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词条 IBM 1750, 2750 and 3750 Switching Systems
释义

  1. Early development

  2. Countries, costs, installations, 1968 to 2010

  3. Functions new to markets

  4. UK sales

  5. Systems

  6. Extension facilities

  7. Management facilities

  8. Data facilities

  9. Later additional facilities

  10. Networking

  11. Follow-on products

  12. IBM 8750

  13. References

In 1969 IBM started marketing in five European countries the IBM 2750 Switching System – worldwide, the first stored-program-controlled PABX (Private Automatic Branch Exchange). Previously only electromechanical Strowger and Crossbar PABXs were available.[1]

The family of IBM 1750, 2750 and 3750 Switching Systems was developed from the IBM 1800 by the IBM La Gaude Research Laboratory near Nice, France for European markets only. Each system included twin stored-program controllers (each with 32K or 64K main storage}, some 600,000 lines of code, and nightly and emergency automatic switchover), twin disks (none for the 2750), and solid-state switching. Extension, trunk and tie lines were connected by discrete transistors on plug-in panels. All systems were assembled in IBM's Montpellier factory.

Early development

The French engineers in IBM La Gaude in the late 1960s developed a prototype system based on the IBM 1130 to handle 500 telephone extensions and some 20 trunk lines to the local telephone exchange.

They then developed the marketable IBM 2750 Switching System, code named Carnation, with IBM 1800 computers – two 1800s for fail-safe redundancy – each with 32K or later 64K of magnetic-core memory, and IBM Solid Logic Technology (SLT), but no disks (disk storage was new and very expensive then). Maximising reliability, each central processing unit had its own transistorised switching network with crosspoint switching.

The 2750 was greatly influenced by the European national telephone authorities (PTTs) who insisted on isolating-line transformers to protect their engineers. The 2750 had large 40cm-by-30cm plug-in extension packs each handling only four telephone extensions with standard PTT 50-volt telephones. The Assembler-language program was loaded using punched paper tape, needing some 90 minutes for each of the two CPUs. Smaller maintenance programs could be loaded into unprotected storage. Fault finding was limited to 4K programs and needed an oscilloscope — but the 2750 was reliable enough to run 24/7.

An attached IBM Selectric typewriter let customers change system facilities such as the extension numbers of telephones of repositioned staff. The 2750 was very quiet as it was transistorised with no moving parts other than the cooling fans in the cabinets, compared with the noisy, electro-mechanical Strowger PABX systems then everywhere across Europe.

Countries, costs, installations, 1968 to 2010

The 1968-available 2750 was sold in France, Germany, Italy, and Belgium; 3750s (from 1970) and 1750s (from 1979) were sold in these four countries and the United Kingdom. In the UK a 2750 was installed in the IBM Wigmore Street, London office; another was in IBM's plant in Havant, Hampshire: this was used for demonstrations and by the employees at the plant. The Netherlands installed some in IBM sites. Costs ranged from $150,000 to $600,000, plus up to $60,000 for the 3750's large room, air conditioning, and false flooring because of the extensive cabling between the three 3750 cabinets. By the time the 1750 was withdrawn from sales in 1988, there were some 300 systems installed in Europe. 1750s and 3750s were still in use in the year 2010 -- some of the longest-life IBM products.

Functions new to markets

Although the 3750 cost almost double the equivalent non-stored-program machines when announced in 1970, the business case was compelling because the number of telephone operators could be reduced by up to 50%, and for the first time companies could determine what calls were made, where they were made to, and who made them. Suddenly the phone bill, instead of being a single item, could be allocated to departments and individuals, with the capability to determine individual called numbers and duration, therefore offering departmental billing — public-network calls were expensive in those days; international calls were extremely expensive. However, systems were mostly ordered because of the first-time use of touch-tone telephones, call re-routing, short-code dialling etc (see below) — all functions taken for granted today.

UK sales

In the UK, the first 3750 customer was British Caledonian Airways, quickly followed by Bland Payne Insurance Brokers, Derbyshire County Council and Geest Bananas. Later many household names installed 3750, such as Great Universal Stores, Grosvenor House Hotel, Rowntree Mackintosh, Selfridges, Kwik Save, American Express, Mobil (a network including 1750s on North Sea oil and gas platforms), Unigate (dairies), Royal Bank of Scotland, Greater Manchester Police (GMP), Reckitt & Colman, Tesco and CWS (Co-operative Wholesale Society). GMP installed a 3750 at their headquarters Chester House, and later a network of 3750s around the Greater Manchester area.[2]

Systems

System Years marketed Years installed Extensions Trunks + tie lines Operator desks Main storage in each of the two controllers
IBM 2750 Switching System 1968 to 1970 1968 to late 1970s? 100-500? up to 20? up to 4? 32K and later 64K
IBM 3750 Switching System 1970 to 1990s 1970 to about 2010? 248 - 2516 32 - 356 2 - 18 64K
IBM 1750 Switching System 1979 to 1990s 1979 to about 2010 100 - 760 0 - 96 1 - 5 64K

The systems all had both voice and data functions. Early-1970s computers had hardly any typewriter-like terminals and certainly no screens – the IBM Switching Systems introduced the novelty of simple digital-data capture from every touch-tone telephone extension. But customers largely bought the systems for their then-new voice and management facilities.

