词条 | Avaya |
释义 |
| name = Avaya Inc. | logo = | type = Public | traded_as = {{ubl|{{NYSE|AVYA}} [1]|Russell 2000 Component}} | predecessor = {{unbulleted list|Lucent Technologies}} | area_served = Worldwide | key_people = {{unbulleted list|Jim Chirico (CEO)| Patrick O'Malley (CFO)}} | industry = Technology | products = | revenue = {{USD|3.27 billion}} (FY 2017)[2] | operating_income = {{USD|137 million}} (FY 2017)[2] | net_income = {{USD|(182 million)}} (FY 2017)[2] | assets = {{USD|5.89 billion}} (FY 2017)[2] | owner = | num_employees = 8,700[3] | num_employees_year = 2017 | homepage = {{url|http://avaya.com}} | foundation = {{start date and age|2000}} | location_city = Santa Clara, California | location_country = United States }} Avaya ({{IPAc-en|ə|ˈ|v|aɪ|.|ə}}) is an American multinational technology company headquartered in Santa Clara, California, that specializes in business communications, specifically unified communications (UC), contact center (CC), and services.[4][5][6] Serving organizations at 220,000 customer locations worldwide,[6] Avaya is the largest pure-play UC and CC company, ranking No. 1 in CC and No. 2 in UC and collaboration. The company had FY17 revenues of $3.3 billion, 78% of which was attributed to software and services. History{{anchor|Spinoffs & name}}NameIn 1995, Lucent Technologies was spun off from AT&T, and Lucent spun off units of its own in an attempt to restructure its struggling operations.[7] Avaya was then spun off as its own company in 2000. It remained a public company from 2000 to 2007, when it was purchased by private equity firms. In 2001, the Mark Avaya Interaction Center for customer relationship management began, enabling businesses to draw multi-platform call centers to multimedia, multi-site contact centers. A proposed "converged communications" road map focused on the role that applications would play in making communications improve business performance. On December 15, 2017, it again became a public company, trading under the stock ticker AVYA.[1] {{anchor|Acquisition and return to private corporation status|2007|2008|2009|2010|2011|2012}}Acquisition and return to private corporationIn October 2007, Avaya was acquired by two private-equity firms, TPG Capital and Silver Lake Partners, for $8.2 billion[7][8] and the company was delisted on the New York Stock Exchange.[9] The following year, Avaya Speech to Text (enabling voicemail messages to be read on mobile devices or computers) and Avaya Unified Communications (focusing on role-based communications for teleworkers, home agents, small-business mobile workers, branch-office integration, retail stores and branch banking) were introduced, and Kevin Kennedy became the company's CEO and president.[10] In 2009, the Avaya Aura for integrated communications was introduced, and in December the company acquired Nortel Enterprise's assets for $900 million.[15] The following year, Avaya was the converged-network equipment supplier for the 2010 Winter Olympics and Paralympics, and Avaya Aura Contact Center was introduced. In June 2011, Avaya filed an application with the U.S. Securities and Exchange Commission to raise up to $1 billion in an initial public offering.[11] On October 4, 2011, the company reported that it was acquiring Sipera Systems for its session border controller (SBC) and unified communications security applications.[12][13] On October 19, 2011, it was reported that Avaya would buy Aurix.[14] Shareholders approved the acquisition of Radvision for about $230 million on April 30, 2012,[15][16] and the deal closed in June.