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词条 POLi Payments
释义

  1. History

  2. Security concerns

  3. References

  4. Further reading

  5. External links

{{Use dmy dates|date=September 2016}}{{Use Australian English|date=September 2016}}

{{Infobox company
|name = POLi Payments Pty Ltd
|logo = File:POLi Payments logo.png
|type = Private company
|foundation = 2006|
|location = Melbourne, Australia
|industry = Online banking
|products = Electronic commerce
|homepage = {{URL|http://www.polipayments.com/}}
}}POLi Payments Pty Ltd (formerly known as Centricom[1]) is an online payments company based in Melbourne, Australia. It is the developer and provider of POLi, an online payment system that is used by merchants and consumers in Australia and New Zealand. POLi Payments has been acquired by SecurePay Holdings, a fully owned subsidiary of Australia Post.[2]

POLi enables consumers to pay for goods or services directly from a merchant's website without the need for a credit card, but by using a direct connection to the user's internet banking. A benefit is that the merchant receives an instant receipt and that consumers do not have to register to use POLi.[3] The service is used in Australia and New Zealand with its largest merchants being Jetstar, Virgin Australia, Air New Zealand, Sportsbet and Sportingbet.

The service has attracted widespread criticism from banks.[4][5][6][7][8][9][10][11] The service has also been implicated in enabling payments that could be used for illegal gambling.[4][5]

History

POLi Version 3 was released in July 2012 and enabled payments on Macs and mobile devices; neither was possible on previous versions. The implementation allegedly log's into a user's online banking interface from an automated virtual machine using a user's provided bank credentials, in order to direct debit the purchase amount.[6][7]

Version 2 is a .NET Framework ClickOnce application. This version is still operational in New Zealand Payments for several banks. This version to was built with security at the expense of user experience, as the process of downloading the .NET ClickOnce application is poor, and requires additional plugins for Firefox[8] and Chrome.[9]

POLi Version 1 was an ActiveX control. This version was used by some, but never gained traction due to security concerns with ActiveX. This version is no longer operational. Greg Day, a security analyst at McAfee stated "Using ActiveX for online payments is the kind of thing that would make me run a mile. [It] is probably the most used route for hackers to get in ... and steal personal information.".[10][11] Since 2008 the system has been operating on the .NET technology platform. This still gives rise to possible security breaches via downloading untrusted software, and the possible infiltration of malware.[12]

Security concerns

Although POLi Payments stresses that security is a high priority for POLi,[13][14] concerns remain regarding exposing the user's banking credentials to POLi, and liability for fraudulent transactions. [15][16][17]

ASB Bank, one of New Zealand's largest banks, has responded to POLi with a release stating that POLi is "spoofing/mirroring" their on-line banking pages and capturing customer information, and "due to the serious security and fraud risks" recommending that their customers not use it.[18][19][20] The release also claims that ASB has asked POLi to remove support for ASB customers from their service. POLi responded to the ASB advisory with an announcement, refuting the claims,[21] and apparently reverting the version of the payment system.[18]

ANZ New Zealand,[22] Bank of New Zealand,[23] Kiwibank,[24] Commonwealth Bank,[25] Westpac,[26] Bank of Queensland,[27] Bank Australia[28][29] and Police Bank[30] are also warning customers against using POLi.

ANZ and Kiwibank have further advised that use of POLi invalidated the bank's online guarantee, potentially making the customer liable for any losses if their online banking account were to be compromised.[24] POLi's terms and conditions note "We are not making any representation that we or POLi™ have the approval or, an affiliation with, or any licence from or agreement with your financial institution to operate or make POLi™ available for use by you."[31]

Unlike payments via credit cards, payments made via POLi cannot be reversed by the bank.[32][33]

Version 1 and 2 that used the ActiveX and .NET platforms have additional security concerns regarding the integrity of this software and compatibility with non-Windows platforms.

