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词条 Ghost call
释义

  1. Causes

  2. Consequences

     Stopping the calls 

  3. Improvements

  4. In fiction

{{unreferenced|date=July 2016}}{{Orphan|date=July 2012}}

A ghost call is a telephone call for which, when the recipient of the call answers, there is no one on the other end of the call. The term is also used in managing IP PBX systems. Ghost calls on the lines that cannot be explained or are some residual output of one Real-time Transport Protocol or RTP stream interacting with the PBX. Ghost calls differ to silent calls which tend to be from telemarking organisations with no agents available to speak at the time an automated call has been placed.

Causes

This is generally caused by a neglected autodialer or indirectly as a consequence of FCC restrictions applied to autodialers used for telemarketing, that restrict how long they can tie up a phone line without causing inconvenience to the receiver or blocking emergency services. They could also fall under the accidental pocket dialing category.

Consequences

A ghost call sometimes can be repetitive or completely tie up a phone line making it impossible to call 911 in an emergency. You may receive a ghost call sometimes once an hour, once a day or once a week. At a certain level when an autodialer is completely overlooked and unmanaged or in extremely rare cases where a company goes under and an autodialer gets left running for years before it's discovered, this can be especially annoying as there is no one to complain to.

Stopping the calls

Several websites collect reports of ghost calls.{{citation needed|date=December 2012}} Repeated reports of the same number provide insight into where the machine is located and hopefully aid in getting it shut down (especially the abandoned ones.)

Improvements

{{Original research|section|date=March 2015}}Today's autodialer supposedly runs a smarter software, claiming a less than 2% hangup rate. However, most telemarketing companies place thousands of calls an hour, bringing that 2% back up to an annoying level.

In fiction

Ray Bradbury wrote a story, Number of the ghost - 777888999, about a telephone switch box that gained sentience. Its first order of business in the world, stalking. Eventually the person documenting the calls traced it down to a specific phone box and was summarily executed by said box through electrocution.

1 : Telephony

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