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词条 Vend (software)
释义

  1. History

  2. Technology

  3. Features

  4. Awards and recognition

  5. Blog

  6. References

  7. External links

{{advert|date=September 2017}}{{Infobox company
| name = Vend Limited
| logo = Vend (software) logo.svg
| type =Private
| traded_as =
| predecessor =
| successor =
| founder = Vaughan Rowsell
| defunct =
| fate =
| area_served = {{Unbulleted list|United States|United Kingdom|Australia|Canada|New Zealand}}
| key_people =
| industry = Software as a service
| genre =
| products = {{Unbulleted list|Point of Sale|POS Software|POS System|Retail Management System|Inventory Management Software|Cash Register Software|Retail Point of Sale}}
| production =
| services = {{Unbulleted list|Point-of-sale|Ecommerce|Retail training}}
| revenue =
| operating_income =
| net_income =
| aum =
| assets =
| equity =
| owner =
| num_employees = 200+
| parent =
| divisions =
| subsid =
| footnotes =
| intl =
| homepage = {{URL|vendhq.com}}
| foundation = 2010
| location_city = Auckland
| location_country = New Zealand
| locations =
}}

Vend is cloud-based point-of-sale and retail management software that lets retailers run their business in-store, online, and via mobile. Vend's solution includes POS software, inventory management, E-commerce, customer loyalty, and reporting analytics. Vend integrates with other business and payments applications including Shopify, Square, Xero and PayPal, and is a key retail partner in Apple's global Mobility Partner Program.

History

Vend was launched in August 2010 [1] by software developer Vaughan Rowsell.[2]

In the two years following its launch,[3] Vend secured funding from various investors [4][5][6][7] and announced a partnership with PayPal.[8][9]

[10]

In 2013, Vend raised NZ$8 million of funding from investors in Australia (i.e. Craig Winkler, MYOB founder and a cornerstone investor in Xero, and Paul Bassett and Matt Rockman, co-founders of Seek.com.au) and New Zealand (i.e. The Milford Active Growth Fund, managed by Brian Gaynor).[11] Further capital has also been raised from existing investors including Point Nine Capital in Berlin.

The following year, Vend closed US$20 million (NZ$25 million) in Series B funding. The funding round was co-lead by PayPal co-founder and the first outside investor in Facebook, Peter Thiel of Valar Ventures and Square Peg Capital in Australia.[12] Later in 2014, the company also opened offices in Toronto and London.

In August 2015 Vend announced that it had raised NZ$12 million, mainly from existing investors along with new entrant Punakaiki Fund. The company also announced cuts to staff despite achieving 1100% revenue growth in its first 3 years, and 100% revenue growth in the previous financial year.[13]

In 2015, Vend announced that it was working with Apple as one of a select group of business app developers to bring innovative mobile solutions for business to iPad users. Vend is now officially endorsed by Apple and is one of about 20 apps that Apple is curating for SMBs that are billed as both working well, and working well in concert with each other.[14]

In the same year, Vend launched Vend Ecommerce to help brick-and-mortar retailers set up shop online.[15] It also announced a partnership with UK payments provider iZettle,[16] and North American payments provider Mercury (now Vantiv).

In 2016, the company joined forces with Square to enable US-based advanced retailers who use Vend's POS software and retail management system to process payments with Square.[17] It also revamped its integration with long-standing partner Xero and announced a formal partnership, uniting the two companies under joint business goals in key international markets for the first time.[18]

In 2016 Vend also launched an app separate to its own platform for inventory management named Counter.[19] Available through Apple's App Store, Counter allows retailers to perform full and partial inventory counts, as well as process product deliveries and transfers using their iPhone, iPad or iPod Touch. The app is aimed at retail store owners, warehouse managers, and stock room supervisors, and seeks to streamline counting inventory by reducing manual work for retailers.

At the end of 2016, Vend raised a further US$9 million ($NZ13 million) led by existing investors, and with significant new investment from fund manager Movac. With the additional funding, Vend aims to continue its expansion and product development in its established markets including Australia, the US and the UK. In 2016 Vend grew its UK staff to 20 and opened a new office in East London.[20]

In 2017, Vend updated and relaunched its inventory app Counter due to widespread popularity of the app, and renamed it Scanner by Vend.[21]

Technology

Vend uses HTML5 features in Google Chrome and Safari to implement offline processing capabilities.[2]

  • A webSQL database built into the browser provides local inventory storage so sales can be processed offline and all stock levels updated.
  • HTML5’s offline manifest tells the browser to take copies of certain files and pages for offline use.
  • WebSocket (another element of HTML5) allows Vend to talk to other devices on a local network, interfacing with hardware such as an EFTPOS unit or other payment devices.

