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词条 TTEC
释义

  1. History

  2. Acquisitions

  3. References

  4. External links

{{Infobox company
| name = TTEC
| former_name = TeleTech Holdings, Inc.
| logo = TTEC Logo Steel.png
| type = Public
| traded_as = {{NASDAQ|TTEC}}
S&P 600 Component
| foundation = 1982
| location_city = Englewood, Colorado
| location_country = United States
| locations = 24 countries
| area_served = Multi-national
| key_people = Kenneth D. Tuchman (CEO)
| industry = Business process outsourcing, Offshore outsourcing
| products =
| services =
| revenue = {{profit}} 1.509 billion USD[1]
| revenue_year = 2018
| operating_income =
| net_income =
| assets =
| equity =
| owner =
| num_employees = 50,000
| parent =
| divisions =
| subsid =
| caption =
| homepage = https://ttec.com
| footnotes =
| intl =
}}TTEC (formerly TeleTech Holdings)[2] is a business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982.[3] As of 2019, TTEC has about 50,000 employees, operating in 24 countries.[4]

History

The company was founded in 1982 by Kenneth D. Tuchman, who is the company's chairman and CEO.[5] In 1986, the company moved to Sherman Oaks, California.

By 1995, it had added call centers in other states. In 1996 it completed its IPO.[6]

In 2010, acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group.[7]

In 2018, TeleTech announces name change to TTEC.[8]

Acquisitions

{{columns-list|colwidth=18em|
  • Atelka (2016)[9]
  • Connextions (2017)[10]
  • eLoyalty Corporation (integrated contact services business unit, 2011)[11]
  • Guidon Performance Solutions (2012)[12]
  • iKnowtion (2012)[13]
  • Revana Digital (formerly WebMetro, 2013)[14]
  • rogenSi (2014)[15]
  • Sofica (2014)[16]
  • Technology Solutions Group, Inc. (2013)[17]
  • Motif India infotech (2017)[18]

}}

References

1. ^{{cite web|title=TTEC Announces Fourth Quarter and Full Year 2018 Financial Results|url=http://investors.ttec.com/phoenix.zhtml?c=78202&p=irol-newsArticle&ID=2390391|publisher=TTEC|accessdate=March 19, 2019}}
2. ^{{cite web|title=SEC Filing|url=https://seekingalpha.com/filing/3827351|accessdate=January 9, 2018}}
3. ^{{cite web|title=Moving Forward - 2013 TeleTech Annual Report|url=http://media.corporate-ir.net/media_files/IROL/78/78202/redesign/annualreports/2013ar.pdf|publisher=TeleTech|accessdate=March 19, 2015}}
4. ^{{Cite web|url=https://www.ttec.com/sites/default/files/ttec-fast-facts-2018.pdf|title=TTEC Fast Facts|publisher=TTEC|language=en|accessdate=January 3, 2019}}
5. ^TeleTech, [https://www.sec.gov/Archives/edgar/data/1013880/000104746903011822/a2107245zdef14a.htm "SEC Filing"], "TeleTech", 2003-0409
6. ^{{cite web|url=http://www.docstoc.com/docs/21718626/Public-Offering-Registration---TELETECH-HOLDINGS-INC---10-10-1996|title=Public Offering Registration - TELETECH HOLDINGS INC - 10-10-1996|work=Docstoc.com|accessdate=19 March 2015}}
7. ^StreetInsider.com. Retrieved 2012-08-27
8. ^{{Cite web|url=http://business.nasdaq.com/discover/market-bell-ceremonies/detail.html#!/!?ceremonyId=7945|title=TeleTech Holdings - now TTEC - rings closing bell|website=NASDAQ|accessdate=9 January 2018}}
9. ^NearShore Americas
10. ^[https://www.bizjournals.com/denver/news/2017/04/04/teletech-acquires-health-services-tech-company.html Denver Business Journal]
11. ^Tech News TMCnet.com Retrieved 2012-08-27
12. ^Denver Business Journal. Retrieved 2013-02-06
13. ^ModernHealthCare.com. Retrieved 2012-08-27
14. ^{{cite web|title=TeleTech Completes Acquisition of Digital Acquisition Marketing Firm WebMetro|url=https://www.businesswire.com/news/home/20130812005378/en/TeleTech-Completes-Acquisition-Digital-Acquisition-Marketing-Firm||accessdate=August 12, 2013}}
15. ^{{cite web|url=https://www.bizjournals.com/denver/news/2014/09/02/teletech-completes-buy-of-rogensi.html|title=TeleTech Completes Acquisition of Leadership and Change Management Consulting Firm rogenSi|work=TeleTech|accessdate=19 March 2015}}
16. ^acquired by TeleTech. Retrieved 2018-11-03
17. ^NASDAQ. Retrieved 2013-02-06
18. ^[https://www.reuters.com/article/brief-teletech-announces-acquisition-of/brief-teletech-announces-acquisition-of-motif-idUSASB0BSL0 Reuters Brief]. Retrieved 2018-11-04

External links

  • {{Official website|https://www.ttec.com}}
  • [https://www.ttecjobs.com Career website]
{{DEFAULTSORT:TTEC}}

6 : Companies established in 1982|Business process outsourcing companies|Offshoring|Call centre companies|Companies listed on NASDAQ|1982 establishments in Colorado

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