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词条 Panera Bread
释义

  1. History

  2. Social responsibility

     Peanut butter allergy lawsuit  Panera Cares: non-profit restaurants  Free-range eggs  Community giving  Employment lawsuits  Violation of California Labor Code  2011 racial discrimination lawsuit  2017 class action for failure to pay overtime wages 

  3. Awards and recognition

  4. See also

  5. References

  6. External links

{{distinguish|Panerai}}{{Use mdy dates|date=August 2015}}{{Infobox company
| name = Panera Bread
| logo = Panera Bread logo.svg
| type = Subsidiary
| founder = Ken Rosenthal
Ronald M. Shaich
Louis Kane
| area_served = United States
Canada
| key_people = Ronald M. Shaich - founder and chairman[1][2]
Ken Rosenthal - founder of The St. Louis Bread Company
Blaine Hurst - CEO and president[1] (2017–present)
Charles J. Chapman, III - executive VP and COO[1]
Sue Morelli - president of Au Bon Pain[1]
| industry = Fast Casual
| products = Fast casual/Bakery-café, including several varieties of bread, such as bagel and baguettes, cold sandwiches, hot panini, salads, soups, coffee and teas
| parent = JAB Holding Company
| subsid = Paradise Bakery & Café
Au Bon Pain
| foundation = {{start date and age|1987}}
Kirkwood, Missouri
| hq_location = Sunset Hills, Missouri
| locations = Over 2,000
| revenue = {{increase}} US$2.795 billion (2016)
| net_income = {{decrease}} US$145 million (2016)
| assets = {{decrease}} US$1.301 billion (2016)
| equity = {{decrease}} US$288 million (2016)
| num_employees = Over 50,000
| website = {{URL|http://www.panerabread.com/}}
| footnotes = [3]
}}Panera Bread Company is an American chain store of bakery-café fast casual restaurants with over 2,000 locations, all of which are in the United States and Canada. Its headquarters are in Sunset Hills, Missouri, a suburb of St. Louis. The company operates as Saint Louis Bread Company in Greater St. Louis, where it has over 100 locations.[4] Offerings include soups, salads, pasta, sandwiches, specialty drinks, and bakery items.

The company, which also owns Au Bon Pain, is owned by JAB Holding Company, which is in turn owned by the Reimann family of Germany.[8]

Panera offers a wide array of pastries and baked goods, such as croissants, bagels, cookies, scones, muffins and brownies. These, along with Panera's artisan breads, are typically baked before dawn by an on-staff baker. Aside from the bakery section, Panera has a regular menu for dine-in or takeout including: sandwiches, panini, pastas, soups, flatbreads, salads, side choices, Panera Kids, fruit smoothies, frozen drinks, iced drinks, coffee, tea, and lemonade, espresso drinks, lattes, and hot chocolate.[5][6]

During its final 20 years as a public company, from 1997 to 2017, it was the best performing restaurant stock, delivering an 86-fold return to shareholders.[11]

Panera was once the largest provider of free Wi-Fi Hotspots in the United States.[7] Many locations restrict the duration of free Wi-Fi to 30 or 60 minutes during peak hours.[8]

History

In 1987, The St. Louis Bread Company was founded by Ken & Linda Rosenthal with the first location in Kirkwood, Missouri. The Rosenthals invested $150,000 and received a $150,000 Small Business Administration loan.[9]

In 1993, Au Bon Pain Co., a public company, purchased the St. Louis Bread Company for $23 million.[10][11][17]

In 1997, Au Bon Pain changed the company name to Panera, from the Spanish panera meaning "granary" or "breadbasket."[12] At the same time, the St. Louis Bread Company renovated its 20 bakery-cafés in the St. Louis area.[13][12]

In May 1999, Au Bon Pain Co. sold Au Bon Pain to Bruckmann, Rosser, Sherrill & Co. for $78 million to focus on the Panera Bread chain.[14][15]

Panera Bread moved its headquarters to Richmond Heights, Missouri in 2000.[16]

In 2007, Panera Bread purchased a 51% stake in Paradise Bakery & Café, a Phoenix metropolitan area-based concept with over 70 locations in 10 states, predominantly in the west and southwest, for $21.1 million.[17] The company purchased the balance of Paradise in June 2009.[13]

In February 2008, a class action lawsuit was filed against the company alleging it failed to disclose material adverse facts about the company's financial well-being, business relationships, and prospects.[18] In February 2011, Panera agreed to pay $5.75 million to shareholders while admitting no wrongdoing, settling the lawsuit.[19][20]

