词条 | Blindspots analysis |
释义 |
Blindspots analysis (also blind spots analysis) is a method aimed at uncovering obsolete, incomplete, or incorrect assumptions in a decision maker’s mental scheme of the environment. Michael Porter used the term "blind spots" to refer to conventional wisdom which no longer holds true, but which still guides business strategy.[1] The concept was further popularized by Barbara Tuchman, in her book The March of Folly (1984),[2] to describe political decisions and strategies which were clearly wrong in their assumptions, and by other authors since, such as social psychologists Mahzarin Banaji and Anthony Greenwald in their study of prejudice. Uncovering blind spotsBen Gilad fully developed, in his book, Business Blindspots (1994), the following three-step "Gilad method" for uncovering blind spots[3]
Underlying assumptionsUnderlying Blindspots Analysis is an assumption about the inherent biases of decision making at the top of organizations (business, government or otherwise) exceeding those of their subordinates or outsiders.[5] While many top executives in business and government organizations are smart, capable people, they are also vulnerable to several decision biases that come with their powerful positions, including cognitive dissonance, motivated cognitions, overconfidence, and ego-involvement.[6][7] The impaired ability of leaders to see reality for what it is, and the more objective (less ego-involved) analysis of analysts and mid-level planners means that Step 3 of the Blindspots Analysis can be a powerful tool for pointing to potential blinders See also
References1. ^{{cite book|author=Porter Michael, E. |date=1980|title= Competitive Strategy|location= NY|publisher= Free Press}} 2. ^{{cite book|author=Tuchman, Barbara |date=1985|title= The March of Folly|location= NY|publisher= Ballantine Books |edition=Paperback }} 3. ^(Gilad, (1994) 4. ^(Gilad, 2003) 5. ^{{cite book|author=Liff, Stewart|author-link=Stewart Liff|title= The Complete Guide to Hiring and Firing Government Employees|pages= 109–111|publisher= AMACOM|location= New York|date=2009|isbn= 978-0-8144-1450-7}} 6. ^(Cramer et al., 2005),(Rosenzweig, 2007), (Bossidy and Charan, 2004), (USA Today, 2005), (Gilad, 2008) 7. ^{{cite book|author=Rosenzweig, Phil|title= The Halo Effect: ... and the Eight Other Business Delusions That Deceive Managers|location= NY|publisher=The Free Press|year=2007|isbn=978-0743291255|edition=Hardcover}} Bibliography
3 : Business intelligence|Competition (economics)|Strategic management |
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