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词条 Artificial Solutions
释义

  1. History

  2. References

  3. External links

{{short description|Swedish software company}}{{Infobox company
|name= Artificial Solutions
|logo=Artificial Solutions Logo.png
|type=Private company
|foundation=2001
|founder=Johan Åhlund, Johan Gustavsson and Michael Söderström
|location=Stockholm, Sweden
|locations=Offices worldwide with R&D centers in Stockholm, Barcelona, London, Mountain View, Milan, Utrecht and Hamburg
|industry=Computer Software, Natural language, Intelligent software assistant,
|products= Teneo platform[1]
|homepage=[https://www.artificial-solutions.com www.artificial-solutions.com]
}}Artificial Solutions is a multinational software company that develops and sells natural language interaction products for enterprise and consumer use.[2] The company's natural language solutions have been deployed in a wide range of industries including finance,[3][4][5] telecoms,[6][7] the public sector,[8][9] retail[10] and travel.[11]

History

Artificial Solutions was founded in Stockholm in 2001 by friends Johan Åhlund, Johan Gustavsson and Michael Söderström to create interactive web assistants using a combination of artificial intelligence and natural language processing. Though Åhlund initially took some persuading, he thought it sounded ridiculous to be talking to a virtual agent on the internet.[12]

The company expanded with the development of online customer service optimization products and by 2005 it had several offices throughout Europe supporting the development and sales of its online virtual assistants.[13] Artificial Solutions was placed as visionary in the latest Gartner Magic Quadrant for CRM Web Customer Service Applications.[14]

In 2006 Artificial Solutions acquired Kiwilogic, a German software house creating its own virtual assistants.[15]

Elbot, Artificial Solutions’ test-bed to explore the psychology of human-machine communication, won the Loebner Prize in 2008 and is the closest contestant of the annual competition based on the Turing Test to reach the 30% threshold by fooling 25% of the human judges.[16][17][18]

With a change in management in 2010 the company started to focus the basis of its technology on Natural Language Interaction and launched the Teneo Platform, which allows people to hold humanlike, intelligent conversations with applications and services running on electronic devices.[19][20][21]

In 2013 Artificial Solutions launched Indigo, a mobile personal assistant that is able to operate and remember the context of the conversation across different platforms and operating systems.[22][23][24]

A new round of funding was announced in June 2013. The $9.4m will be used to support expansion in the US market.[25]

In February 2014 Artificial Solutions announced the Teneo Network of Knowledge, a patented intelligent framework that enables users to interact using natural language with private, shared and public ecosystem of devices, also known as the Internet of Things.[26] Lawrence Flynn remains the CEO, and Chris Bushnell is CFO.[27]