[17] {{anchor|Explored sale and bankruptcy (2016–2017)}}Bankruptcy (2016–2017)According to May 2016 news articles[18] citing "internal sources", Avaya's private-equity owners (Silver Lake Partners and TPG Capital) considered a sale of the company valued at $6 to $10 billion including debt.[19] During the company's earnings call that month, CEO Kevin Kennedy had confirmed that Goldman Sachs was helping Avaya evaluate expressions of interest received relative to specific assets and explore other potential opportunities.[20] In November, Avaya considered chapter 11 bankruptcy while trying to sell its call-center business.[21] On January 19, 2017 Avaya filed for bankruptcy protection under Chapter 11, saying that its foreign operations would be unaffected.[22][23] In its petition, the company listed $5.5 billion in assets and $6.3 billion in debts.[24] In an effort to monetize its assets during the bankruptcy period, Avaya announced in March 2017 it would sell its networking business and associated products to Extreme Networks for US$100 million. The sale was finalized in July 2017.[25] {{anchor|Purchase of Nortel's Enterprise assets}}AcquisitionsSince 2001, Avaya has sold and acquired several companies, including VPNet Technologies, VISTA Information Technologies, Quintus, RouteScience, Tenovis, Spectel, NimCat Networks, Traverse Networks, Ubiquity Software Corporation, Agile Software NZ Limited, Konftel, Sipera, Aurix, Radvision and Esnatech.[26] Through Nortel's bankruptcy proceedings, assets related to their Enterprise Voice and Data business units were auctioned. Avaya placed a $900 million bid, and was announced as the winner of the assets on September 14, 2009.[27][28] In 2018, Avaya acquired Spoken Communications, a leading innovator in Contact Center as a Service (CCaaS) solutions and customer experience management applications built on conversational artificial intelligence. The Spoken platform accelerates Avaya's growth in cloud-based solutions and provides a reliable and highly scalable cloud platform for customers of all sizes. {{anchor|Corporate information|Training|Government business}}Locations and support{{Expand section|date=February 2017}}Avaya's headquarters are at 4655 Great America Parkway, Santa Clara, California. The company had offices in over 145 countries in 2011.[29] Avaya sponsors a users' group[30] and training programs for IT professional certification in the use of Avaya's products.[31] In 1985, Performance Engineering Corporation (later PEC Solutions) was formed to offer technology services to government customers.[32] On June 6, 2005, Nortel acquired PEC Solutions to form Nortel PEC Solutions.[33][34] On January 18, 2006, Nortel PEC Solutions was renamed Nortel Government Solutions.[35] On December 21, 2009, Avaya acquired Nortel's government business as part of the company's assets sale.[36][37] PatentsAvaya bought Nortel Enterprise and acquired its patents, including:[38][39]
References{{Portal|Companies|New Jersey}}1. ^1 {{cite web |url=http://www.marketwired.com/press-release/avaya-to-ring-opening-bell-begin-trading-on-the-new-york-stock-exchange-2244609.htm |title=Avaya to Ring Opening Bell, Begin Trading on the New York Stock Exchange |date=January 16, 2018 |publisher=MarketWired |accessdate=January 24, 2018}} 2. ^1 2 3 {{cite web |url=https://investors.avaya.com/investor-news/press-release-details/2017/Avaya-Reports-Fourth-Quarter-and-Fiscal-2017-Financial-Results/default.aspx |title=Avaya Reports Fourth Quarter and Fiscal 2017 Financial Results |date=December 22, 2017 |publisher=Avaya |accessdate=29 December 2017}} 3. ^{{cite news |title=Avaya Ch. 11 