In October 2008, Panera Bread expanded into Canada, opening locations in Richmond Hill, Thornhill, Oakville, and Mississauga in the Greater Toronto Area.[21][22]

In November 2010, Panera Bread relocated its headquarters to Sunset Hills while vacating its Richmond Heights headquarters and Brentwood, Missouri offices.[23] The company leased additional space for its headquarters in 2013.[24]

In May 2014, Panera unveiled "Panera 2.0," a series of integrated technologies including new capabilities for digital ordering, payment, operations and, ultimately, consumption. It includes tablet kiosks with iPads, which the company calls Fast Lane, where customers may place an order and pay without approaching the counter.[25][26] In addition to the kiosks, customers could also place orders and pay via an app on their smartphone or tablet.[27] In 2017, digital orders accounted for over $1 billion in orders, or 26% of sales.[28][29]

In June 2014, Panera unveiled its official Food Policy which detailed commitments to clean ingredients, transparency and a positive impact on the food system.[30] This policy outlines the company's values and sets a course for continuous improvement. Panera also made a commitment to remove artificial additives (colors, flavors, sweeteners, and preservatives) on its 'No No List' from the food in its US bakery-cafes by the end of 2016.[31]

On March 23, 2016, Panera opened its 2,000th location, a cafe in Elyria, Ohio.[32]

In September 2015, many Paradise Bakery & Café locations were rebranded as Panera Bread.[33]

In January 2017, Panera announced its food menu was free of artificial colors, flavors, sweeteners, and preservatives.[34][8]

On July 18, 2017, JAB Holding Company acquired the company for $7.16 billion.[8]

On November 8, 2017, Panera announced that founder Ron Shaich was stepping down as CEO, with company president Blaine Hurst to take over. Shaich remained chairman.[35] The company also announced the acquisition of Au Bon Pain.[8][36][37][38][39]

In January 2018, the company formed a consulting business to help restaurants remove artificial ingredients from their menus.[40][41]

On April 2, 2018, Brian Krebs reported that the Panera Bread website had leaked between 7 million and 37 million customer records — including names, email and physical addresses, customer loyalty account numbers, birthdays and the last four digits of the customer’s credit card number — for at least eight months before the site was taken offline. Panera was notified privately about the vulnerability in August 2017, but failed to fix it until after it was disclosed publicly eight months later.[42][43][44] Panera said that the leak affected fewer than 10,000 customers and had been fixed.[45]

In May 2018, the company introduced delivery services to 897 cities in 43 states, employing its own drivers.[46][47][48] According to the company, this created 13,000 jobs.[49]

Social responsibility

Peanut butter allergy lawsuit

In 2016, a lawsuit was filed after an employee at a Natick, Massachusetts store put peanut butter on a sandwich, despite being informed that the person receiving the sandwich had a peanut allergy. The plaintiffs charged the company and those employees involved with intentional infliction of emotional distress and negligent infliction of emotional distress as well as assault and battery.[50] The recipient of the sandwich was hospitalized briefly.[51] Less than one month after the incident, another restaurant reportedly had a nearly identical incident with another person who had a severe allergy to peanuts.[50] In June 2018, a judge sent the case to a jury.[52]

Panera Cares: non-profit restaurants

In 2010, the company's nonprofit foundation created Panera Cares, a "Pay what you can" restaurant in its home market of St. Louis.[53] CEO Ron Shaich based the idea on an NBC profile of the SAME Cafe in Denver, Colorado.[54] It later expanded the concept to Dearborn, Michigan; Portland, Oregon; Chicago; and Boston.[55][56] Each site served approximately 3,500 people every week.[57][58][59] The Panera Cares in Chicago shut down at the end of January 2015.[60] The Panera Cares in Portland, Oregon shut down at the end of June 2016. The original location near St. Louis closed in January 2018.[61] The last location in Boston closed on February 15, 2019.[62][63]

Free-range eggs

On November 5, 2015, Panera announced that it will use free-range eggs in all of its stores by 2020. Panera also announced the addition of more plant-based proteins, such as edamame and organic quinoa, to its menu.[64] At the time of the announcement, the company said it was 21% cage-free in the roughly 70 million eggs it used in 2015.[65] In December 2016, it published its third animal welfare progress report, announcing new efforts to improve broiler chicken welfare.[66]

Community giving

The Day-End Dough-Nation program provides unsold bread and baked goods to local area hunger relief agencies and charities. Panera Bread bakery-cafes donate $100 million worth of unsold bread and baked goods annually to local organizations in need.[67] Panera also supports events held by nonprofit organizations serving those in need by donating a certificate or fresh bakery products.[68]

