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词条 Airport lounge
释义

  1. Types

     Airline lounges  Pay-per-use lounges  First class airline lounges   Access to lounges  

  2. Amenities

  3. Limitations of credit cards with access to airport lounges

  4. References

An airport lounge is a facility operated at many airports. Airport lounges offer, for selected passengers, comforts beyond those afforded in the airport terminal itself, such as more comfortable seating,[1][2] quieter environments, and often better access to customer service representatives. Other accommodations may include private meeting rooms, telephones,[1] wireless internet access[1][2] and other business services, along with provisions to enhance passenger comfort, such as free drinks, snacks, magazines, and showers.[1][2]

The American Airlines Admirals Club was the first airport lounge when it opened at New York City's La Guardia Airport, in 1939. Then AA president C. R. Smith conceived it as a promotional tool.[3]

Types

Airline lounges

Airlines operate airline lounges as a service to premium passengers, usually passengers flying first class and business class, with high level frequent flier status, and premium travel credit card memberships.

Most major carriers have one or more lounges in their hubs and focus cities as well as in the major airports they serve. The major US airlines—American (Admirals Club), Delta (Delta Sky Club), and United (United Club)—operate dozens of lounges, while smaller airlines like Alaska Airlines (Alaska Lounge) tend to only operate a handful of lounges in their hub and focus cities.

Airlines outside of Australia and North America generally do not sell lounge memberships, and instead reserve lounge access exclusively for very frequent flyers and passengers in premium cabins. However, a passenger who has a lounge membership in an airline in one of the three major airline alliances (Oneworld, SkyTeam, or Star Alliance) may have access to the lounges of the other members of that alliance. For example, Qantas Club membership provides access to the Admirals Club lounges due to a reciprocal arrangement with American Airlines; similarly, a member of the United Club or other Star Alliance members can access lounges of Air Canada and Air New Zealand.

It is, however, not uncommon for non-alliance members to agree individually to allow usage of each other's lounges. For example, although Alaska Airlines operates just six Alaska Lounges,[4] its members have access to American Airlines Admirals Club (and vice versa). Alaska Lounge members cannot, however, access the lounges of other Oneworld members, such as British Airways or Japan Airlines.

Pay-per-use lounges

Private companies, such as Aspire Lounges by Swissport, Plaza Premium Lounge, and Global Lounge Network,[5] also operate generic pay-per-use lounges.[2] In contrast to airline lounges, these facilities are open to any traveller traversing the airport, regardless of class of ticket or airline, subject to payment of a fee.[2] Most only offer day passes, but some also offer yearly and lifetime memberships. Access to the lounges can be booked via online platforms such as LoungeBuddy or, in limited cases, one-day passes can be purchased directly at the lounge entrance.

First class airline lounges

For many airlines, a first class lounge will also be offered to international first class and top-tier passengers. First class lounges are usually more exclusive and will feature extra amenities over business class that are more in line with the European/Asian concept of an airport lounge. In the few cases where an amenity is offered only in the business class lounge, first class passengers are permitted to use the business lounge if they wish. In any case, anyone with first class lounge access almost automatically has access to the business class lounge—such as if a traveling companion is not in first class and cannot be brought into the first class lounge as a guest—though lounge agents may get confused when passengers choose to use a lesser amenity than that to which they are entitled. In most cases, airlines will offer first class passengers a free pass to their standard airport club. Some airlines offer "arrival lounges" for passengers to shower, rest, and eat after a long-haul international flight.[6]

Access to lounges

Access to airport lounges may be obtained in several ways.[7] In Australia, Canada, and the United States, a common method to gain access is by purchasing an annual or a lifetime membership, while in Asia and Europe this is usually impossible.{{citation needed|date=January 2015}} Membership fees are sometimes discounted for elite members of an airline's frequent flyer program and may often be paid using miles. Certain high-end credit cards associated with an airline or lounge network, such as the Chase Sapphire Reserve, Delta Reserve, and United MileagePlus Club credit cards, include membership to the lounges for as long as one owns the card.[8]