plan, supported by creditors, heads to judge |last1=Wolf |first1=Alex |url=https://www.law360.com/articles/988350/avaya-ch-11-plan-supported-by-creditors-heads-to-judge |newspaper=Law360 |date=November 27, 2017 |accessdate=6 December 2017 |registration=yes}} 4. ^{{Cite web|url=https://www.forbes.com/companies/avaya/ |title=Avaya on the Forbes America's Largest Private Companies List|website=Forbes|access-date=2016-05-31}} 5. ^{{cite web |url= http://investors.avaya.com/investors/usa/document/11-13-14_avaya_4q_er_final.pdf |publisher=Avaya|title=company overview}} 6. ^{{cite web |url=http://www.avayagov.com/en/documents/avayaataglance.pdf?t=0 |title=Avaya at a glance |publisher=Avaya |accessdate=13 December 2017}} 7. ^{{cite web|url=http://pdf.secdatabase.com/2296/0001193125-07-232187.pdf |title=Avaya, Form 8-K, Current Report, Filing Date Nov 1, 2007 |publisher=secdatabase.com |accessdate =Jan 19, 2013}} 8. ^{{cite web |url=http://www.informationweek.com/news/showArticle.jhtml?articleID=199901276 |title=Investment Firms Pick Up Avaya For $8.2 Billion |publisher=Informationweek.com |date=June 5, 2007 |accessdate=2011-08-18 }} 9. ^{{Cite web|url=http://www.silverlake.com/Images/Uploads/docs/avaya-close-release-102607new.pdf|title=SILVER LAKE AND TPG CAPITAL COMPLETE ACQUISITION OF AVAYA|last=|first=|date=2007-10-26|website=silverlake.com|publisher=Silver Lake|access-date=2017-01-20}} 10. ^{{cite web|url=http://www.avaya.com/usa/about-avaya/our-company/leadership/kevin-kennedy/|title=Avaya Leadership |publisher=avaya.com |accessdate =Jan 23, 2015}} 11. ^{{cite news | url = http://money.cnn.com/2011/06/09/technology/avaya_IPO/ | title = Avaya files for $1 billion IPO | publisher = CNN Money | accessdate = June 9, 2011 | author = Julianne Pepitone | date=June 9, 2011 }} 12. ^{{cite web|url=http://pdf.secdatabase.com/175/0001193125-11-263721.pdf |title=Avaya, Form 8-K, Current Report, Filing Date Oct 4, 2011 |publisher=secdatabase.com |accessdate =Jan 19, 2013}} 13. ^{{cite news |title = Avaya acquires Sipera |author = Larry Hettick |publisher = Network World |date = October 4, 2011 |url = http://www.networkworld.com/newsletters/converg/2011/100311convergence2.html |accessdate = Oct 6, 2011 }} 14. ^{{cite web|title=Aurix Acquired by Avaya|url=https://finance.yahoo.com/news/Aurix-Acquired-Avaya-iw-3805680233.html|publisher=Yahoo!}} 15. ^{{cite web|url=http://pdf.secdatabase.com/2721/0001193125-12-261935.pdf |title=Avaya, Form 8-K, Current Report, Filing Date Jun 6, 2012 |publisher=secdatabase.com |accessdate =Jan 19, 2013}} 16. ^{{cite web |title = Avaya Agrees to Acquire RadVision for About $230 Million |author = Shoshanna Solomon |date= 15 March 2012 |url = http://www.businessweek.com/news/2012-03-15/avaya-agrees-to-acquire-radvision-for-about-230-million |publisher = Business Week |accessdate = 4 Sep 2012 }} 17. ^{{cite web|url=http://www.radvision.com/Corporate/PressCenter/2012/5jun2012_avaya.htm|title=RADVISION Acquired By Avaya|last=|first=|date=2012-06-05|website=radvision.com|publisher=Radvision|archive-url=https://web.archive.org/web/20140515000856/http://www.radvision.com/support-resources/press-center/05-jun-2012-avaya.htm|archive-date=2014-05-15|accessdate=2012-09-04}} 18. ^{{Cite web|url=http://fortune.com/2016/05/20/avayas-private-equity-owners-sale/|title=Avaya's Private Equity Owners Explore Sale|date=2016-05-20|website=Fortune|access-date=2016-05-31}} 19. ^{{cite news|url=https://www.reuters.com/article/us-avaya-m-a-idUSKCN0YB2K3|title=Avaya's private equity owners explore sale: sources|date=May 20, 2016|publisher=|via=Reuters|newspaper=Reuters}} 