Employment lawsuits

In 2003, a lawsuit was filed by a former employee who claimed he was fired after allegedly refusing to carry out discriminatory policies set forth by his superiors.[69]

Violation of California Labor Code

In 2009 and 2011, class action lawsuits were filed by former workers alleging that the company violated the California Labor Code, failed to pay overtime, failed to provide meal and rest periods, failed to pay employees upon termination, and violated California's Unfair Competition Law. Panera paid $5 million to settle all claims and denied any wrongdoing.[70][71]

2011 racial discrimination lawsuit

In 2011, a former employee filed a racial discrimination lawsuit alleging that he was eventually fired after repeatedly having a black man work the cash register instead of putting him in a less visible location and having "pretty young girls" be the cashiers, as requested by supervisors.[72][73] The plaintiff also said he was fired after requesting another month off after returning from 3 months of sick leave.[72] Panera said it "does not discriminate based on national origin, race or sex," and that the plaintiff "was terminated because he had used all of his medical leave and was unable to return to work."[72] The plaintiff worked in a store owned by franchisee Sam Covelli,[74] who also owns the stores that were involved in the 2003 racial discrimination lawsuit.[75][76] Covelli Enterprises is the single largest franchisee of Panera Bread with nearly 300 stores in northeast Ohio, western Pennsylvania, West Virginia, and Florida.[77] The lawsuit was settled in June 2012.[78]

2017 class action for failure to pay overtime wages

In December 2017, former employees filed a class action lawsuit against the company, claiming that they were not paid overtime wages.[79]

Awards and recognition

In 2005, Panera ranked 37th on Bloomberg BusinessWeeks list of "Hot Growth Companies", earning $38.6 million with a 42.9 percent increase in profits.[80][81]

In a 2008 Health magazine study, Panera Bread was judged North America's healthiest fast casual restaurant and one of North America's enemies of obese children.[82]

In 2009 and 2012, Zagat named Panera one of the most popular restaurants for eating on the go.[83]

Panera was also rated No. 1 for Best Healthy Option,[84] Best Salad,[83] and Best Facilities, among restaurants with fewer than 5,000 locations in 2009.[84]

See also

  • List of fast food restaurant chains
  • List of bakeries
  • List of restaurant chains in the United States