Aside from being compatible with Mobile Safari & Chrome, Vend also has a native iOS app called Vend Register.[22]

The architecture of this point of sale system allows it to be hardware independent, and despite being 100% cloud-based, Vend can continue to ring up sales during an Internet outage.[23] In 2016, Vend's Solutions team gained worldwide notoriety in technology and security circles after detecting and disclosing a major security Internet vulnerability, unrelated to the Vend platform.[24]

Features

Vend's core feature is its web-based POS system, which runs on any device that has a web browser as well as its iPad app Vend Register.

Vend also has robust inventory management capabilities designed to help retailers stay on top of stock orders, transfers, and inventory counts. It also provides features including loyalty, customer management, gift cards, and employee tracking.[25]

Reporting is a big component of Vend's software. Vend allows merchants to generate reports on several aspects of their business, including sales, inventory, and customer behavior. Users are able to build their own reports, and use a wide range of variables and filters to get the data they need.

In addition to its cloud-based POS system that works on multiple devices, the company also has Vend Ecommerce, as well as other integrations with partners like Shopify and WooCommerce, to enable retailers to sell online.[26]

Vend is made for SMB retailers through to larger multi-outlet businesses with more complex retail operations, and focusses on complex inventory management. Vend provides several multi-outlet features, which enable retailers to manage multiple stores and hundreds (or even thousands) of products. This is combined with "omnichannel" capabilities such as ecommerce and click-and-collect, allowing merchants to sell and serve customers across physical and digital channels.[27]

Awards and recognition

  • 2011 NZ Innovators Awards - ICT category and Supreme Award[28]
  • 2014 NZ Hi-Tech Awards - IBM Hi-Tech Exporter of the Year (under $5 million revenue) and Cisco Hi-Tech Emerging Company of the Year categories[29]
  • 2014 Gold Stevie Award for Vend's homepage video (American Business Awards)[30]
  • 2014 Monocle Magazines's Top 25 in Retail[31]
  • 2015 Gold Stevie Award for Customer Service (American Business Awards)[32]
  • 2015 Silver Stevie Award for Vend's video with TopShelf Style (American Business Awards)[33][34]
  • 2015 Deloitte NZ Fast50 - 7th fastest growing company in NZ[35]
  • 2015 Industry Specific App of the Year - Xero UK[36]
  • 2016 Deloitte NZ Fast50 - 38th fastest growing company in NZ[37]
  • 2016 TIN100 Hot Emerging Companies New Zealand (2nd)[38]
  • 2017 Vend named as the best all-in-one POS system for small businesses by Business News Daily[39]

Blog

Along with its software, Vend provides content and advice for retailers via the Vend Blog. The blog has been listed as ressource by various industry sites, such as Capterra,[40] FitSmallBusiness[41] and Star Cloud Services.[42]

