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词条 InterContinental Hotels Group
释义

  1. History

     Bass Hotels  InterContinental 

  2. Operations

  3. Criticism

      International boycott    Price fixing    Data breach    VAT rules    Living wage  

  4. Brands

  5. Notable properties

  6. IHG Rewards Club

  7. References

{{confused|Hotel Continental (disambiguation){{!}}Continental Hotel}}{{Use dmy dates|date=April 2011}}{{Infobox company
| name = InterContinental Hotels Group plc
| logo = InterContinental Hotels Group logo 2017.svg
| type = Public limited company
| traded_as = {{LSE|IHG}}
{{NYSE|IHG}}
FTSE 100 Component
| key_people = Christopher Marshall {{small|(Chairman)}}
Keith Barr
{{small|(CEO)}}[1]
| industry = Hospitality
| products = Hotels, resorts
| revenue = US$4.337 billion (2018)[2]
| operating_income = US$566 million (2018)[2]
| net_income = US$352 million (2018)[2]
| assets =
| equity =
| num_locations_year = August 2018
| num_locations= 5,409 Hotels
776,982 Rooms[3]
| num_employees = 35,330 (2018)[2]
| divisions = Regent Hotels & Resorts
Kimpton Hotels & Resorts
Candlewood Suites
Crowne Plaza
Even Hotels
Holiday Inn (including Club Vacations and Resort)
Holiday Inn Express
Hotel Indigo
InterContinental
Staybridge Suites
| subsid =
| homepage =
| footnotes =
| foundation = 2003 April 15 (origins trace back to 1777)
| location = Denham, Buckinghamshire, England, UK
| website = {{url|www.ihgplc.com}}
}}InterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England.[4] IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. IHG includes several brands such as Candlewood Suites, Crowne Plaza, Even Hotels, Holiday Inn, Hotel Indigo, Hualuxe, InterContinental, Kimpton Hotels and Resorts and Staybridge Suites.[5]

History

Bass Hotels

The origins of the business can be traced back to 1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1876, its red triangle logo was the first ever trademark registered in the United Kingdom.[6]

In 1969, Bass Charrington, as it was at the time, launched the Crest Hotel chain, marking its first entry into the lodging sector.[7]

In 1989, the British Government limited the number of pubs which brewers could directly own, resulting in Bass's further investing in the expansion of its hotel business. This led to it purchasing Holiday Inn International from shareholders.[6]

InterContinental

{{Main|InterContinental}}Pan American Airways founder Juan Trippe established the Intercontinental Hotels chain as a division of Pan Am and opened the first hotel in Belém, Brazil in 1946. On August 19, 1981, Pan Am sold the holding company Inter-Continental Hotels Corporation (IHC) to UK-based Grand Metropolitan for $50 million.[8] As GrandMet focused its core business and expanded into fast food through the purchase of Burger King, it sold IHC to the Japanese-based Saison Group in 1988.[9]

In March 1998, Saison Group sold IHC to the British brewery Bass. In 2000, Bass sold its brewing assets (and the rights to the Bass name) to the Belgian brewer Interbrew for £2.3 billion and changed its name to Six Continents.[6]

In 2003, the independent corporation InterContinental Hotels Group (IHG) was created after Six Continents split into two companies: Mitchells & Butlers took control of the restaurant assets,[10] while IHG focused on hotels and soft drinks.[6] IHG retained Britvic, the soft drinks division, until December 2005 when it sold its interest in the company by an initial public offering.[11] In April/May 2014, the company reportedly rejected a $10 billion takeover bid from an unknown suitor, believed to be Starwood.[12]

In April 2017, the company announced that it been the subject of a malware attack and hackers had stolen credit card details.[13]

Operations

The company worldwide headquarters and Europe offices are in Denham, Buckinghamshire in England.[14][15] The Americas office is in Dunwoody, Georgia in Greater Atlanta.[14][16] The Asia, Middle East, and Africa offices are in Singapore. The Greater China offices are in Pudong, Shanghai.[14] In 2006, IHG and Lend Lease Group (Lend Lease US Public Partnerships), joined forces in the Privatization of Army Lodging program.[17]