References

1. ^1 2 3 {{cite news | |title=Management biographies | url=https://www.panerabread.com/en-us/company/about-panera/management-bios.html | publisher=Panera Bread}}
2. ^{{cite news | last=Kowitt |first=Beth |title=Why Panera’s CEO Stepped Down | url=http://fortune.com/2017/11/10/panera-ceo-steps-down-acquires-au-bon-pain/ | work=Fortune |date=November 10, 2017}}
3. ^{{cite web | url=https://www.sec.gov/Archives/edgar/data/724606/000072460617000004/a2016122710k.htm | title=Panera Bread Company 2016 Form 10-K Annual Report | publisher=U.S. Securities and Exchange Commission}}
4. ^{{cite news | url=https://www.bizjournals.com/dayton/stories/2009/08/17/daily25.html | title=Panera tests $16.99 lobster sandwich | work=American City Business Journals | date=August 18, 2009}}
5. ^{{Cite news | url=https://www.tasteofhome.com/article/strawberry-poppyseed-salad-is-back-at-panera-bread/ | title=Your Favorite Summer Salad is Back at Panera Bread | date=May 18, 2018 | work=Taste of Home}}
6. ^{{Cite web | url=https://www.panerabread.com/en-us/articles/turkey-and-cranberry-a-classic-combination.html | title=Turkey and Cranberry: A Classic Combination | publisher=Panera Bread}}
7. ^{{cite news | url=https://www.huffpost.com/entry/5-things-you-didnt-know-a_b_4868923 | title=5 Things You Didn't Know About the Panera Bread Chain | work=The Huffington Post | date=April 29, 2014}}
8. ^{{cite news | url=https://arstechnica.com/uncategorized/2006/07/7226-2/ | title=Free WiFi spawns café backlash | last=Anderson | first=Nate | work=Ars Technica | date=July 10, 2006}}
9. ^{{cite news | url=https://www.bizjournals.com/stlouis/stories/2010/01/04/story2.html | title=Panera’s Rosenthal cashes in | work=American City Business Journals | date=January 3, 2010}}{{subscription required}}
10. ^{{cite news | url=http://www.ronshaich.com/pdf/70ce7ad796.pdf | title=Panera’s Ron Shaich Really Rolls In The Dough | first=BRIAN | last=DEAGON | work=Investor's Business Daily | date=January 25, 2010}}
11. ^{{cite news | url=https://www.nytimes.com/1993/11/12/business/company-news-au-bon-pain-to-acquire-saint-louis-bread-company.html | title=AU BON PAIN TO ACQUIRE SAINT LOUIS BREAD COMPANY | agency=Associated Press | publisher=New York Times | date=November 12, 1993}}{{subscription required}}
12. ^1 2 {{cite news | url=http://archive.fortune.com/2012/07/17/smallbusiness/panera-ron-shaich.fortune/index.htm | title=A founder's bold gamble on Panera | first=Beth | last=Kowitt | work=Fortune | date=July 17, 2012}}
13. ^1 2 {{cite web | url=https://www.panerabread.com/en-us/company/about-panera/our-history.html | title=Our History | publisher=Panera Bread}}
14. ^{{cite news | url=https://www.bizjournals.com/boston/stories/2000/12/04/story1.html | title=Au Bon Pain acquisition may be near | first=Donna L. | last=Goodison | work=American City Business Journals | date=December 4, 2000}}
15. ^{{cite news | url=https://www.thestreet.com/story/14383255/1/panera-bread-au-bon-pain-to-reunite.html | title=Panera Bread, Au Bon Pain to Reunite for First Time Since 1998 | first=Laura | last=Berman | work=TheStreet.com | date=November 11, 2017 }}
16. ^{{cite news | title=Panera Bread finalizing headquarters search | url=https://www.bizjournals.com/stlouis/stories/2010/01/25/story11.html | first=Lisa R. | last=Brown | work=American City Business Journals | date=January 24, 2010}}
17. ^{{cite news | url=https://www.bizjournals.com/stlouis/stories/2006/11/13/daily4.html | title=Panera to buy majority interest in Southwest regional chain | work=American City Business Journals | date=November 13, 2006}}
18. ^{{cite news | title=Panera faces class-action lawsuit | url=https://www.bizjournals.com/baltimore/stories/2008/02/25/daily21.html | work=American City Business Journals | date=February 27, 2008}}
19. ^{{cite web | url=https://www.stltoday.com/business/local/article_27b1dbae-3ee0-11e0-bd36-00127992bc8b.html/ | title=Panera to pay $5.75 million to settle lawsuit |first=Lisa R. | last=Brown | work=St. Louis Post-Dispatch | date=February 22, 2011}}
20. ^{{cite news | last=Fenske | first=Sarah | title=Panera Bread Settles Class Action Suit Alleging Stock Fraud | url=https://www.riverfronttimes.com/foodblog/2011/02/24/panera-bread-settles-class-action-suit-alleging-stock-fraud | work=River Front Times | date=February 24, 2011}}
