| 词条 | Comm100 |
| 释义 |
| name = Comm100 | logo = Comm100_logo.png | type = Private | genre = | foundation = 2009 | location_city = | location_country = | location = Vancouver, Canada | founder = | area_served = Worldwide | key_people = | industry = E-Commerce, Software | products = Live Support Software, Email Marketing Software, Web Help Desk | services = | revenue = | net_income = | assets = | operating_income = | equity = | owner = | num_employees = | parent = | divisions = | subsid = | homepage = comm100.com | footnotes = }}Comm100 (Comm100 Network Corporation) is a provider of customer service and communication products.[1] All its products are available as a SaaS (Software as a Service).[2] The company serves over 200,000 businesses around the globe.[3] HistoryThe company was founded on 3 July 2009 in Vancouver, British Columbia, Canada. The first product (Comm100 Live Chat) was introduced on 5 August 2009. The company reached the 100,000 registered business users milestone in April 2011.{{citation needed|date=July 2015}} The company's products and services were offered for free until the Christmas of 2011.[4] In May 2013, the company joined M3AAWG as a supporter.[5] Later that year, the company won a silver award in Best in Biz Awards 2013 International.[6] Products and servicesThe company provides a suite of business communication tools, from customer service to marketing.[7] The two most popular products are: Comm100 Live Chat: live support software[8] that allows users to track and chat with their website visitors in real time.[9][10]Comm100 Email Marketing: bulk email software[11] that helps users send opt-in email newsletters to subscribers.[12][13] The products are developed with Microsoft technologies such as ASP.NET, Microsoft SQL Server, IIS (Internet Information Services), etc.{{Citation needed|date=March 2018}} References1. ^{{cite web|title=Best Practices to Improve Customer Service|url=http://independentretailer.com/2012/12/14/best-practices-to-improve-customer-service/|publisher=Independent Retailer|date=14 December 2012|accessdate=31 May 2013}} 2. ^{{cite journal|last=Gao|first=Kevin|author2=Stefania Viscusi|title=How to Manage the Risks to Your Business and Customers After Hackers Attack|journal=Customer|date=March 2013|volume=31|page=20|url=http://customer.tmcnet.com/features/articles/333497-how-manage-risks-your-business-customers-after-hackers.htm|accessdate=31 May 2013}} 3. ^{{cite news|last=Mielach|first=David|title=Software Updates Can't Slow Comm100 Live Chat|url=http://www.businessnewsdaily.com/4200-live-chat-tech-brief.html|accessdate=31 May 2013|newspaper=Business News Daily|date=22 March 2013}} 4. ^{{cite news|last=Batchelor|first=Megan |title=An Interview With Kevin Gao, President And Chief Executive Officer At Comm100|url=http://ceoworld.biz/2013/10/14/an-interview-with-kevin-gao-president-and-chief-executive-officer-at-comm100-198034|publisher=CEO World|date=14 October 2013}} 5. ^{{cite news|last=Knight|first=Kristina|title=Comm100 joins global watchdog group|url=http://www.bizreport.com/2013/05/comm100-joins-global-watchdog-group.html|newspaper=BizReport|date=14 May 2013}} 6. ^{{cite web|title=Comm100 Named Silver Winner in Best in Biz Awards 2013 International|url=http://intl.bestinbizawards.com/intl-2013-winners-news/|publisher=Best in Biz Awards International|accessdate=4 September 2013}} 7. ^{{cite journal|last=Gao|first=Kevin|title=What If Your Business Is Hacked|journal=Information Today|date=March 2013|volume=30|issue=3|url=http://www.infotoday.com/IT/mar13/index.shtml|accessdate=31 May 2013}} 8. ^{{cite web|title=2013 Best Enterprise Chat Software|url=http://enterprise-chat-software-review.toptenreviews.com/comm100-review.html|publisher=TopTenReviews|accessdate=31 May 2013}} 9. ^{{cite news|title=Weekly News Roundup|url=https://www.1to1media.com/view.aspx?docid=34190|accessdate=31 May 2013|newspaper=1to1 Media|date=22 March 2013}} 10. ^{{cite news|last=Eden|first=Whitney|title=New Product News - January 10, 2013|url=http://www.information-management.com/infodirect/2011_276/new-product-news-january-ten-10023777-1.html|accessdate=31 May 2013|newspaper=Information Management|date=10 January 2013}} 11. ^{{cite web|last=Jha|first=Ajit|title=Op-Ed: Email accounts to increase to nearly 4.1 billion by 2015|url=http://www.digitaljournal.com/article/333667|publisher=Digital Journal|date=27 September 2012|accessdate=31 May 2013}} 12. ^{{cite news|title=Comm100 Launches an E-mail Wizard|url=http://www.internetretailer.com/2013/03/06/comm100-email-marketing-launches-e-mail-wizard|accessdate=31 May 2013|newspaper=Internet Retailer|date=6 March 2013}} 13. ^{{cite news|last=Urbanski|first=Al|title=Marketing News Bytes: March 8, 2013|url=http://www.dmnews.com/marketing-news-bytes-march-8-2013/article/283637/#|accessdate=31 May 2013|newspaper=Direct Marketing News|date=8 March 2013}} 5 : Software companies of Canada|Business software companies|Cloud applications|Customer relationship management software|Companies established in 2009 |
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