As of 2012, of IHG's more than 5,400 hotels, 4,433 are operated under franchise agreements, 907 were managed by the company but separately owned, and eight were directly owned.[18] IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries.[19]

Criticism

International boycott

The InterContinental Hotels Group became the target of an international boycott campaign in May 2013, over their plan to operate an Intercontinental-brand luxury hotel in Lhasa, Tibet. According to campaigners from the Free Tibet campaign, the hotel was a "PR coup for the Chinese government".[20]

Price fixing

In July 2012, the Office of Fair Trading alleged that IHG had broken competition law by preventing online travel agents from discounting the price of room-only hotel accommodation. In February 2014, IHG agreed to end the practice of price fixing.[21]

Data breach

In February 2017, the hotel chain admitted to a data breach. They asserted that the compromise was rather minor, having only impacted 12 properties. However, in April 2017 it raised the number to 1200 hotels. The attackers had installed malware designed to access payment card data, which could be used to clone cards and make fraudulent payments.[22]

VAT rules

In May 2012, the UK Advertising Standards Authority (ASA) warned IHG that it must not use adverts showing prices for hotel rooms excluding VAT. Because the ASA thought the adverts were likely to be viewed by consumers who must pay VAT, it had decided the adverts were misleading. It ordered IHG that the ads must not appear in their current form again. However, in August 2012, a report by Which? magazine showed that the hotel chain was still breaching VAT rules.[23]

Living wage

In November 2017, the Mayor of London, Sadiq Khan, accused the hotel chain of reneging on a commitment to pay the living wage.[24]

Brands

IHG Group has several brands including:[25]

{{div col}}
  • Avid Hotels
  • Candlewood Suites
  • Crowne Plaza
  • Even Hotels
  • Holiday Inn
  • Holiday Inn Express
  • Hotel Indigo
  • Hualuxe
  • InterContinental
  • Kimpton Hotels & Restaurants
  • Regent Hotels & Resorts
  • Staybridge Suites
  • voco
  • Six Senses Hotels, Resorts & Spas{{div col end}}

Notable properties

The Crowne Plaza Liverpool John Lennon Airport is the former terminal building of Liverpool Speke Airport, constructed in the 1930s and used until 1986. Its notable art deco features led to its listing as a heritage building, and subsequent adaption as a hotel.[26]

The hotel in the Wilshire Grand Tower in downtown Los Angeles is the largest InterContinental in the Americas and the tallest building in Los Angeles.[27]

The InterContinental Davos is well known for its modern architecture.[28]

IHG Rewards Club

IHG rewards club is the loyalty programme for over 5,300 hotels under the IHG umbrella. There are three elite tiers of IHG rewards club which include Gold Elite, Platinum Elite and Spire Elite.[29]

