词条 | Malcolm Baldrige National Quality Award | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
释义 |
| name = | subheader = | current_awards = | image = | imagesize = | alt = | caption = | description = Recognizing American organizations in all sectors of the economy for demonstrating performance excellence using the systems perspective and other core concepts and values of the Baldrige Excellence Framework; applicants are evaluated for the award against the criteria for performance excellence | sponsor = National Institute of Standards and Technology | date = | country = United States | presenter = | host = | preshow_host = | acts = | reward = | year = {{start date and age|1988|11|14}} | year2 = | holder = | website = {{URL|nist.gov/baldrige/}} }} The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. It is administered by the Baldrige Performance Excellence Program, which is based at and managed by the National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce. Up to 18 awards may be given annually across six eligibility categories—manufacturing, service, small business, education, health care, and nonprofit. As of 2016, 113 awards have been presented to 106 organizations (including seven repeat winners).[1] The Baldrige Performance Excellence Program and the associated award were established by the Malcolm Baldrige National Quality Improvement Act of 1987 (Public Law 100–107). The program and award were named for Malcolm Baldrige, who served as United States Secretary of Commerce during the Reagan administration, from 1981 until Baldrige's 1987 death in a rodeo accident. In 2010, the program's name was changed to the Baldrige Performance Excellence Program.[2] The award is not given for specific products or services. Baldrige Excellence FrameworkThe Baldrige Excellence Framework has three parts: (1) the criteria for performance excellence, (2) core values and concepts, and (3) scoring guidelines. The framework serves two main purposes: (1) to help organizations assess their improvement efforts, diagnose their overall performance management system, and identify their strengths and opportunities for improvement and (2) to identify Baldrige Award recipients that will serve as role models for other organizations. The criteria for performance excellence are based on a set of core values:
The questions that make up the criteria represent seven aspects of organizational management and performance:
The three sector-specific versions of the Baldrige framework are revised every two years:
History of the Baldrige ProgramIn the early and mid-1980s, many U.S. industry and government leaders saw that a renewed emphasis on quality was necessary for doing business in an expanding and competitive world market. The Malcolm Baldrige National Quality Improvement Act of 1987, signed into law on August 20, 1987, was developed through the actions of the National Productivity Advisory Committee, chaired by Jack Grayson. The nonprofit research organization APQC, founded by Grayson, organized the first White House Conference on Productivity, spearheading the creation of the Malcolm Baldrige National Quality Award in 1987. The Baldrige Award was envisioned as a standard of excellence that would help U.S. organizations achieve competitive quality. In the late summer and fall of 1987, Dr. Curt Reimann, the first director of the Malcolm Baldrige National Quality Program, and his staff at the National Institute of Standards and Technology developed an award implementation framework, including an evaluation scheme, and advanced proposals for what is now the Baldrige Award. In its first three years, the Baldrige Award was jointly administered by APQC and the American Society for Quality, which continues to assist in administering the award program under contract to NIST. Program Impacts
A study by Truven Health Analytics links hospitals that adopt and use the Baldrige Criteria to successful operations, management practices, and overall performance.
Public-Private PartnershipThe Baldrige Award is supported by a public-private partnership. The following organizations and entities play a key role:
Baldrige Award Recipients
See also
References1. ^[https://www.nist.gov/news-events/news/2016/11/four-us-organizations-receive-nations-highest-honor-performance-excellence Four U.S. Organizations Receive Nation’s Highest Honor for Performance Excellence] 2. ^"[https://www.nist.gov/baldrige/baldrige_100510.cfm Baldrige Program Name Change Emphasizes Performance Excellence]," May 10, 2010. 