21. ^{{cite press release | url=http://www.marketwired.com/press-release/panera-breadr-to-open-in-richmond-hill-nasdaq-pnra-905828.htm | title=Panera Bread® to Open in Richmond Hill | publisher=Market Wired | date=October 1, 2008}}
22. ^{{cite news | url=http://stlouis.bizjournals.com/stlouis/stories/2007/10/29/story1.html | title=Panera Bread headquarters in play | first=Lisa R. | last=Brown | work=American City Business Journals | date=October 26, 2007}}
23. ^{{cite news | url=https://www.bizjournals.com/stlouis/news/2010/11/19/panera-to-open-new-headquarters.html | title=Panera opens new headquarters in Sunset Hills | first=Kelsey | last=Volkmann | work=American City Business Journals | date=November 19, 2010}}
24. ^{{cite news | url=https://www.bizjournals.com/stlouis/blog/2013/05/panera-expands-hq-in-sunset-hills.html | title=Panera expands HQ in Sunset Hills | first=E.B. | last=Solomont | work=American City Business Journals | date=May 21, 2013}}
25. ^{{cite news | url=https://www.qsrmagazine.com/ordering/kiosks-keep-their-cool | title=Kiosks Keep Their Cool: Even in a smartphone era, touch-screen kiosks give brands a fun, efficient ordering innovation | first=Bruce | last=Horovitz | work=QSR Magazine |date=April 2016}}
26. ^{{cite news | url=http://www.fastcasual.com/articles/paneras-self-service-kiosks-provide-key-to-growth/ | title=Is Panera 2.0 starting to pay off? | first=Nicole | last=Troxell | work=Fast Casual | date=February 6, 2015}}
27. ^{{cite news | url=https://www.bloomberg.com/news/articles/2014-05-02/more-kiosks-fewer-cashiers-coming-soon-to-panera | title=More Kiosks, Fewer Cashiers Coming Soon to Panera | first=Venessa | last=Wong | work=Bloomberg L.P. | date=May 2, 2014}}
28. ^{{cite news | url=https://www.stltoday.com/business/local/digital-orders-now-account-for-percent-of-panera-sales-company/article_20e8ecd5-3371-5dc3-903d-1fc4c0cac164.html | title=Digital orders now account for 26 percent of Panera sales, company says | work=St. Louis Post-Dispatch | date=June 13, 2017}}
29. ^{{cite news | url=https://www.businessinsider.com/panera-reaches-1-billion-in-digital-orders-2017-6 | title=Panera avoided Starbucks' biggest mistake and reached a $1 billion milestone | first=Kate | last=Taylor | work=Business Insider | date=June 14, 2017}}
30. ^{{cite web | url=https://www.panerabread.com/content/dam/panerabread/documents/nutrition/panera-bread-food-policy.pdf | publisher=Panera Bread | title=Panera Bread's Food Policy Statement | date=June 3, 2014}}
31. ^{{cite web | url=https://www.panerabread.com/panerabread/documents/panera-no-no-list-05-2015.pdf | publisher=Panera Bread | title=The No No List | date=March 11, 2016}}
32. ^{{cite news | url=http://www.cleveland.com/metro/index.ssf/2016/03/panera_breads_2000th_store_is.html | title=Panera Bread's 2,000th store opening in Elyria (photo) | first=Emily | last=Bamforth | work=The Plain Dealer | date=March 22, 2016}}
33. ^{{cite news | url=https://www.bizjournals.com/phoenix/blog/prime_cuts/2015/09/more-paradise-bakeryrestaurants-changing-over-to.html | title=More Paradise Bakery restaurants changing over to Panera Bread Co. | first=Mike | last=Sunnucks | work=American City Business Journals | date=September 14, 2015}}
34. ^{{cite news | url=http://fortune.com/2017/01/13/panera-menu-completely-clean/ | title=Panera Says Its Food Menu Is Now 100% 'Clean Eating' | first=John | last=Kell | work=Fortune | date=January 13, 2017}}
35. ^{{cite news | last=Whitten | first=Sarah | title=Panera's Ron Shaich is stepping down as CEO, but first he's repurchasing Au Bon Pain | url=https://www.cnbc.com/2017/11/08/paneras-ron-shaich-to-step-down-as-ceo-purchase-au-bon-pain.html | work=CNBC | date=November 8, 2017}}
36. ^{{cite press release | url=https://globenewswire.com/news-release/2017/11/08/1178047/0/en/Panera-Bread-Announces-Definitive-Agreement-to-Acquire-Au-Bon-Pain.html | title=Panera Bread Announces Definitive Agreement to Acquire Au Bon Pain | publisher=Globe Newswire | date=November 8, 2017}}
37. ^1 2 3 4 {{cite news | url=https://www.wsj.com/articles/panera-bread-founder-ron-shaich-to-step-down-as-ceo-1510173488 | first=Julie | last=Jargon | title=Panera Bread Founder Ron Shaich to Step Down as CEO | work=The Wall Street Journal | date=November 8, 2017}}