References

1. ^{{cite web|url=https://www.ihgplc.com/en/about-us/our-leadership/our-board|title=Our Board|website=InterContinental Hotels Group PLC}}
2. ^{{cite web| publisher=InterContinental Hotels Group PLC| url=https://www.ihgplc.com/-/media/ihg/annualreports/2018/online-ar-page-downloads/ihg_2018ar.ashx?la=en&hash=7D9A4404874BF23D042DE4B1D34C5994|title=Annual Report 2018 |format=PDF |date= |accessdate=3 March 2019}}
3. ^{{cite web |title=IHG global presence |url=https://www.ihgplc.com/en/about-us/our-global-presence |website=InterContinental Hotels Group PLC |accessdate=23 August 2018 |language=en}}
4. ^{{cite web |url= http://quotes.wsj.com/IHG/company-people |title=InterContinental Hotels Group PLC ADS |work=The Wall Street Journal |accessdate=1 September 2014}}
5. ^{{cite web| url= https://www.reuters.com/finance/stocks/companyProfile?symbol=IHG| title=Profile:InterContinental Hotels Group PLC (IHG)| publisher=Reuters| accessdate=1 September 2014}}
6. ^{{cite web |url=https://www.ihgplc.com/about-us/our-history |title=Our History |website=Intercontinental Hotels Group. ihgplc.com |date= |accessdate=27 January 2018}}
7. ^{{cite web|url=https://www.adbrands.net/files/uk/bass-six-continents-uk-p.htm|title=Bass / Six Continents|publisher=Ad Brands|accessdate=5 August 2018}}
8. ^{{cite news|url=https://www.nytimes.com/1981/09/11/business/pan-am-unit-sale.htmll |title=Pan Am Unit Sale|work=The New York Times|date= 11 September 1981|access-date=27 January 2018}}
9. ^{{cite news|url=http://articles.latimes.com/1988-10-01/business/fi-4089_1_hotel-chains|title=Tokyo Group to Buy Hotel Chain for $2.27 Billion: British Owner Accepts Seibu Saison's Cash Offer for Inter-Continental|date=1 October 1988|work=LA Times|accessdate=9 March 2018}}
10. ^{{cite web| title=Our History| url=http://www.mbplc.com/aboutus/ourhistory/| website=Mitchells & Butlers| accessdate=26 August 2011}}
11. ^{{cite web| title=Britvic IPO sees staff get £750 shares each| url=http://www.employeebenefits.co.uk/cgi-bin/item.cgi?id=616| author=Nick Golding| date=12 January 2005| website=Employee Benefits Group| accessdate=26 August 2011}}
12. ^{{cite news| title=InterContinental refuses a takeover bid worth $10bn, claims report| url=http://www.internationaltravelnews.com/index.php/sid/222347969/scat/26e7946dced8f2bc/ht/InterContinental-refuses-a-takeover-bid-worth-10bn-claims-report| accessdate=26 May 2014| work=International Travel News}}
13. ^{{cite news|url=https://www.usatoday.com/story/tech/news/2017/04/19/intercontinental-hotels-group-breach-holiday-inn-crowne-plaza-front-desk-malware/100652570/|title=Holiday Inn hotel chain reveals malware attack that stole credit card info|date=10 April 2017|work=USA Today|accessdate=26 April 2017}}
14. ^{{cite web|url=http://www.ihgplc.com/index.asp?pageid=208 |title=Contact Us |archiveurl=https://www.webcitation.org/6RtSWolq1?url=http://www.ihgplc.com/index.asp?pageid=208 |publisher=InterContinental Hotels Group |archivedate=17 August 2014 |quote="Global headquarters and Europe office InterContinental Hotels Group PLC Broadwater Park Denham Buckinghamshire UB9 5HR UK" |deadurl=yes |df=dmy-all }}
15. ^{{cite web|url=http://www.ihgplc.com/files/pdf/contactus/map_emea.pdf |title=Denham Location Map |archiveurl=https://www.webcitation.org/6RtSQdnN5?url=http://www.ihgplc.com/files/pdf/contactus/map_emea.pdf |publisher=InterContinental Hotels Group |archivedate=17 August 2014 |accessdate=2014-12-15 |quote="IHG, Broadwater Park North Orbital Road, Denham, Buckinghamshire UB9 5HR" |deadurl=yes |df=dmy-all }}
16. ^{{cite web| url=http://www.dunwoodyga.gov/Libraries/2009_Documents/Dunwoody-districts-with-streets.sflb.ashx| title=Map of Dunwoody| publisher=City of Dunwoody| accessdate=29 September 2010| deadurl=yes| archiveurl=https://web.archive.org/web/20100919063012/http://dunwoodyga.gov/Libraries/2009_Documents/Dunwoody-districts-with-streets.sflb.ashx| archivedate=19 September 2010| df=dmy-all}}