3. ^http://www.businessdictionary.com/definition/management-by-fact.html 4. ^{{Cite web|url=https://www.nist.gov/baldrige/publications/economic_evaluation_2011.cfm|title=Economic Evaluation of the Baldrige Performance Excellence Program December 2011|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 5. ^https://www.nist.gov/baldrige/upload/Futurescan-2013-p44-2.pdf 6. ^{{cite web | url=http://asq.org/learn-about-quality/malcolm-baldrige-award/overview/overview.html | title=Malcolm Baldrige National Quality Award (MBNQA) | publisher=ASQ | accessdate=March 18, 2018}} 7. ^{{cite journal | url=https://scielo.conicyt.cl/scielo.php?script=sci_arttext&pid=S0718-27242009000100012 | title=Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category | author=Brian Cazzell, Jeffrey M. Ulmer | journal=Journal of Technology Management & Innovation | year=May 2009 | volume=4 | issue=1 | pages=134–142 | doi=10.4067/S0718-27242009000100012 | ISSN=0718-2724}} 8. ^{{Cite web|url=https://www.nist.gov/news-events/news/2016/11/four-us-organizations-receive-nations-highest-honor-performance-excellence|title=Four U.S. Organizations Receive Nation's Highest Honor for Performance Excellence|date=November 17, 2016|website=National Institute of Standards and Technology (NIST)|access-date=25 December 2016}} 9. ^{{cite web | url=https://www.bizjournals.com/albuquerque/news/2016/11/17/rio-rancho-company-wins-prestigious-national.html | title=Don Chalmers Ford wins national Malcolm Baldrige Quality Award | work=Albuquerque Business First | date=November 18, 2016 | accessdate=March 15, 2018 | author=Rachel Sams}} 10. ^{{Cite web|url=https://www.commerce.gov/news/press-releases/2015/11/us-secretary-commerce-penny-pritzker-announces-four-recipients-2015|title=U.S. Secretary of Commerce Penny Pritzker Announces Four Recipients of 2015 Baldrige Award|date=November 17, 2015|website=Department of Commerce|access-date=1 May 2016}} 11. ^{{Cite web|url=https://www.nist.gov/baldrige/baldrige-award-111214.cfm|title=Four U.S. Organizations Honored With 2014 Baldrige National Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 12. ^{{Cite web|url=https://www.nist.gov/baldrige/baldrige_recipients2013.cfm|title=Three U.S. Organizations Honored with the 2013 Baldrige National Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 13. ^{{Cite web|url=https://www.nist.gov/baldrige/baldrige_recipients2012.cfm|title=Four U.S. Organizations Honored with the 2012 Baldrige National Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 14. ^{{Cite web|url=https://www.nist.gov/baldrige/baldrige_recipients2011.cfm|title=Four U.S. Organizations Honored with the 2011 Baldrige National Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 15. ^{{Cite web|url=https://www.nist.gov/baldrige/baldrige_recipients2010.cfm|title=Seven U.S. Organizations Honored with the 2010 Baldrige National Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 16. ^{{Cite web|url=https://www.nist.gov/baldrige/baldrige_recipients2009.cfm|title=Five U.S. Organizations Honored for Innovation and Performance Excellence with the 2009 Baldrige National Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 17. ^{{Cite web|url=https://www.nist.gov/baldrige/2008baldrigerecipients.cfm|title=Commerce Secretary Gutierrez Joins President Bush in Announcing 2008 Baldrige National Quality Awards|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 18. ^{{Cite press release|url=https://www.nist.gov/public_affairs/releases/2007baldrigerecipients.cfm|title=Presidential Award for Excellence Honors Five U.S. Organizations|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 19. ^{{Cite press release|url=https://www.nist.gov/baldrige/2006baldrigewinners.cfm|title=Three to Receive Presidential Award for Excellence|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 20. ^{{Cite press release|url=https://www.nist.gov/baldrige/2005baldrigewinners.cfm|title=Six Organizations to Receive 2005 Presidential Award for Quality and Performance Excellence|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 21. ^{{Cite press release|url=https://www.nist.gov/baldrige/2004baldrigewinners.cfm|title=Two Manufacturers, Business School, Hospital to Receive Presidential Award for Quality and Performance Excellence|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 22. ^{{Cite press release|url=https://www.nist.gov/public_affairs/releases/2003baldrigewinners.cfm|title=President and Commerce Secretary Announce Recipients of Nation's Highest Honor in Quality and Performance Excellence|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 23. ^{{Cite press release|url=https://www.nist.gov/public_affairs/releases/baldrige2002.cfm|title=President and Commerce Secretary Announce Recipients of Nation's Highest Quality Award|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 24. ^{{Cite press release|url=http://patapsco.nist.gov/Award_Recipients/index.cfm|title=Baldrige Award Recipients|last=NIST|first=US Department of Commerce,|website=patapsco.nist.gov|access-date=1 May 2016}} 25. ^{{Cite press release|url=https://www.nist.gov/baldrige/g00-187.cfm|title=Two Manufacturers, a Water Treatment Company and a Bank Win 2000 Baldrige Awards|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} 26. ^{{Cite press release|url=https://www.nist.gov/baldrige/g99-210.cfm|title=Two Manufacturers, Two Service Companies Win 1999 Baldrige Awards|last=NIST|first=US Department of Commerce,|website=nist.gov|access-date=1 May 2016}} External links
4 : 1987 establishments in Washington, D.C.|Awards established in 1987|American awards|Quality awards |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
随便看 |
|
开放百科全书收录14589846条英语、德语、日语等多语种百科知识,基本涵盖了大多数领域的百科知识,是一部内容自由、开放的电子版国际百科全书。