Lounge access can also be attained with an airline status card, which is common in Europe. The top frequent-flyer levels often offer access to any of an airline's lounges or partner airlines' lounges, when traveling in any class of travel on any of the partner airlines (usually it is required for the cardholder to be booked on one of the carrier's flights within the next 24 hours). Most airlines also usually offer free lounge access to anyone in their premium cabins (first class or business class) on their days of travel; in North America this is usually only available to passengers on intercontinental or transcontinental flights.{{citation needed|date=April 2016}}

Pay-per-use lounges can be accessed by anyone, irrespective of airline or flight class. Some offer further benefits{{what|date=August 2018}} when booking directly with them rather than through a reseller.{{cn|date=August 2018}}

Independent programs, such as Priority Pass, offer access to selected airline lounges for an annual fee, while Go Simply, Holiday Extras, LoungePass, and some offerings by independent and airline lounge programs offer pay per use and/or prebookable access without need for membership. Premium credit and charge cards[9][10] such as Diners Club International, and the American Express Platinum and Centurion Card charge cards offer lounge programs for members. Some banks, like ABN Amro and HSBC, offer lounge access for premium clients.[11] American Express also offers access to lounges belonging to Priority Pass and is expanding its own line of lounges.[12]

Amenities

Besides offering more comfortable seating, lounges usually provide complimentary alcoholic and non-alcoholic beverages, and light snacks[1] such as fruit, cheese, soup, pastries and breakfast items.{{citation needed|date=January 2015}} In the United States and Canada, nearly all domestic lounges offer an open bar for domestic beer, house wine and well liquor, with premium beverages such as imported beer, top-shelf liquor, high end wines and champagne available for purchase.[13][14] In U.S. states where open bars are prohibited by law, non-premium beverages may be sold at a token rate (e.g. $1 per drink).{{citation needed|date=January 2015}}

Other amenities typically include flight information monitors, televisions, newspapers, and magazines,[1] plus business centers with desks, internet workstations, telephones,[1] photocopiers and fax services.{{citation needed|date=January 2015}} Complimentary wireless Internet access for patrons is also common.[2][15]

In Asia, Europe and the Middle East, lounges (especially those for first class passengers) can be quite luxurious, offering an extensive premium open bar, full hot and cold buffet meals,[2] cigar rooms, spa and massage services, fitness centers, private cabanas,[16] nap suites[2] and showers.[2][17]

Some lounges have pool tables as amenities.[13][18] Additionally, there are wireless charging stations in lounges, at some airports in London, installed by Nokia.[19]

Limitations of credit cards with access to airport lounges

Taking out a credit card for lounge access is not without limitations. Some common terms and conditions for valid access to an airport lounge include: purchasing a plane ticket with the credit card, reaching a minimum spend limit each year, being restricted to certain airlines, having to enroll in membership programs, being restricted to one guest per cardholder and a certain number of visits per year.[20]

