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词条 Military OneSource
释义

  1. Services

  2. Administration

  3. References

  4. External links

{{Use dmy dates|date=June 2013}}{{more footnotes|date=November 2012}}

Military OneSource is a U.S. Department of Defense program that provides resources and support to active-duty, National Guard and Reserve service members and their families anywhere in the world. The program is available 24 hours a day, 7 days a week at no cost to users.

Services

Military OneSource services include:

  • A 24-hour call center staffed with master's-level consultants familiar with the military lifestyle. They answer questions and provide resources and referrals on everyday issues such as finding child care, dealing with stress, helping children deal with a parent's deployment, reunion and reintegration after combat duty, making a PCS move, creating a budget, caring for older relatives, making large-scale consumer purchases, and finding services in the local and military communities.
  • Specialized consultations by phone in the areas of special-needs family members, personal finances, and education. Speciality consultants have focused training in their consultation areas.
  • Face-to-face counseling sessions in the user's community designed to address short-term, non-medical needs. Examples include concerns related to parenting, relationships, stress, deployment, and reunion and reintegration after deployment. Counseling sessions are also available online or by phone
  • The Military OneSource website provides information to service members and their families in multiple formats, including audios, articles, checklists, organizers, booklets, DVDs, podcasts, and webinars
  • Access to the Military Spouse Career Advancement Accounts (MyCAA) program, which provides financial assistance to military spouses pursuing degrees, licenses, or certification leading to employment in portable career fields
  • Personalized health coaching by phone

Military OneSource services supplement existing service-branch and installation resources. Language-interpretation services are available. Service members and their families can access the program at www.MilitaryOneSource.mil[1] or by calling 1-800-342-9647. International dialing instructions are also listed on the website.

Administration

Military OneSource is administered as a commercial employee assistance program by ValueOptions under contract to the Department of Defense.[2] ValueOptions took over the contract from Ceridian in 2011.[3]

References

1. ^{{cite web |url=http://www.militaryonesource.mil |title=Military OneSource |publisher=Military OneSource |date= |accessdate=10 November 2015}}
2. ^{{cite web |title=Performance Work Statement (PWS), Military Community and Family Support Services, Military OneSource (MOS) Program |url=https://www.doi.gov/sites/doi.gov/files/migrated/ibc/vendors/upload/D12PS50899_new_SecC.pdf |accessdate=10 November 2015}}
3. ^{{cite web |title=Military OneSource Frequently Asked Questions |url=http://www.valueoptions.com/providers/Network/Military_OneSource/MOS_FAQs.pdf |accessdate=10 November 2015}}

External links

  • Military OneSource website
  • Press coverage:
    • [https://www.usatoday.com/printedition/news/20080225/a_hotlineinside25.art.htm Usatoday.com]
    • {{webarchive |date=2012-12-12 |url=https://archive.is/20121212022912/http://www.af.mil/news/story.asp?storyID=123008091 |title=Af.mil}}
    • Stripes.com
    • [https://web.archive.org/web/20090308014708/http://www.kitsapsun.com/news/2009/jan/31/homefront-in-focus-tax-preparation-tips-for/ Kitsapsun.com]
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3 : United States Department of Defense|United States military support organizations|Military life

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