References

1. ^{{cite web|url=https://www.bloomberg.com/research/stocks/private/snapshot.asp?privcapId=36338787|title=Centricom Pty, Ltd.: Private Company Information - Businessweek|publisher=|accessdate=26 October 2016}}
2. ^{{cite web| title=Ahmed Fahour's letter to ecommerce startups: Australia Post will accelerate you| author=| year=2015| url=http://www.brw.com.au/p/business/ahmed_fahour_letter_you_ecommerce_LPcMo3VtGoycYXkm194mMI| accessdate=2016-10-27 }}
3. ^{{cite web|url=http://www.polipayments.com/consumer|title=Buy - Pay with confidence from your internet banking|publisher=|accessdate=26 October 2016}}
4. ^{{cite web|url=http://thenewdaily.com.au/money/finance-news/2016/04/14/australia-post-offshore-casinos/|title=How Australia Post banks millions from offshore casinos - The New Daily|date=14 April 2016|publisher=|accessdate=28 October 2016}}
5. ^{{cite web|url=http://thenewdaily.com.au/news/national/2016/04/17/emu-casino-probe/|title=Illegal Australian online casino faces investigation - The New Daily|date=17 April 2016|publisher=|accessdate=28 October 2016}}
6. ^{{Cite web|url=https://www.geekzone.co.nz/forums.asp?forumid=48&topicid=230479&page_no=1#1964131|title=Anyone used POLi Payments ?|last=|first=|date=|website=www.geekzone.co.nz|language=en|archive-url=|archive-date=|dead-url=|access-date=2018-11-20|quote=Behind the scenes POLi is logging into your banking on a virtual machine hosted in AWS. Because of this, it is also very easy for banks to detect POLi and mark it in their fraud detection systems. From this point you've actually breaking the internet banking terms of conditions with most banks since you handed over your details to a third party.}}
7. ^{{Cite web|url=https://www.geekzone.co.nz/forums.asp?forumid=164&topicid=242726&page_no=10#2129855|title=PB Tech Black Friday Sale - 16th November|website=www.geekzone.co.nz|language=en|access-date=2018-11-20}}
8. ^{{cite web|url=https://addons.mozilla.org/en-us/firefox/addon/ffclickonce/|title=FFClickOnce|publisher=|accessdate=26 October 2016}}
9. ^https://chrome.google.com/webstore/detail/clickonce-for-google-chro/eeifaoomkminpbeebjdmdojbhmagnncl?hl=en
10. ^{{cite web|url=https://www.theguardian.com/technology/2008/mar/20/hacking.security|title=Experts cast a wary eye over new online payment systems|first=Sean|last=Hargrave|date=20 March 2008|publisher=|accessdate=26 October 2016|via=The Guardian}}
11. ^Symantec - example of a breach of an online payment system ActiveX control
12. ^Forum at The Register
"they are installing an ActiveX control (shudder) whose only purpose is to make payments to arbitrary bank accounts when the user logs into their online banking. There is another name for software that does that. Internet Banking Trojan."
"What a fantastic way to phish"
"Not meaning to be paranoid, but how can I be sure that the merchant's website is anymore genuine, and the POLi script anymore trustworthy than the average phishing email?"
"Not only is this an opportunity to phish people's bank details, you don't get the payment protection of using a credit card either."
"Score out of 4: 1. MSIE only = fail, 2. Active X = fail, 3. Direct access to my bank acct = fail, 4. No CC protection = fail"
13. ^How POLi works "Simple and secure"
14. ^{{cite web|url=http://www.cio.com/article/2383927/outsourcing/how-bug-bounty-programs-bring-big-savings-and-better-security.html|title=How Bug Bounty Programs Bring Big Savings and Better Security|first=Paul|last=Rubens|publisher=|accessdate=28 October 2016}}
15. ^[https://transaction.apac.paywithpoli.com/POLiTandC.aspx?merchantcode=6100103#disclaimer POLi Terms and Conditions - Disclaimer and Indemnity] "We will not be liable to you or any other party for any loss or damage, however caused (including through negligence), that you may directly or indirectly suffer in connection with your use of POLi™, including, without limitation, any loss or damage that arises as a result of your download or use of the third party software referred to above.", and
"If You believe that there has been an unauthorised or mistaken transaction, You should contact your financial institution and endeavour to address the issue under the terms and conditions applicable to your internet banking facility."
16. ^{{cite web| title=Banks concerned over POLi security| author=Juha Saarinen, IT News| year=2012| url=http://www.itnews.com.au/news/banks-concerned-over-poli-security-326827| accessdate=2016-10-27 }}
17. ^{{cite web| title=Banks warn of increased risk of online fraud| author= George Lekakis, The New Daily| year=2016| url=http://thenewdaily.com.au/money/your-budget/2016/04/14/banks-warn-online-fraud/| accessdate=2016-10-27 }}