References

1. ^{{cite web|url=http://www.idealog.co.nz/blog/2011/10/vend|title=Innovators Awards: Supreme/IT winner, Vend|date=21 October 2011|website=idealog.co.nz|accessdate=7 January 2018}}
2. ^1 {{cite web|url=http://www.boxfreeit.com/Storage/cloud-based-cash-registers-slash-pos-costs.html|title=Cloud-based cash registers slash POS costs - Storage|website=boxfreeit.com|accessdate=7 January 2018}}
3. ^{{cite web|url=http://www.diversity.net.nz/vend-picks-up-a-funding-round/2011/08/09/|title=Cloud POS Vendor VendHQ Picks Up Funding|date=9 August 2011|website=diversity.net.nz|accessdate=7 January 2018}}
4. ^{{cite web|url=http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10753982|title=Moving sales into the cloud|date=23 September 2011|publisher=|accessdate=7 January 2018|via=www.nzherald.co.nz}}
5. ^{{cite web|url=http://www.sfgate.com/business/article/Web-Based-POS-provider-Vend-raises-funding-from-2331235.php|title=Web-Based POS provider Vend raises funding from Point Nine Capital and angel investors - SFGate|website=sfgate.com|accessdate=7 January 2018}}
6. ^{{cite web|url=http://allthingsd.com/20120523/vend-rings-up-2-million-for-point-of-sale-technology/|title=Vend Rings Up $2 Million for Point-of-Sale Technology|website=allthingsd.com|accessdate=7 January 2018}}
7. ^{{cite web|url=http://computerworld.co.nz/news.nsf/news/vend-raises-2-million-in-funding|title=Vend raises $2 million in funding - Computerworld New Zealand|website=computerworld.co.nz|accessdate=7 January 2018}}
8. ^{{cite web|url=https://techcrunch.com/2012/05/25/paypal-rolls-out-to-15-more-national-retailers-announces-deals-with-6-top-pos-software-terminal-makers/|title=PayPal Rolls Out To 15 More National Retailers, Announces Deals With 6 Top POS Software & Terminal Makers|first=Sarah|last=Perez|website=techcrunch.com|accessdate=7 January 2018}}
9. ^Vend Raises $2 Million, Announces Key Partnership with PayPal | Virtual-Strategy Magazine
10. ^{{cite web|url=http://www.nbr.co.nz/opinion/chris-keall/sam-morgan-backs-point-sale-start|title=- The National Business Review|website=nbr.co.nz|accessdate=7 January 2018}}
11. ^{{Cite web|url=http://m.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10883807|title=Vend gets $8m in new money|last=Herald|first=New Zealand|website=m.nzherald.co.nz|access-date=2017-03-16}}
12. ^{{Cite web|url=http://www.vcnewsdaily.com/vend/venture-capital-funding/dlzftgpypf|title=Vend Closes $20M in Series B|website=www.vcnewsdaily.com|access-date=2017-03-16}}
13. ^{{cite web|url=https://www.nbr.co.nz/article/vend-raises-12-million-confirms-cuts-local-staff-ck-177400/|title=Vend Raises $12 million, confirms cuts to local staff|date=19 August 2015|website=nbr.co.nz|accessdate=17 September 2018}}
14. ^{{Cite web|url=http://www.pymnts.com/in-depth/2015/why-apple-picked-vend/|title=Why Apple Picked Vend {{!}} PYMNTS.com|website=www.pymnts.com|language=en-US|access-date=2017-03-16}}
15. ^{{Cite news|url=https://www.forbes.com/sites/benkepes/2015/04/14/vend-adds-e-commerce-to-its-point-of-sale-offering/#20c747622fc1|title=Vend Adds E-commerce To Its Point Of Sale Offering|last=Kepes|first=Ben|work=Forbes|access-date=2017-03-16}}
16. ^{{Cite news|url=http://paymentweek.com/2015-1-29-vend-izettle-get-together-in-perfect-match-6552/|title=Vend & iZettle Get Together in Perfect Match {{!}} Payment Week|date=2015-01-29|work=Payment Week|access-date=2017-03-16|language=en-US}}
17. ^{{Cite web|url=https://techcrunch.com/2016/08/29/square-brings-payment-and-capital-offerings-to-touchbistro-and-vend-customers/|title=Square brings payment and capital offerings to TouchBistro and Vend customers|last=Etherington|first=Darrell|website=TechCrunch|access-date=2017-03-16}}
18. ^{{Cite news|url=http://www.cio.co.nz/article/603791/vend-xero-forge-global-partnership/|title=Vend and Xero forge global partnership|work=CIO New Zealand|access-date=2017-03-16}}
19. ^{{Cite news|url=https://www.retailworldmagazine.com.au/vend-introduces-barcode-scanner-app/|title=Vend introduces barcode scanner app|work=Retail World Magazine|access-date=2017-03-16|language=en-US}}
20. ^{{Cite news|url=https://www.nbr.co.nz/article/vend-completes-13m-capital-raise-cg-198207|title=Vend completes $13m capital raise|date=2016-12-22|work=The National Business Review|access-date=2017-03-16|language=en}}
21. ^{{Cite web|url=https://itunes.apple.com/nz/app/counter-inventory-barcode-scanner-for-retail/id1100131368?mt=8|title=Scanner {{!}} Inventory Barcode Scanner for Retail on the App Store|website=App Store|language=en|access-date=2017-09-18}}