38. ^{{cite news | url=https://www.bizjournals.com/boston/news/2017/11/08/panera-will-buy-au-bon-pain-to-gain-bigger-slice.html | title=Panera will buy Au Bon Pain to gain bigger slice of bakery-cafe market | first=David L. | last=Harris | work=American City Business Journals | date=November 8, 2017}}
39. ^{{cite news | url=https://www.usatoday.com/story/money/2017/11/08/panera-bread-buying-au-bon-pain-deal-reunites-them/845067001/ | title=What's buzzing at Panera? It's buying Au Bon Pain and the CEO is resigning | first=Zlati | last=Meyer | work=USA Today | date=November 8, 2017}}
40. ^{{cite news | url=https://www.bizjournals.com/stlouis/news/2018/01/29/panera-launching-clean-consulting-business.html | title=Panera launching 'clean' consulting business | first=Angela | last=Mueller | work=American City Business Journals | date=January 29, 2018}}
41. ^{{cite news | url=https://www.businessinsider.com/panera-launches-clean-consultant-for-restaurants-2018-1 | title=Panera wants to help other brands clean up their menus — and it shows how the sandwich chain is doubling down on a key strategy in a new era | first=Kate | last=Taylor | work=Business Insider | date=January 29, 2018}}
42. ^{{cite web | url=https://krebsonsecurity.com/2018/04/panerabread-com-leaks-millions-of-customer-records/ | title=Panerabread.com Leaks Millions of Customer Records | publisher=Brian Krebs | date=April 2, 2018}}
43. ^{{cite news | url=https://www.bizjournals.com/stlouis/news/2018/04/03/panera-hit-by-data-breach-report.html | title=Panera hit by data breach: Report | first=Angela | last=Mueller | work=American City Business Journals | date=April 3, 2018}}
44. ^{{cite news | url=https://www.reuters.com/article/us-panera-bread-cyber/panera-breads-website-leaks-customer-records-krebsonsecurity-idUSKCN1H91YV | title=Panera Bread's website leaks customer records: KrebsOnSecurity | first1=Nivedita | last1=Balu | first2=Arjun | last2=Panchadar | work=Reuters | date=April 2, 2018}}
45. ^{{cite news | url=https://arstechnica.com/information-technology/2018/04/panera-accused-security-researcher-of-scam-when-he-reported-a-major-flaw/ | title=Panera accused security researcher of “scam” when he reported a major flaw | first=JON | last=BRODKIN | work=Ars Technica | date=April 3, 2018}}
46. ^{{cite news | url=https://www.businessinsider.com/panera-delivery-goes-national-2018-5 | title=Panera almost killed its delivery test 4 years ago — now it's dominating the industry and rolling out across the US | first=Kate | last=Taylor | work=Business Insider | date=May 8, 2018}}
47. ^{{cite news | url=https://www.barrons.com/articles/panera-why-it-isnt-using-a-delivery-partner-1525797444 | title=Panera: Why It Isn’t Using a Delivery Partner | first=David | last=Marino-Nachison | work=Barron's | date=May 8, 2018}}
48. ^{{cite news | url=https://techcrunch.com/2018/05/08/panera-launches-nationwide-food-delivery-service/ | title=Panera launches nationwide food delivery service | first=Sarah | last=Perez | work=TechCrunch | date=May 8, 2018}}
49. ^{{cite web |last1=Mikus |first1=Kim |title=Panera Bread launches delivery in some suburbs |url=https://www.dailyherald.com/business/20180508/panera-bread-launches-delivery-in-some-suburbs |website=dailyherald.com |accessdate=17 August 2018 |date=8 May 2018}}
50. ^1 {{cite news | title=Family of allergic child sues Panera for putting peanut butter in grilled cheese sandwich | url=https://www.bostonglobe.com/metro/2016/06/05/family-allergic-child-sues-panera-for-putting-peanut-butter-grilled-cheese-sandwich/ugk2bWDfWSui6f8wSFimdO/story.html | last=Swidey | first=Neil | work=The Boston Globe | date=June 6, 2016}}{{subscription required}}
51. ^{{cite news | title=Family sues Panera over peanut butter in allergic daughter's sandwich | url=https://www.usatoday.com/story/money/nation-now/2016/06/06/family-sues-panera-peanut-butter-inside-grilled-cheese-sandwich-hospitalization/85487818/| last=Bowerman | first=Mary | work=USA Today | date=June 6, 2016}}
52. ^{{cite news | url=https://www.bostonglobe.com/business/2018/06/14/judge-rules-send-panera-peanut-allergy-case-jury/CKftvNFU17BIY3RAy2wKpO/story.html | title=Judge rules to send Panera peanut allergy case to jury | first=Neil | last=Swidey | work=The Boston Globe | date=June 15, 2018}}{{subscription required}}