References

1. ^{{cite web|title=Airport lounges 101: Why to use them and how to get in|author= Perkins, Ed|website=SmarterTravel.com|publisher=USA Today|date=2 May 2013|url=https://www.usatoday.com/story/travel/advice/2013/05/02/airport-lounges-101-why-to-use-them-and-how-to-get-in/2127101/ }}
2. ^{{cite web|title=Airport Lounges|website=Sleeping in Airports| url=http://www.sleepinginairports.net/airport-lounges/ }}
3. ^{{cite web |title=Admirals Club History |website=American Airlines |url=https://www.teechusells.co.uk/airports-vip-lounge-pass.html |archive-url=https://web.archive.org/web/20140421151326/http://www.albateenairport.com/aboutus-history.html |dead-url=yes |archive-date=2014-04-21 |df= }}
4. ^{{cite web|title=Alaska Lounge Locations and Hours|website=Alaska Air|url=https://www.alaskaair.com/content/airport-lounge/location-and-hours}}
5. ^{{cite web|url=http://www.globalloungenetwork.com|title=Global Lounge|author=|date=|website=www.globalloungenetwork.com}}
6. ^{{cite web|url=http://www.britishairways.com/en-us/information/lounges/arrivals-lounges|title=Arrivals lounges|publisher=British Airways|accessdate=17 April 2015}}
7. ^{{cite news|title=More - and cheaper - ways to access airport lounges|author= Baskas, Harriet|work=USA Today|date=21 July 2011|url=http://travel.usatoday.com/experts/baskas/story/2011/07/More---and-cheaper---ways-to-access-airport-lounges/49516764/1 }}
8. ^{{cite web|title=Seven Ways to Score Airport Lounge Access |url=https://www.teechusells.co.uk/airports-vip-lounge-pass.html |archive-url=https://web.archive.org/web/20170824235340/https://www.teechusells.co.uk/airports-vip-lounge-pass.html |dead-url=yes |archive-date=2017-08-24 |website=teechusells.co.uk}}
9. ^{{cite news|title=Best Credit Cards for Airport Lounge Access|author=Arnold, Curtis |work=Forbes|date=23 August 2012| url=https://www.forbes.com/sites/moneybuilder/2012/08/23/best-credit-cards-for-airport-lounge-access/ }}
10. ^{{cite news|title=Best Credit Cards for Airport Lounge Access|author=Arnold, Curtis |work=Huffington Post|date=16 October 2012 |url=http://www.huffingtonpost.com/curtis-arnold/credit-cards-airport-lounges_b_1790319.html }}
11. ^{{cite web|title=How To Get Airport Lounge Access – The Ultimate Guide|website=AirTravelGenius.com|date=5 July 2016|url=http://www.airtravelgenius.com/airport-lounge-access/ }}
12. ^{{cite web|title=American Express Centurion Lounge network expansion underway|website=loungereview.com|date=22 May 2015 |url=https://loungereview.com/american-express-centurion-lounge-network-expansion-underway/ }}
13. ^{{cite news|title=Airport lounges upgraded with new amenities, better food|author=Nancy Trejos|work=USA Today|date=10 April 2012| url=http://travel.usatoday.com/flights/story/2012-04-09/Airport-lounges-upgraded-with-new-amenities-better-food/54136356/1 }}
14. ^{{cite news|title=Best new airport amenities in 2013|author=Baskas, Harriet |work=USA Today|date=14 December 2013| url=https://www.usatoday.com/story/travel/flights/2013/12/11/best-airport-amenities/3955357/ }}
15. ^{{cite web|title=Virgin Blue touts free Wi-Fi in airport lounge battle|author=CNET Australia staff|website=CNET|date=31 May 2006| url=http://www.cnet.com/news/virgin-blue-touts-free-wi-fi-in-airport-lounge-battle/ }}
16. ^{{cite web|title=British Airways Concorde Lounge at London Heathrow|website=loungereview.com| url=https://loungereview.com/lounges/british-airways-concorde-lounge-lhr-t5/ }}
17. ^{{cite news|title=A Flat Bed, Not on the Plane|author=Negroni, Christine |work=The New York Times|date=19 December 2011|url=https://www.nytimes.com/2011/12/20/business/is-it-a-dream-a-place-to-nap-at-the-airport.html?pagewanted=all&_r=0 }}
18. ^{{cite web|title=Turkish Airlines Lounge Instanbul|website=loungereview.com| url=https://loungereview.com/lounges/turkish-airlines-cip-lounge-istanbul-ist-international/ }}
19. ^{{cite web|title=Nokia bringing wireless charging to Virgin, Coffee Bean|author=Dolcourt, Jessica|website=CNET|date=5 September 2012|url=http://www.cnet.com/news/nokia-bringing-wireless-charging-to-virgin-coffee-bean/ }}
20. ^{{cite news|title=Does your credit card have airport lounge access?|author= Jolly, William|work=Savings.com.au|date=22 November 2018|url=https://www.savings.com.au/credit-cards/travel-credit-cards/airport-lounge-access/ }}
{{commons category|Airport lounges|Airport lounge}}{{Commercial air travel}}{{DEFAULTSORT:Airport Lounge}}

3 : Airport infrastructure|Rooms|Airport lounges

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