18. ^1 {{cite web| title=Important security information for ASB and Bank Direct customers making online payments using POLi| author=| year=2012| url=https://www.asb.co.nz/story12032.aspx| archiveurl=https://web.archive.org/web/20130210010817/https://www.asb.co.nz/story12032.aspx| archivedate=2013-02-10| accessdate=2016-10-26 }} (Note appears on page under date heading of 19 Dec 2012)
19. ^{{cite web| title=Important security information - online payments using POLi| author=ASB Bank| year=2012| url=http://www.scoop.co.nz/stories/BU1212/S00741/important-security-information-online-payments-using-poli.htm| accessdate=2014-02-25 }}
20. ^{{cite web| title=NZ bank claims payment processor is capturing user details| author=ZDNet, Michael Lee| year=2012| url=http://www.zdnet.com/article/nz-bank-claims-payment-processor-is-capturing-user-details/| accessdate=2016-10-27 }}
21. ^{{cite web| title=POLi response to ASB Advisory| author=| url=http://polipayments.com/assets/docs/POLiAnnouncment19-12-12v1.0.pdf| accessdate=2012-12-19 }}
22. ^1 {{cite web| title=Important information for ANZ Internet Banking customers using POLi to make payments online| author=| url=https://comms.anz.co.nz/betterinternetbanking/article/detail.html?id=15009| accessdate=2012-12-19 }}
23. ^1 {{cite web| title=Important security update for BNZ customers using POLi to make online payments| author=| url=http://www.bnz.co.nz/about-us/media/archives/important-security-update-poli| archiveurl=https://web.archive.org/web/20130307212525/http://www.bnz.co.nz/about-us/media/archives/important-security-update-poli| archivedate=2013-03-17| accessdate=2016-10-26 }} "Providing log in details to a third party presents very serious security risks and contradicts both the New Zealand Code of Banking Practice and our terms and conditions."
24. ^1 2 {{cite web| title=Twitter: "We advise against using POLiPayments..."| author=Kiwibank Limited| url=https://twitter.com/KiwibankNZ/status/281228162996772865| accessdate=2014-06-17 }}"We advise against using POLiPayments as it invalidates our internet banking guarantee & is not secure"
25. ^1 {{cite web| title=NZ bank claims payment processor is capturing user details| author=Michael Lee | url=http://www.zdnet.com/au/nz-bank-claims-payment-processor-is-siphoning-user-details-7000008995/| accessdate=2014-02-25 }} "The Commonwealth Bank does not have any working agreement with POLi Payments, and, as such, the payment site is not endorsed or supported by the bank. The bank urges customers making online payments to do so via the bank's own NetBank site, which guarantees the customer's security," CBA told ZDNet.
26. ^1 {{cite web| title=Who’s got your back when you’re banking?| author=John Dunkerley | url=http://myob.com.au/blog/whos-got-your-back-when-youre-banking/| accessdate=2014-02-25 }}
27. ^1 {{cite web|title=Pay anyone and multi-payments|author=|url=https://www.boq.com.au/help-and-support/online-banking/ob-faqs-and-support/faq-payanyone#accordion--caniusethepolipaymentonlinepaymentoptionwhenpurchasinggoodsorservicesonline-0.38451576614827987| accessdate=2018-11-20 }} "We take your Internet Banking security very seriously and, for this reason, we do not support the use of 3rd party applications such as POLi."
28. ^1 {{cite web| title=Tweet from Bank Australia| author=| url=https://archive.is/9CDBr| accessdate=2018-11-20 }} "Unfortunately POLi payments don’t meet our security standards."
29. ^{{cite web| title=Why am I unable to perform Poli payments using my Bank Australia Account?| author=| url=https://bankaust.com.au/support/faqs/manage/why-am-i-unable-to-perform-poli-payments/| accessdate=2018-11-20 }}
30. ^1 {{cite web| title=POLi Not Recommended for Payments| url=http://www.policebank.com.au/poli-not-recommended-for-payments/| archiveurl=https://web.archive.org/web/20150918053315/http://www.policebank.com.au/poli-not-recommended-for-payments| archivedate=2015-09-18| accessdate=2016-10-26}}
31. ^{{cite web| title=POLi(TM) Terms & Conditions| author=| url=http://www.polipayments.com/terms| accessdate=2016-10-27 }}
32. ^{{cite web| title=POLi - How Transactions Work| url=http://www.polipayments.com/Assets/Docs/POLiPaymentsBrochure.pdf| archiveurl=https://web.archive.org/web/20120323224735/http://www.polipayments.com/Assets/Docs/POLiPaymentsBrochure.pdf| archivedate=2015-03-15| accessdate=2016-10-27}} page 6 (from the Merchant's perspective) "Unlike a credit card, once you receive a payment it can't be reversed by the bank."
33. ^Forum at The Register "the price seems to be the loss of any consumer protection"

Further reading

  • Baltazar, Michelle (2012). "Just debit it: Centricom". Financial Standard.

External links

  • Official website
  • Centricom on BusinessWeek
  • [https://www.webcitation.org/6lXTOd3X8 Neteller Acquires stake in Centricom]
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