词条 | QSC&V |
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References1. ^{{cite book|last1=Pradhan|first1=Swapna|title=Retailing management : text and cases|date=2007|publisher=Tata McGraw-Hill|location=New Delhi|isbn=9780070620209|edition=2nd|url=https://books.google.com/books?id=G4eQybE28qwC&lpg=PA326&dq=%22quality%2C%20service%2C%20cleanliness%22%20mcdonald's&pg=PA401#v=onepage&q=%22quality,%20service,%20cleanliness%22%20mcdonald's&f=false}} {{portal bar|Food}}{{DEFAULTSORT:QscandV}}2. ^{{cite book|last1=Stanford|first1=Naomi|title=Corporate culture getting it right|date=2013|publisher=Wiley|location=Hoboken, N.J.|isbn=9781118163276|url=https://books.google.com/books?id=nrYWDniU9X8C&lpg=PA19&dq=qsc%26v%20mcdonald's&pg=PA19#v=onepage&q=qsc&v%20mcdonald's&f=false|accessdate=6 July 2015}} 1 : McDonald's |
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