|journal=Women's health letter|year=2008 |volume=14|issue=11|page=5|title=Don't fall for this scam}}
16. ^{{cite web | url = http://www.lifegentech.com | title = LifeGEN Technologies}}
17. ^{{cite press release | url = http://www.prnewswire.com/news-releases/nu-skin-enterprises-acquires-lifegen-technologies-135569723.html | title = Nu Skin Enterprises Acquires LifeGen Technologies | work = PR Newswire |date=December 14, 2011}}
18. ^{{Cite book|last= Xardel |first= Dominique |authorlink= Dominique Xardel|title= The Direct Selling Revolution. Understanding the Growth of the Amway Corporation |publisher=Blackwell Publishing |year= 1993 |isbn= 978-0-631-19229-9|pages=1–4 }}
19. ^{{Cite web|title=How do participants in the sales network earn money with Nu Skin?|url=http://nuskinfacts.com/nuskinfacts/en_US/index/business-model/how-do-participants-in-the-sales-network-earn-money-with-nu-skin.html|date=May 6, 2013|publisher=Nu Skin Enterprises|accessdate=May 22, 2013}}
20. ^{{cite news | work = Deseret News | url = http://www.deseretnews.com/article/700254644/BYU-football-New-scoreboard-means-no-more-stiff-necks-at-BYU.html | title = New scoreboard means no more stiff necks at BYU | first =Tad | last = Walch |date = August 29, 2008 | accessdate = February 21, 2012}}
21. ^{{cite news | work = Pittsburgh Press | publisher = Associated Press | date = January 3, 1992 | accessdate = February 21, 2012 | title = Nu Skin settles complaints with 5 states | url = https://news.google.com/newspapers?id=xHUcAAAAIBAJ&sjid=dGQEAAAAIBAJ&pg=6970,525726}}
22. ^{{cite news | work = Ocala Star-Banner | first = Adam | last = Yeomans | date = January 3, 1992 | accessdate = February 21, 2012 | title = Nu Skin settles suit with state | url = https://news.google.com/newspapers?id=G10xAAAAIBAJ&sjid=TgcEAAAAIBAJ&pg=5965,792626}}
23. ^{{cite news | work = Palm Beach Post | title= Coming clean: State drops pyramid probe as Nu Skin agrees to refunds | first = Charles | last = Elmore | date = January 3, 1992 }}
24. ^{{cite news | work = The Philadelphia Inquirer | title = Nu Skin will pay 5 states in pyramid-scheme case | date = January 4, 1992 }}
25. ^{{cite news | work = The Boston Globe | date = January 3, 1992 | accessdate = February 21, 2012 | url = https://pqasb.pqarchiver.com/boston/access/58982181.html?FMT=ABS&FMTS=ABS:FT&type=current&date=Jan+03%2C+1992&author=&pub=Boston+Globe+%28pre-1997+Fulltext%29&desc=Connecticut+sues+Nu+Skin | title = Connecticut sues Nu Skin}}
26. ^{{cite news | work = USA Today | title = Nu Skin signs up for a makeover | first = John | last = Waggoner | date = January 3, 1992 | accessdate = February 21, 2012 | url = https://pqasb.pqarchiver.com/USAToday/access/55646186.html?dids=55646186:55646186&FMT=ABS&FMTS=ABS:FT&type=current&date=Jan+03%2C+1992&author=John+Waggoner&pub=USA+TODAY+%28pre-1997+Fulltext%29&desc=Nu+Skin+signs+up+for+a+makeover}}
27. ^{{cite news | work = Deseret News | date = June 3, 1992 | accessdate = May 2, 2012 | url = http://www.deseretnews.com/article/230162/CONNECTICUT-AND-NU-SKIN-SIGN-PACT-LIMITING-COMPANYS-SALES--PRACTICES.html|title=Connecticut and Nu Skin Sign Pact Limiting Company's Sales Practices|first=Dennis|last=Romboy}}
28. ^{{cite news | url = https://www.forbes.com/2010/04/05/most-trustworthy-companies-leadership-governance-100_2.html | work = Forbes | title = The 100 Most Trustworthy Companies | accessdate = May 2, 2012 | first = Helen | last = Coster | date = April 5, 2010 | archiveurl = https://archive.is/20120731141046/http://www.forbes.com/2010/04/05/most-trustworthy-companies-leadership-governance-100_2.html | archivedate = July 31, 2012 | deadurl = yes | df = }}
29. ^{{cite news| url=https://www.reuters.com/article/2012/08/16/us-nuskin-stanford-idUSBRE87F13W20120816 | work=Reuters | title=Exclusive: Nu Skin told not to use researcher's name | date=August 16, 2012}}