The systems needed secure electricity night and day (2 to 15 kilowatts).

Extension facilities

Facilities for the extensions were revolutionary at the time and particularly valued by organisations in financial and other industries with relatively highly-paid office-based employees:

  • Touch-tone telephones (then practically new to Europe) for both voice and data entry
  • Call rerouting from multiple extensions to answer points
  • Camp on to a busy extension or external circuit with automatic call back
  • Short-code dialling to national and international numbers
  • Temporary call barring
  • Distinctive ring cadences (different cadences for internal and incoming external calls)
  • Dialled paging
  • Group answering
  • Authorised user intrusion
  • Add-on third party
  • Call pick-up
  • Non-dialled connection (an off-hook extension automatically dials an extension).

Management facilities

Most management facilities were new to the PABX market:

  • IBM 3755 Operator Desk: optionally with braille-coded keys and audible alarms
  • Extension number and facility changes made from a central keyboard
  • Call cost recording
  • Classes of service for extensions
  • Traffic analysis
  • Night service: pre-night, standard, special-type-1, and special-type-2 night services.

Data facilities

The then-novel data facilities included:

  • Data collection available from every touch-tone extension to the switching system or through it to an IBM computer
  • IBM 3221 Numeric Multi-function Device: an extension-connected desktop terminal with a numeric keyboard and badge/card reader
  • IBM 3223 Entry/Exit Reporter: an extension-connected wall-mounted magnetic-card-reader terminal for attendance recording and controlled access to secure areas
  • Contact monitoring and operation.

IBM’s customers for instance used the data functions for staff to report chargeable activity from their telephones.

Later additional facilities

Over time IBM introduced further functions:

  • Satellite operation (remote operator call handling)
  • The IBM Audio Distribution System (IBM 7770, based on an IBM Series/1 computer) – the then-novel centralised message recording for 1000 users
  • Hotel functions such as automatic wake-up calls
  • Partitioning: multiple organisations using one system.

Networking

Widespread networks of systems became an important market for IBM. These multiple interconnected systems had central operating and control functions, tie-line busy back-up or rerouting via the public network, traffic saturation control, tie-line access restriction, network numbering up to 7 digits, remote paging, camping-on a remote extension, and adding a third party remotely.

Follow-on products

In 1984, IBM bought the American company ROLM that had more than 20,000 PABXs installed in the USA. IBM planned the ROLM system to be marketed as the IBM 8750, to replace the 1750, 2750 and 3750: despite much IBM expenditure, this did not happen. IBM then negotiated to sell Siemens PABXs, before stopping marketing PABXs. IBM continued to maintain 1750s and 3750s, before contracting others to maintain them into the 2000s.

IBM 8750

{{Main|IBM 8750 Business Communication System}}

IBM bought land in Royal Wootton Bassett just west of Swindon in England to build a ROLM factory for Europe — the land was not used. In 1987 IBM started to market the ROLM-derived IBM 8750 Business Communications System in Austria, Belgium, France, Germany, Italy, Luxemburg, and the UK. Principally for homologation, a few had been installed in IBM locations, such as IBM Havant and IBM Portsmouth in England – however none were installed in customer locations.[3]

The 8750 had from 91 to 3000 telephone extensions; up to 1000 simultaneous conversations; a computer based on a Motorola 68020; up to 16 IBM 8755 Operator Consoles; a 30MB fixed disk; main/satellite working with 3750s and 1750s; digital trunks in Belgium, Italy and the UK; and used ISDN and IBM Systems Network Architecture (SNA) networks.[4]

References

1. ^IBM 1750 Switching System – system overview IBM UK brochure GK10-6264-2 and IBM Germany brochure Vermittlungssystem IBM 1750 Systemüberblick GA12-12-2437-1
2. ^IBM's Talking Lines magazines
3. ^{{cite web|url=http://www.telizent.com/siemens-history/|title=History of ROLM, IBM, and Siemens Enterprise Communications}}
4. ^IBM brochure G511-1025-0 dated 10/1987; System description GA19-5480 and 20 other manuals

2 : Telephone exchange equipment|IBM hardware

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