17. ^{{cite web| title=Privatized Army Lodging| url=http://www.pal.army.mil/| accessdate=24 April 2014}}
18. ^{{cite web| title=Annual Report 2012| url=http://www.ihgplc.com/files/reports/ar2012/docs/IHG_Report_2012.pdf| website=IHG | accessdate=28 July 2013}}
19. ^{{cite web |url= http://www.ihgplc.com/index.asp?pageid=16 |title=IHG overview |publisher=InterContinental Hotels Group |accessdate=11 September 2018}}
20. ^{{cite news|url=https://www.theguardian.com/world/2013/may/23/tibet-activists-boycott-intercontinental-hotel-plan|title=Tibetan activists launch boycott of InterContinental over hotel plans|first=Tania|last=Branigan|date=23 May 2013|publisher=|access-date=18 November 2017|work=The Guardian}}
21. ^{{cite web|url=http://www.oft.gov.uk/OFTwork/competition-act-and-cartels/ca98/closure/online-booking/|archive-url=http://webarchive.nationalarchives.gov.uk/20140402153926/http://www.oft.gov.uk/OFTwork/competition-act-and-cartels/ca98/closure/online-booking/|dead-url=yes|archive-date=2 April 2014|title=Investigation into the hotel online booking sector|first=Sara|last=George|date=31 January 2014|website=webarchive.NationalArchives.gov.uk|access-date=18 November 2017}}
22. ^{{cite web|url=http://www.zdnet.com/article/intercontinental-data-breach-expands-to-thousands-of-hotels/|title=InterContinental data breach expands from 12 to 1,200 hotels |first=Charlie|last=Osborne|website=ZDNet.com|access-date=18 November 2017}}
23. ^{{cite web|url=https://www.telegraph.co.uk/travel/advice/Hotels-chains-breaching-VAT-rules/|title=Hotels chains 'breaching VAT rules'|date=5 February 2016|publisher=|access-date=18 November 2017|website=The Telegraph}}
24. ^{{cite news|url=https://www.theguardian.com/business/2017/nov/10/sadiq-khan-holiday-inn-living-wage-intercontinental-hotels|title=Sadiq Khan: Holiday Inn owner has broken vow to pay living wage|first=Phillip|last=Inman|date=10 November 2017|publisher=|access-date=18 November 2017|work=The Guardian}}
25. ^{{cite web|url=https://www.ihgplc.com/en/our-brands|title=Our brands|publisher=InterContinental Hotels Group|accessdate=3 March 2019}}
26. ^{{cite web| url=http://www.fola.org.uk/current.html| title=Recent History and Current Developments| publisher=Friends of Liverpool Airport| website=Fola.org.uk|access-date=9 September 2008| deadurl=yes| archiveurl=https://web.archive.org/web/20120624063000/http://www.fola.org.uk/current.html| archivedate=24 June 2012| df=dmy-all}}
27. ^{{cite news|author=Vincent, Roger |date=23 September 2014| url=http://www.latimes.com/business/la-fi-re-wilshire-grand-intercontinental-20140923-story.html |title=Hotel under construction in downtown L.A. will be an InterContinental|work=Los Angeles Times}}
28. ^{{cite web|url=http://de.phaidon.com/agenda/architecture/articles/2014/april/08/the-building-they-said-couldnt-be-built/ |title=The building they said they couldn't build|website=Phaidon|date= 8 April 2014|accessdate=9 March 2018}}
29. ^{{Cite web|url=https://thriftypoints.com/ihg-credit-card-uk/|title=IHG Credit Card UK – Which IHG Rewards Card to Choose?|date=2019-01-16|website=Thrifty Points|language=en-US|access-date=2019-02-02}}
{{InterContinental Hotels Group}}{{FTSE 100 Index constituents}}{{Hotel chains}}{{Portal bar|Buckinghamshire|Companies}}{{DEFAULTSORT:Intercontinental Hotels Group}}

9 : Companies listed on the New York Stock Exchange|Companies listed on the London Stock Exchange|Hotel and leisure companies of the United Kingdom|Drink companies of the United Kingdom|Companies based in Buckinghamshire|Hospitality companies established in 2003|InterContinental Hotels Group|Multinational companies headquartered in the United Kingdom|Hospitality companies of Hong Kong

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