22. ^{{Cite web|title = Vend Register App|url = https://www.vendhq.com/register|website = www.vendhq.com|accessdate = 2015-11-19}}
23. ^{{Cite news|url=https://www.merchantmaverick.com/reviews/vend-review/|title=Vend Review 2017 {{!}} Reviews, Ratings, Complaints, Comparisons|work=Merchant Maverick|access-date=2017-03-16|language=en-US}}
24. ^{{Cite news|url=http://www.zdnet.com/article/15-year-old-httpoxy-flaw-causes-developer-patch-scramble|title=15-year-old httpoxy flaw causes developer patch scramble {{!}} ZDNet|last=Osborne|first=Charlie|work=ZDNet|access-date=2017-03-16|language=en}}
25. ^{{Cite news|url=https://www.merchantmaverick.com/reviews/vend-review|title=Vend Review 2017 {{!}} Reviews, Ratings, Complaints, Comparisons|work=Merchant Maverick|access-date=2017-03-16|language=en-US}}
26. ^{{Cite web|url=https://support.vendhq.com/hc/en-us/articles/236188348-Click-Collect-in-Vend-Ecommerce|title=Click & Collect in Vend Ecommerce|website=How can we help?|language=en-US|access-date=2017-03-16}}
27. ^{{Cite news|url=https://pointofsale.com/201507166937/Point-of-Sale-News/The-Crucial-POS-Software-Distinction-That-Retailers-Arent-Paying-Attention-To.html|title=The Crucial POS Software Distinction That Retailers Aren’t Paying Attention To|last=Aberle|first=Craig|work=Pointofsale.com|access-date=2017-03-16|language=en-gb}}
28. ^{{Cite web|url=http://www.innovators.org.nz/winners-a-finalists/winners-2011|title=NZIA - Winners 2011|last=Administrator|website=www.innovators.org.nz|access-date=2017-03-16}}
29. ^{{Cite web|url=http://www.hitech.org.nz/news/2014-nz-hi-tech-award-winners-announced/|title=2014 NZ Hi-Tech Award Winners Announced — NZ Hi-Tech Awards|website=www.hitech.org.nz|language=en-NZ|access-date=2017-03-16}}
30. ^{{Cite web|url=http://stevieawards.com/aba/video-awards-0|title=Video Awards {{!}} Stevie Awards|website=stevieawards.com|language=en|access-date=2017-03-16}}
31. ^{{Cite news|url=https://blog.vendhq.com/post/64901824962/vend-named-one-monocle-magazines-top-25-award-winners-retail|title=Vend named as one of Monocle Magazine's Top 25 in Retail Award winners - Vend Retail Blog|date=2014-03-24|work=Vend Retail Blog|access-date=2017-03-16|language=en-US}}
32. ^{{Cite web|url=http://stevieawards.com/aba/customer-service-awards-1|title=Customer Service Awards {{!}} Stevie Awards|website=stevieawards.com|language=en|access-date=2017-03-16}}
33. ^{{Cite web|url=http://stevieawards.com/iba/video-awards-winners-0|title=Video Awards Winners {{!}} Stevie Awards|website=stevieawards.com|language=en|access-date=2017-03-16}}
34. ^{{cite web|url=http://stevieawards.com/iba/video-awards-winners-0|title=Video Awards Winners - Stevie Awards|website=stevieawards.com|accessdate=7 January 2018}}
35. ^{{Cite web|url=http://www.deloitteprivate.co.nz/fast50/2015/results/|title=Results|last=Digital|first=Born|website=www.deloitteprivate.co.nz|access-date=2017-03-16}}
36. ^{{Cite news|url=https://www.xero.com/blog/2015/02/xero-awards-london-2015/|title=Celebrating our partners: Xero Awards London 2015 {{!}}Xero Blog|date=2015-02-11|work=Xero Blog|access-date=2017-03-16|language=en-US}}
37. ^{{Cite web|url=http://www.deloitteprivate.co.nz/fast50/2016/results/|title=Deloitte Fast 50 2016 {{!}} results|last=Deloitte|website=www.deloitteprivate.co.nz|access-date=2017-03-16}}
38. ^http://www.tin100.com/About+TIN100+Reports/Hot+Emerging.html
39. ^{{Cite news|url=http://www.businessnewsdaily.com/8066-best-pos-system-small-business.html|title=Vend Review: Best All-In-One POS System for Small Business|work=Business News Daily|access-date=2017-03-16}}
40. ^{{Cite web|url=http://blog.capterra.com/retail-blogs-you-need-to-be-following/|title=The Top 9 Retail Blogs You Need to Be Following - Capterra Blog|website=blog.capterra.com|language=en|access-date=2017-03-16}}
41. ^{{Cite news|url=http://fitsmallbusiness.com/small-business-blogs/|title=Best Small Business Blogs of 2016|date=2016-05-16|access-date=2017-03-16|language=en-US}}
42. ^{{Cite news|url=https://www.starcloudservices.com/blog/top-20-blogs-smb-independent-retailers/|title=Top 20 Blogs for SMB Independent Retailers - Star Cloud Services|date=2016-08-07|work=Star Cloud Services|access-date=2017-03-16|language=en-US}}

External links

  • [https://www.vendhq.com/ Vend website]
  • [https://blog.vendhq.com/ Vend blog]
  • [https://itunes.apple.com/us/app/vend-register/id920603929 Vend Register on the App Store]
  • [https://www.omnichannelcommerce.biz/vend-ecommerce-integration/ Free Vend POS Integration]

3 : Software companies of New Zealand|Point of sale companies|Companies established in 2010
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