53. ^{{cite news | url=https://www.fastcompany.com/40582757/why-paneras-experiment-with-pay-what-you-want-dining-failed | title=Panera: Pay what you can afford | first=Adele | last=Peters | work=Fast Company | date=June 8, 2018}}
54. ^{{cite news | url=https://www.bizjournals.com/stlouis/stories/2010/05/17/daily21.html | title=Panera: Pay what you can afford | work=American City Business Journals | date=May 18, 2010}}
55. ^{{cite news | title=Panera café in Lakeview allows patrons to pay what they want | url=https://www.wbez.org/shows/wbez-news/panera-cafe-in-lakeview-allows-patrons-to-pay-what-they-want/67cfb5c3-48df-4749-a289-e7384b3097eb | first=Niala | last=Boodhoo | work=WBEZ | date=June 22, 2012}}
56. ^{{cite news | url=https://www.boston.com/news/business/2012/12/24/panera-cares-cafe-in-boston-will-let-you-pay-full-price-more-than-that-or-less-if-you-cant-afford-the-food |title=Panera Cares café in Boston let you pay full price, more than that, or less if you can't afford the food | last=Abelson | first=Jenn | work=The Boston Globe | date=December 24, 2012}}
57. ^{{cite news | url=http://www.ronshaich.com/pdf/55fe1b5519.pdf | title=A Wiser Panera Still Tries to Care | first=Peter |last=Korn | work=Portland Tribune | date=September 22, 2011}}
58. ^{{cite news | url=https://abcnews.go.com/US/hunger_at_home/panera-cares-restaurants-tackle-hunger-pay-plan/story?id=15029887 | title=Panera Cares, Other Eateries Tackle Hunger With 'Pay-What-You-Can' Plan | first=David | last=Muir | work=ABC News | date=November 25, 2011 }}
59. ^{{cite news | url=http://www.boston.com/ae/food/restaurants/articles/2011/01/30/is_ron_shaich_out_to_lunch/?page=full |title=Is Ron Shaich Out to Lunch? | first=Michael | last=Fitzgerald | work=The Boston Globe | date=January 30, 2011}}
60. ^{{cite news | url=https://www.dnainfo.com/chicago/20150131/lakeview/lakeviews-panera-cares-close-saturday-afternoon/ | title='Pay What You Can' Panera in Lakeview Closes for Good | first=Alex | last=Parker | work=DNAinfo | date=January 31, 2015 | access-date=October 30, 2018 | archive-url=https://web.archive.org/web/20181030170554/https://www.dnainfo.com/chicago/20150131/lakeview/lakeviews-panera-cares-close-saturday-afternoon/ | archive-date=October 30, 2018 | dead-url=yes | df=mdy-all }}
61. ^{{cite news | url=https://www.chicagotribune.com/business/ct-biz-panera-cares-closes-20180104-story.html | title=Panera Bread pay-what-you-want cafe near St. Louis to close | agency=Associated Press | publisher=Chicago Tribune | date=January 4, 2018}}
62. ^{{Cite web|url=http://www.nbcboston.com/news/local/Panera-to-Close-Last-of-Its-Pay-What-You-Can-Cafes-505824641.html|title=Panera to Close Last of Its Pay-What-You-Can Cafes|website=NBC10 Boston|language=en|access-date=2019-02-14}}
63. ^{{cite news | url=http://paneracares.org/locations/ | title=PaneraCares café locations}}
64. ^{{cite news | title=Panera to Use All Cage-Free Eggs by 2020 |url=http://time.com/4101884/panera-cage-free-eggs/ | work=Time magazine | last=Ross | first=Ashley | date=November 5, 2015}}
65. ^{{cite press release | url=https://globenewswire.com/news-release/2015/11/05/783985/0/en/Panera-Bread-Shares-Animal-Welfare-Progress-and-Makes-New-Cage-Free-Commitment.html | title=Panera Bread® Shares Animal Welfare Progress and Makes New Cage-Free Commitment | publisher=Globe Newswire | date=November 5, 2015}}
66. ^{{cite press release | url=https://globenewswire.com/news-release/2016/12/20/899115/0/en/Panera-Bread-Broadens-Leadership-on-Animal-Welfare-Issues.html | title=Panera Bread® Broadens Leadership on Animal Welfare Issues | publisher=Globe Newswire | date=December 20, 2016}}
67. ^{{cite press release | url=https://globenewswire.com/news-release/2017/06/29/1031717/0/en/Panera-Bread-Issues-2016-Responsibility-Report.html | title=Panera Bread® Issues 2016 Responsibility Report | publisher=Globe Newswire | date=June 29, 2017}}
68. ^{{cite news | url=https://www.panerabread.com/en-us/en_us/community/community-giving.html | title=Community Giving | publisher=Panera Bread}}
69. ^{{cite news | url=https://pittnews.com/article/36060/archives/panera-faces-lawsuit-by-former-employee/ | title=Panera faces lawsuit by former employee | first=Jonathan | last=Check | work=The Pitt News | date=December 3, 2003}}