20. ^{{Cite web|url=https://www.yahoo.com/news/edited-transcript-avaya-inc-earnings-151243729.html|title=Edited Transcript of Avaya Inc earnings conference call or presentation 16-May-16 9:00pm GMT|website=www.yahoo.com|access-date=2016-05-31}} 21. ^{{cite web|url=https://www.wsj.com/articles/avaya-weighing-bankruptcy-filing-sale-of-call-center-software-unit-1479941695|title=Avaya Weighing Bankruptcy Filing, Sale of Call-Center Software Unit|date=2016-11-23|publisher=Wall Street Journal|access-date=2016-11-30}} 22. ^{{Cite web|url=http://www.avaya.com/en/about-avaya/newsroom/news-releases/2017/pr-us-170119a/|title=Avaya Press Release on its decision to file for Chapter 11 Bankruptcy for its US operations|accessdate=Jan 20, 2017}} 23. ^{{Cite news|url=http://www.marketwatch.com/story/avaya-files-for-chapter-11-bankruptcy-protection-2017-01-19|title=Avaya files for chapter 11 bankruptcy protection|last=Linnane|first=Ciara|newspaper=MarketWatch|language=en-US|access-date=2017-01-19}} 24. ^{{Citation| last1 =Moise | first1 =Imani | last2 =Jarzemsky| first2 =Matt | date =January 19, 2017| title =Avaya Files for Chapter 11 Bankruptcy Protection| publisher =The Wall Street Journal| location =New York | url =https://www.wsj.com/articles/avaya-files-for-chapter-11-bankruptcy-protection-1484848150| accessdate =January 22, 2017}} 25. ^{{cite web |url=http://www.zdnet.com/article/avaya-sells-networking-business-to-extreme-networks-for-100-million/ |title=Avaya sells networking business to Extreme Networks for $100 million |date=March 7, 2017 |accessdate=January 24, 2018 |publisher=ZD Net |author=Natalie Gagliordi}} 26. ^{{cite web|url=http://www.avaya.com/usa/about-avaya/our-company/history/avaya-acquisitions/ |title=Avaya Acquisitions|publisher=avaya.com |accessdate =Jan 22, 2015}} 27. ^{{cite web|url=http://pdf.secdatabase.com/128/0001193125-09-191365.pdf |title=Nortel Networks, Form 8-K, Current Report, Filing Date Sep 14, 2009 |publisher=secdatabase.com |accessdate =Jan 19, 2013}} 28. ^1 {{cite web | url = http://www.internetnews.com/infra/article.php/3838976/Avaya+Closes+Nortel+Enterprise+Deal+for+900M.htm| title = Avaya Closes Nortel Enterprise Deal for $900M| publisher = internetnews| author = Sean Michael Kerner| date = September 14, 2009| accessdate = Feb 16, 2010}} 29. ^ {{cite web |url = http://www.avaya.com/gcm/master-usa/en-us/tasks/connect/contacts/worldwide/worldwide.htm |title = Avaya Worldwide Locator |accessdate = Aug 18, 2011 }} 30. ^{{cite web |url = http://www.iaug.org/ |title = IAUG|accessdate = Jan 30, 2015}} 31. ^{{cite web |title = Avaya Professional Credential Program |url = https://www.avaya-learning.com/t/CredentialProgram |publisher = Avaya Learning |accessdate = Nov 9, 2014}} 32. ^ {{cite news |url = https://www.washingtonpost.com/wp-srv/business/post200/2005/PEC.html |title = PEC Solutions Inc. |publisher = Washington Post 200PEC Solutions Inc. |year = 2005 |accessdate = Apr 1, 2011 }} 33. ^ {{cite news |url = http://www.businesswire.com/news/home/20050607005861/en/Nortel-Completes-Acquisition-PEC-Solutions-Entity-Accelerate |title = Nortel Completes Acquisition of PEC Solutions, Inc. |publisher = Business Wire |date = June 7, 2005 |accessdate = Apr 1, 2011 }} 34. ^ {{cite news |url = https://www.washingtonpost.com/wp-dyn/content/article/2005/04/26/AR2005042601432.html |title = Nortel to Buy PEC Solutions For $448 Million |work=The Washington Post |date = April 27, 2005 |author = Witte, Griff }} 35. ^{{cite web |url = http://www2.nortel.com/go/news_detail.jsp?cat_id=-8055&oid=100194159&locale=en-US |title = Nortel PEC Solutions Renamed Nortel