30. ^{{cite web| title=School of Medicine statement regarding its relationship with Nu Skin Enterprises | url=http://med.stanford.edu/ism/2012/august/brief-statement-0817.html | date=Aug 17, 2012 | accessdate=Oct 30, 2012 }}
31. ^{{cite news|title=Nu Skin CFO calls China model 'kosher', plans no changes| publisher = Reuters | date = August 16, 2012 | accessdate = October 30, 2012 | url = http://in.reuters.com/article/2012/08/15/us-nuskin-china-idINBRE87E1C920120815|first=Phil|last=Wahba|first2=Daniel|last2=Bases}}
32. ^{{cite news| url=https://www.bloomberg.com/news/2014-01-16/nu-skin-plunges-after-china-says-it-will-probe-its-operations.html | publisher = Bloomberg News | title = China to Probe Nu Skin’s Operation After People’s Daily Report | first = Lauren |last = Coleman-Lochner |author2=Rachel Butt | date = January 16, 2014}}
33. ^China Fines Nu Skin $540,000 for Illegal Sales and Claims, Business Week, March 24, 2014
34. ^{{cite news|title=Saxena White P.A. Files Securities Fraud Class Action Against Nu Skin Enterprises, Inc.| publisher = Wall Street Journal | date = February 5, 2014 | accessdate = February 5, 2014 | url = https://online.wsj.com/article/PR-CO-20140205-910070.html}}
35. ^{{cite web|title=ConsumerLab Multivitamin and Multimineral Supplements Review - Main Review |url=https://www.consumerlab.com/reviews/Multivitamin_Multimineral_Supplements/multivitamins/ |date=June 15, 2011 |accessdate=August 18, 2011 |deadurl=yes |archiveurl=https://web.archive.org/web/20090614055823/http://www.consumerlab.com/reviews/Multivitamin_Multimineral_Supplements/multivitamins/ |archivedate=June 14, 2009 }}
36. ^{{cite web|url=http://www.newsweek.com/john-oliver-last-week-tonight-herbalife-pyramid-scheme-517881|title=John Oliver Says Multilevel Marketing Companies Like Herbalife Are Pyramid Schemes|work=Newsweek|last=Bort|first=Ryan|date=November 7, 2016|accessdate=December 11, 2017}}
37. ^{{cite news | work= Politico | url = http://www.politico.com/news/stories/0711/60329.html | title = PAC brings in $12.2 million for Mitt | date = July 31, 2011 | accessdate = August 4, 2011 | first = Jonathan | last = Martin |author2=Kenneth Vogel }}
38. ^{{cite news|last1=Farnam|first1=T.W.|title=Donation helps Romney get some skin in the presidential game|url=https://www.washingtonpost.com/lifestyle/style/donation-helps-romney-get-some-skin-in-the-presidential-game/2011/08/25/gIQAlvctNK_story.html|accessdate=December 17, 2011|publisher=New York Times|date=September 12, 2011}}
39. ^{{cite news|last1=Cottle|first1=Michelle|title=The Media's Best Friend|url=http://www.nationaljournal.com/magazine/the-media-s-best-friend-20150123|accessdate=15 February 2015|work=National Journal Magazine|date=24 January 2015}}
40. ^{{cite news|last1=Daniells|first1=Stephen|title=Dietary Supplement Caucus reforms, remains unchanged|url=http://www.nutraingredients-usa.com/People/Dietary-Supplement-Caucus-reforms-remains-unchanged|accessdate=September 28, 2017|publisher=Nutra Ingredients|date=January 18, 2017}}
41. ^{{cite news|last1=Long|first1=Josh|title=Congresswoman from Utah Steps up as Co-Chair of Dietary Supplement Caucus|url=https://www.naturalproductsinsider.com/blogs/insider-law/2017/08/congresswoman-from-utah-steps-up-as-co-chair-of-d.aspx|accessdate=September 28, 2017|publisher=Natural Products Insider|date=August 1, 2017}}

External links

{{portal|Companies}}{{commonscatinline}}
  • {{official website|http://www.nuskin.com/ }}
{{Provo, Utah}}

5 : Companies listed on the New York Stock Exchange|Multi-level marketing companies based in Utah|Personal selling|Companies established in 1984|Companies based in Provo, Utah

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