70. ^{{cite news | url=https://www.bizjournals.com/stlouis/news/2011/11/21/panera-to-pay-5-million-settlement.html | title=Panera to pay $5 million settlement | first=Kelsey | last=Volkmann | work=American City Business Journals | date=November 21, 2011}}
71. ^{{cite news | url=https://www.law360.com/articles/287732/panera-to-pay-5m-to-settle-calif-wage-class-actions | title=Panera To Pay $5M To Settle Calif. Wage Class Actions | first=Keith | last=Goldberg | work=Law360 | date=November 21, 2011}}{{subscription required}}
72. ^1 2 {{cite news | url=https://topclassactions.com/lawsuit-settlements/employment-labor/1570-panera-bread-racial-discrimination-class-action/ | title=Panera Bread Racial Discrimination Lawsuit | website=Top Class Actions | first=Kimberly | last=Mirando | date=November 21, 2011}}
73. ^{{cite news | url=https://www.cbsnews.com/news/why-panera-should-settle-lawsuit-charging-racism/ | title=Why Panera should settle lawsuit charging racism | first=SUZANNE | last=LUCAS | work=CBS News | date=November 9, 2011}}
74. ^{{cite news | url=https://www.wtae.com/article/fired-panera-bread-manager-they-wanted-pretty-young-girls/7454361 | title=Fired Panera Bread Manager: They Wanted 'Pretty Young Girls | work=WTAE-TV | date=November 3, 2011}}
75. ^{{cite web | title=Our locations | url=https://www.covelli.com/panera-bread-locations/ | website=Covelli Enterprises}}
76. ^{{cite news | title=Panera Bread's racist, sexist practices warrant boycott | url=http://thetartan.org/2011/12/5/forum/panera | first=Anna | last=Walsh | work=The Tartan |date=December 5, 2011}}
77. ^{{cite web | title=About Us | url=https://wifi.covelli.com/panera/about/ | website=Covelli Enterprises}}
78. ^{{cite news | url=https://www.wtae.com/article/former-panera-bread-manager-s-racial-retaliation-case-settled-1/7456906 | title=Former Panera Bread manager's racial retaliation case settled | work=WTAE-TV | date=June 6, 2012}}
79. ^{{cite news | url=https://www.bizjournals.com/washington/news/2017/12/04/former-dc-panera-employee-files-classaction.html | title=Former D.C. Panera employee files class-action overtime suit | first=Rebecca | last=Cooper | work=American City Business Journals | date=December 4, 2017}}
80. ^{{cite news |title=St. Louis Firms Make BusinessWeek's Hot Growth List |publisher=St. Louis Commerce Magazine |url=http://findarticles.com/p/articles/mi_qa5380/is_200509/ai_n21378621 |archive-url=https://web.archive.org/web/20130115035418/http://findarticles.com/p/articles/mi_qa5380/is_200509/ai_n21378621 |dead-url=yes |archive-date=January 15, 2013 |date=September 1, 2005 |via=FindArticles}}
81. ^{{cite news|title=Giving Quick Food A Run For Its Money |work=Bloomberg BusinessWeek |url=http://www.businessweek.com/magazine/content/06_16/b3980084.htm |date=April 17, 2006 |author= |archive-url=https://web.archive.org/web/20060513172856/http://www.businessweek.com/magazine/content/06_16/b3980084.htm |archive-date=May 13, 2006 |deadurl=yes |df=mdy-all }}
82. ^{{cite news |url=http://living.health.com/2009/02/19/americas-healthiest-fast-food-restaurants/ |title=America's Healthiest |first=Tracy |last=Minkin |first2=Brittani |last2=Reaud |last-author-amp=yes |accessdate=2009-05-26 |date=February 12, 2009 |magazine=Health Magazine}}
83. ^1 {{cite web |title=The 2009 Zagat Survey |url=http://www.zagat.com/fastfood |year=2009 |work=Zagat Survey |accessdate=2009-07-07 |author= |archive-url=https://web.archive.org/web/20090707104142/http://www.zagat.com/fastfood |archive-date=2009-07-07 |deadurl=yes}}
84. ^1 {{cite web|title=2009 Awards & Recognition |url=http://www.panerabread.com/about/press/awards.php |website=Panera Bread |accessdate=2009-07-07 |date= |author= |deadurl=yes |archiveurl=https://web.archive.org/web/20090714055720/http://www.panerabread.com/about/press/awards.php |archivedate=July 14, 2009 |df=mdy }}

External links

{{Commons category|Panera Bread}}
  • {{Official|http://www.panerabread.com}}
{{Fast-food chains of the United States}}

13 : 1987 establishments in Missouri|2017 mergers and acquisitions|American companies established in 1987|American subsidiaries of foreign companies|Bakeries of the United States|Bakery cafés|Companies based in St. Louis County, Missouri|Companies formerly listed on NASDAQ|Fast-food chains of the United States|Fast-food franchises|Fast casual restaurants|Restaurant chains in the United States|Restaurant franchises
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