Government Solutions |publisher = Nortel |date = January 18, 2006 |accessdate = Apr 1, 2011 |archive-url = https://web.archive.org/web/20110724132903/http://www2.nortel.com/go/news_detail.jsp?cat_id=-8055&oid=100194159&locale=en-US |archive-date = July 24, 2011 |dead-url = yes |df = mdy-all}} 36. ^ {{cite web |url = http://washingtontechnology.com/articles/2009/12/21/avaya-nortel-merger-government-unit.aspx |title = Avaya/Nortel combination aims for greater growth |publisher = Nortel |date = Dec 21, 2009 |accessdate = Jan 11, 2012 }} 37. ^ {{cite web |url = http://www.avayagov.com/who-we-are/ |title = Who We Are |publisher = Avaya Government Solutions |accessdate = Apr 1, 2011 }} 38. ^ {{cite web | url = http://www.internetnews.com/infra/article.php/3838976/Avaya+Closes+Nortel+Enterprise+Deal+for+900M.htm | title = Avaya Closes Nortel Enterprise Deal for $900M | publisher = Internetnews | date = Sep 14, 2009 | accessdate = Feb 26, 2011 }} 39. ^{{cite web |url = http://www.nortel.com/corporate/technology/patents/collateral/list_of_nortel_patents_0506.pdf |title = List of Patents that have Issued to the Nortel Family of Companies |publisher = Nortel |accessdate = Feb 26, 2011 |archive-url = https://web.archive.org/web/20110714194629/http://www.nortel.com/corporate/technology/patents/collateral/list_of_nortel_patents_0506.pdf |archive-date = July 14, 2011 |dead-url = yes |df = mdy-all}} 40. ^* {{cite web | url = http://patents.com/us-20050007951.html | title = Routed split multilink trunking | accessdate = Feb 23, 2011 }}* {{cite web | url = http://www.freepatentsonline.com/y2005/0007951.html | title = Routed split multilink trunking United States Patent Application 20050007951 | accessdate = Feb 26, 2011 }} 41. ^ {{cite web | url = http://www.patents.com/us-7173934.html | title = System, device, and method for improving communication network reliability using trunk splitting | accessdate = Feb 26, 2011 }} 42. ^* {{cite web |url=http://www.patentstorm.us/patents/6496502.html |title=Distributed multi-link trunking method and apparatus |publisher=Patentstorm |accessdate=Feb 26, 2011 |deadurl=yes |archiveurl=https://web.archive.org/web/20121013144910/http://www.patentstorm.us/patents/6496502.html |archivedate=October 13, 2012 |df=mdy }}* {{cite web |url=http://www.docstoc.com/docs/52170335/Distributed-Multi-link-Trunking-Method-And-Apparatus---Patent-6496502 |title=Distributed Multi-link Trunking Method And Apparatus – Patent 6496502 |accessdate=Feb 26, 2011 }} External links{{Sister project links |wikt=no |commons=category:Avaya |v=Avaya Task Training |n=no |q=no |s=no |b=no |species=no }}
}} 25 : 2000 establishments in California|2007 mergers and acquisitions|Alcatel-Lucent|American companies established in 2000|Avaya|Companies based in Santa Clara, California|Computer hardware companies|Electronics companies established in 2000|Multinational companies headquartered in the United States|Networking companies of the United States|Networking hardware companies|Private equity portfolio companies|Companies listed on the New York Stock Exchange|Silver Lake Partners companies|Software companies based in the San Francisco Bay Area|Software companies established in 2000|Technology companies based in the San Francisco Bay Area|Telecommunications companies established in 2000|Telecommunications companies of the United States|Telecommunications equipment vendors|TPG Capital companies|Videotelephony|VoIP companies of the United States|2011 initial public offerings|Companies that filed for Chapter 11 bankruptcy in 2017 |
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