References

1. ^{{Citation |year=2019 |title=Teneo |publisher=Artificial Solutions |url=https://www.artificial-solutions.com/teneo }}
2. ^{{cite web|last=Ion |first=Florence |url=https://arstechnica.com/gadgets/2013/06/review-indigo-brings-siri-like-conversation-to-the-android-platform/ |title=Review: Indigo wants to bring Siri-like conversation to the Android platform |publisher=Ars Technica |date=2013-06-05 |accessdate=2013-09-08}}
3. ^{{cite web|last=Thompson|first=Scott|title=Agria working with Artificial Solutions|url=http://www.fstech.co.uk/fst/AgriaDjurf%C3%B6rs%C3%A4kring_ArtificialSolutions.php|work=FStech|publisher=Perspective Publishing|accessdate=12 September 2013}}
4. ^{{cite web|last=Savvas|first=Antony|title=Co-operative Bank uses Mia to speed up contact centre calls|url=http://www.computerworlduk.com/news/it-business/3316914/co-operative-bank-uses-mia-to-speed-up-contact-centre-calls/|work=Computerworld UK|publisher=IDG|accessdate=12 September 2013}}
5. ^{{cite web|last=Thompson|first=Scott|title=2012 FStech Awards: winners announced|url=http://www.fstech.co.uk/fst/2012_FStechAwards_Winners.php|work=FStech|publisher=Perspective Publishing|accessdate=12 September 2013}}
6. ^{{cite web|last=Westerholm|first=Joel|title=Telenors elektroniska kundtjänst pressar kostnaderna|url=http://computersweden.idg.se/2.2683/1.143425|work=ComputerSweden|publisher=IDG|accessdate=12 September 2013}}
7. ^{{cite web|title=Artificial Solutions Powers Online IVA for Vodafone |url=http://langtechnews.hivefire.com/articles/262940/artificial-solutions-powers-online-iva-for-vodafon/ |archive-url=https://archive.is/20130912152542/http://langtechnews.hivefire.com/articles/262940/artificial-solutions-powers-online-iva-for-vodafon/ |dead-url=yes |archive-date=12 September 2013 |work=LangTechNews |accessdate=12 September 2013 }}
8. ^{{cite web|last=Brax|first=Sofia|title=Digitala kolleger alltid till tjänst|url=http://www.publikt.se/artikel/digitala-kolleger-alltid-till-tjanst-38087|work=Publik|publisher=Fackforbundet ST|accessdate=12 September 2013}}
9. ^{{cite web|last=Nilsson|first=Orjan|title=Cyber-damene husker deg|url=http://www.nettavisen.no/innenriks/ibergen/article1609734.ece|work=Nettavisen|publisher=iBergen}}
10. ^{{cite web|author=Aaron Travis |url=https://techcrunch.com/2013/01/05/in-defense-of-the-humble-walkthrough/ |title=In Defense Of The Humble App Walkthrough |publisher=TechCrunch |date=2013-01-05 |accessdate=2013-09-08}}
11. ^{{cite web|last=Fox|first=Linda|title=CWT brings virtual face to mobile service|url=http://www.tnooz.com/2013/04/16/news/cwt-brings-virtual-face-to-mobile-service/|work=Tnooz|accessdate=12 September 2013}}
12. ^{{cite web|url=http://it24.idg.se/2.2275/1.143922 |title=Löjlig affärside vinstlott för Artificial Solutions |publisher=IT24 |date= |accessdate=2013-09-08}}
13. ^{{cite web|url=http://www.elnuevolunes.es/historico/2008/1294/1294%20al%20grano.html |title=Al grano |publisher=Elnuevolunes.es |date= |accessdate=2013-09-08}}
14. ^{{cite web|author=Barry Levine |url=http://www.cmswire.com/cms/customer-experience/gartner-mq-for-crm-web-customer-service-kana-moxie-software-oraclerightnow-among-leaders-019626.php |title=Gartner MQ for CRM Web Customer Service: Kana, Moxie Software, Oracle-RightNow Among Leaders |publisher=Cmswire.com |date= |accessdate=2013-09-08}}
15. ^{{cite web|url=http://www.earlybird.com/en/companies/tech/exited/kiwilogic.html |title=Venture Capital: KIWILOGIC.COM AG |publisher=Earlybird |date= |accessdate=2013-09-08 |deadurl=yes |archiveurl=https://web.archive.org/web/20130723052933/http://www.earlybird.com/en/companies/tech/exited/kiwilogic.html |archivedate=2013-07-23 }}
16. ^Loebner Prize
17. ^{{cite web|url=http://news.bbc.co.uk/2/hi/uk_news/england/berkshire/7666246.stm |title=UK | England | Berkshire | Test explores if robots can think |publisher=BBC News |date=2008-10-13 |accessdate=2013-09-08}}
18. ^{{cite web|last=Robson|first=David|title=Almost human: Interview with a chatbot|url=https://www.newscientist.com/article/dn14925-almost-human-interview-with-a-chatbot.html#.UjHKzTdBuM9|work=New Scientist|publisher=Reed Business Information Ltd}}
19. ^{{cite web|author=Mike Elgan |url=http://www.computerworld.com/s/article/9237448/Smart_apps_think_so_you_don_t_have_to_ |title=Smart apps think (so you don't have to) |publisher=Computerworld |date=2013-03-09 |accessdate=2013-09-08}}
20. ^{{cite web|url=http://www.speechtechmag.com/Articles/News/Industry-News/Artificial-Solutions-Unveils-a-Software-Toolkit-for-Adding-Speech-to-Mobile-Apps-80015.aspx |title=Artificial Solutions Unveils a Software Toolkit for Adding Speech to Mobile Apps |publisher=SpeechTechMag.com |date=2012-01-17 |accessdate=2013-09-08}}
21. ^{{cite web|author= |url=https://www.computerworld.dk/art/220859/saa-effektiv-er-ikeas-chat-robot-har-vaeret-paa-efteruddannelse |title=Så effektiv er Ikeas chat-robot: Har været på 'efteruddannelse' - Computerworld |publisher=Computerworld.dk |date= |accessdate=2013-09-08}}
22. ^{{cite web|last=Hoyle |first=Andrew |url=http://reviews.cnet.com/8301-13970_7-57570960-78/indigo-brings-siri-like-assistance-to-android-for-free-hands-on/ |title=Indigo brings Siri-like assistance to Android for free (hands-on) | Mobile World Congress - CNET Reviews |publisher=Reviews.cnet.com |date=2013-02-24 |accessdate=2013-09-08}}
23. ^{{cite web|author= |url=http://lifehacker.com/indigo-wants-to-be-your-personal-assistant-across-devic-484924277 |title=Indigo Wants to Be Your Personal Assistant Across Devices |publisher=Lifehacker.com |date= |accessdate=2013-09-08}}
24. ^{{cite web|last=Wollman |first=Dana |url=https://www.engadget.com/2013/02/26/indigo-personal-assistant-hands-on/ |title=Indigo is a cloud-based, cross-platform personal assistant for Android and Windows Phone 8 (hands-on) |publisher=Engadget.com |date=2013-02-26 |accessdate=2013-09-08}}
25. ^{{cite web|url=http://www.altassets.net/private-equity-news/by-news-type/deal-news/artificial-solutions-raises-9-4m-in-scope-led-round-for-us-expansion.html |title=Artificial Solutions raises $9.4m in Scope-led round for US expansion | AltAssets Private Equity News |publisher=Altassets.net |date=2013-06-25 |accessdate=2013-09-08}}
26. ^{{cite web|last1=Trenholm|first1=Rich|title=Next generation of personal assistant takes a step towards 'Her'-style super-Siri|url=http://www.cnet.com/news/next-generation-of-personal-assistant-takes-a-step-towards-her-style-super-siri/|website=Cnet|publisher=CBS Interactive}}
27. ^{{Citation |year=2019 |title=Leadership Team |publisher=Artificial Solutions |url=https://www.artificial-solutions.com/leadership-team }}

External links

  • Lyra
  • Elbot

6 : Natural language processing software|User interfaces|Artificial intelligence applications|Natural language processing|Computational linguistics|Information retrieval organizations

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