词条 | Helpline |
释义 |
A helpline is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS.[1][2] The word hotline is also sometimes used to refer to a helpline. A helpline can provide emotional support to person in distress in its minimalistic form. It may help the individual Services include
See also
References1. ^{{cite web|title=Definition of Helpline|url=http://www.dictionary.com/browse/helpline|publisher=Dictionary.com|accessdate=14 December 2016}} 2. ^{{cite web|title=What is a Helpline?|url=http://www.ifotes.org/emotional-support/what-is-a-helpline|publisher=Volunteer Emotional Support Helplines#IFOTES - International Federation of Telephone Emergency Services|accessdate=13 January 2017}} External links
2 : Information by telephone|Counseling |
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